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Emotional Intelligence for New Managers and Professionals
2 students

Emotional Intelligence for New Managers and Professionals

Navigate your professional world with confidence and impact to boost your leadership potential.
Created byMike Clayton
Last updated 12/2025
English

What you'll learn

  • Understand the scientific basis of emotional intelligence, including insights from neuroscience.
  • Develop heightened self-awareness to understand your strengths, weaknesses, values, and emotional patterns.
  • Master self-regulation techniques to control impulses, adapt to change, and make rational decisions under pressure.
  • Cultivate self-motivation to drive achievement, resilience, and initiative.
  • Enhance empathy and social awareness to read and understand the emotions of others.
  • Build strong social skills for improved communication, collaboration, conflict resolution, and leadership.
  • Apply practical strategies to manage challenging situations.
  • Recognize the profound impact of emotional intelligence on workplace performance, relationships, and well-being.

Course content

3 sections15 lectures1h 38m total length
  • Download your Workbook0:05
  • Introduction to Emotional Intelligence6:33
  • Why Emotional Intellligence is Important at Work8:15
  • Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model7:22
  • Emotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence4:56
  • The Daniel Goleman Model of Emotional Intelligence9:04
  • The Salovey & Mayer Model of Four Emotional Intelligence Abilities5:12
  • Critical Assessment of Emotional Intelligence: The Cases For and Against8:24

Requirements

  • No experience is needed for this course.

Description

Emotional Intelligence for New Managers and Professionals


Boost your leadership abilities and professional interactions. This course dives into the crucial role of emotional intelligence in the workplace. It moves beyond traditional IQ to focus on:

  • Self-awareness

  • Self-regulation

  • Motivation

  • Empathy

  • Social skills


You'll learn to:

  • Understand and manage your own emotional responses,

  • Leverage insights from neuroscience to enhance your control over reactions, and

  • Apply practical techniques like cognitive reappraisal to foster a positive mindset.


The course will give you a comprehensive overview of the field. It explores influential emotional intelligence models from pioneers like:

  • Howard Gardner

  • Daniel Goleman

  • Peter Salovey & John Mayer

  • Reuven Bar-On


It provides professionals like you with essential tools to:

  • Enhance self-awareness,

  • Improve communication

  • Master your emotions

  • Build powerful relationships

And it will empower you to lead with:

  • Greater self-awareness

  • Enhanced self-control

  • Deeper empathy, and

  • Stronger relationships


Key learning outcomes include:

  • Develop heightened self-awareness to understand your strengths, weaknesses, values, and emotional patterns.

  • Master self-regulation techniques to control impulses, adapt to change, and make rational decisions under pressure.

  • Cultivate self-motivation to drive achievement, resilience, and initiative.

  • Enhance empathy and social awareness to read and understand the emotions of others.

  • Build strong social skills for improved communication, collaboration, conflict resolution, and leadership.

  • Understand the scientific basis of emotional intelligence, including insights from neuroscience.

  • Apply practical strategies to manage challenging situations.

  • Recognize the profound impact of emotional intelligence on workplace performance, relationships, and well-being.


This course is for new managers and professionals who want to optimize personal effectiveness and make a positive impact on their teams and organizations.

Discover how to:

  • Transform emotions into valuable information,

  • Navigate complex social dynamics, and

  • Become a more effective and inspiring leader.

Who this course is for:

  • New or aspirining supervisors, managers and leaders.
  • Business and public service professionals.
  • Professional services team members.