Emotional Intelligence and AI: Bridging the Workplace Gap
What you'll learn
- Describe the importance of Emotional Intelligence and Artificial Intelligence within the workplace.
- Compare and contrast the strengths and limitations of Emotional Intelligence and Artificial Intelligence in workplace contexts.
- Assess how Emotional Intelligence skills can mitigate potential challenges posed by Artificial Intelligence.
- Analyse real-world scenarios where Emotional Intelligence can enhance workplace productivity.
- Develop strategies for utilising Emotional Intelligence within the workplace culture in the age of Artificial Intelligence.
- Implement Emotional Intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace.
Requirements
- You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
- A keenness to understand more about the limitations that are inherent within Artificial Intelligence and the opportunities that this brings.
- Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.
- An interest in how interactions with other people work and how to build them more effectively.
- Anyone determined to develop their skills to make themselves future-proof in the skills-based economy.
Description
Artificial Intelligence (AI) and Emotional Intelligence (EI) are two of the most important skills for success in the 21st century.
Artificial Intelligence is transforming the way we work and live, and Emotional Intelligence is essential for navigating the complex and ever-changing world around us.
Artificial Intelligence is rapidly changing the landscape of many industries meaning that Emotional Intelligence now becomes more important for determining personal success, now and in the future.
This short course is designed for anyone who wants to learn more about Artificial Intelligence and Emotional Intelligence and how they can be incorporated to enrich the workplace.
Focusing on those qualities that make you uniquely human, this course will help you to comprehend
Artificial Intelligence and how it works
Emotional Intelligence and how it works
How to use your Emotional Intelligence to develop those skills beyond the capability of Artificial Intelligence
How to use both Artificial Intelligence and Emotional Intelligence to succeed in the future
You'll also learn about practical strategies for improving your Emotional Intelligence focusing on ways to develop these to ensure satisfaction and success in your work and career.
By completing this course, you will be able to
Describe the importance of Emotional Intelligence and Artificial Intelligence within the workplace
Compare and contrast the strengths and limitations of Emotional Intelligence and Artificial Intelligence in workplace contexts
Assess how Emotional Intelligence skills can mitigate potential challenges posed by Artificial Intelligence
Analyse real-world scenarios where Emotional Intelligence can enhance workplace productivity
Develop strategies for utilising Emotional Intelligence within the workplace culture in the age of Artificial Intelligence
Implement Emotional Intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace
Regardless of your experience level, whether you are a student, a professional, or simply curious about these emerging intelligences, the course will give you the knowledge and skills you need to succeed using both effectively.
Whilst this course is about artifical intelligence, the emphasis of the course is on you.
Self-reflection and a focus on developing yourskills, capabilities, and competencies are vital as they enable you to identify your strengths, weaknesses, and areas for improvement, fostering your personal growth and adaptability in a rapidly changing world.
A key part of the course is the practical activity Making yourself Futureproof. It empowers you to take ownership of your professional development with the advance of artificial intelligence, enhancing your continued effectiveness, resilience, and long-term career success.
PLEASE NOTE - This course is NOT for you if you are not prepared to work through this practical activity that makes up a fundamental part of the course. You cannot develop your skills and capabilities in emotional intelligence just by watching the video lectures. It requires you to do some deep, reflective thinking and strategic planning. I'm afraid that you won't get the best from the course unless you are prepared to do this.
Enrol in the course today and learn the capabilities needed to succeed now and for the future.
All videos are High Definition recorded in 1080p.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos have grammatically correct English captions.
Latest update - May 2025
Who this course is for:
- Anyone with an interest in understanding the differences between emotional intelligence and artificial intelligence and the ways that they can work together.
- Anyone who is interested in a basic understanding of the interplay of Emotional Intelligence and Artificial Intelligence and their role in personal success.
- Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
- Anyone with an interest in developing their career using a human touch.
- Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.
- Anyone with a willingness to complete the practical activity to grow and develop their career.
Instructor
- 4.5 Instructor Rating
- 170,113 Reviews
- 381,039 Students
- 42 Courses
Hi. I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better.
I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business.
In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014.
My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.
My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.
I'm a registered practitioner with the British Psychological Society and an active member of the NW committee of the Association for Business Psychology.
My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership.
Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.
I am the author of
- The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)
- The Authority Guide to Behaviour in Business: How to build successful and powerful relationships - 2nd edition (published January 2025)
Both are available on Amazon.
Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you.
The learning process I use on Udemy is designed to work with you and the challenges you are facing today and tomorrow. It is practice-driven, evidence-based and directly helps you to improve your capacity to change.
Many of my Udemy courses offer you the chance to win a valuable prize as you work through the course.
All learners gain access to additional resources to develop emotional intelligence outside of Udemy, including a free book, podcasts and subscription to a digital magazine - ei-matters.
I look forward to empowering your emotional management.