Emotional Intelligence at Work: Learn from Your Emotions
What you'll learn
- Discover what emotional intelligence (EQ) is and why it is so important for your career
- Identify the signs of high and low EQ in yourself and those around you
- Avoid being hijacked by a “gut” reaction brought about by low EQ
- Take control of your relationships at work and create rewarding partnerships
- Recognize which events or people drive you crazy--and strategies for how to cope
- Exercise self-control while expressing yourself passionately and authentically
- You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes.
- Professional work experience in an office environment of a few years (even just a year) is ideal.
- Desire to improve your EQ and be a rock star at work!
NASBA CPE accredited course
National Association of State Boards of Accountancy (NASBA)
NASBA CPE credits: 1.8
Recommended NASBA field of study: Communications & Marketing - Non-Technical
Program level: Basic
To earn NASBA CPE credits:
- Complete all videos
- Score 70% or higher on final exam
Glossary: Find PDF attached to the first lecture of this course.
Completion to obtain CPE should be accomplished a year after purchase date.
If you undertake this course for NASBA CPE credits, please complete the Self Study Course Evaluation.
Wouldn’t it be great if you could better understand why certain people, events, and things bother you at work? And how your body and mind react in those sticky situations? If you want the tools to help you master your emotional intelligence (EQ), look no further!
Unlike your IQ, your EQ is ever-changing. This course was designed to help you discover what EQ is and how you can improve it. In this course, I’ll show you how you can better manage your emotions at work, improve your professional relationships, and recognize the subtle social cues you may be missing in the workplace, all with the goal of moving your career forward.
In this course, you will:
Discover why EQ is so important for your career
Master the signs of high and low EQ in yourself and those at work
Pinpoint why certain events or people drive you crazy--and what to do instead
Create a list of your hot buttons--the things that drive you crazy at work
Discover when your frustration may cause you to say or do the wrong thing.
Focus on strategic thinking and avoid being hijacked by a “gut” reaction brought on by low emotional intelligence
Take control of your relationships at work and discover how to create beneficial partnerships
Exercise self-control yet also express yourself passionately and authentically
Without an accurate understanding of your EQ and how it impacts your professional relationships, you’ll be missing out on one of the most important ways you can prove yourself at work and stand out from the crowd. By recognizing and actively improving your EQ, you’ll be able to show that you’re ready for the next step in your career, whatever you’d like that to be.
Using a combination of quizzes, checklists, activities, worksheets, and practical application, you’ll be able to identify situations where a lower EQ can hurt your career, and steps to raise it in order to prevent that from happening.
As an executive coach, I help people every day who haven’t mastered this skill, and I see first-hand how it impacts their career. Without a high EQ, you may find your career stalling but be unable to pinpoint the reasons why. Emotional intelligence is one of the most important skills I help my clients develop, and I created this course to help you discover how you can use this skill to get your career where you want it to be.
Are you ready to take control of your career and your own emotional intelligence? Sign up today and let’s get started!
CPE (Continuing Professional Education) eligible
Define emotional intelligence (EQ) and why it is important.
Identify the four parts of the EQ model.
Describe the biological foundations of emotion.
Recognize strategies to develop your emotional intelligence.
Identify the signs of high EQ and low EQ in yourself and others.
Define EQ highjacking.
For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
Who this course is for:
- Employees who want to better manage their emotions, identify subtle clues others send with their emotions, and improve their workplace relationships
- Managers who want to better understand how to motivate and coach their team members
- This course is NOT for someone who works from home exclusively. While anyone can benefit from this material, true application in a work environment (office, retail, manufacturing, etc.) is key.
I am an executive coach who specializes in helping leaders decide what to say and how to say it. I coach executives to speak with authority and authenticity, whether they are communicating to employees, the board, or customers. In other words, I make it easier to be the boss.
My clients range from founders to executives at Fortune 500 companies. Pre-pandmic, I traveled about 100K miles a year to work with teams around the world. Now I coach leaders 1:1 and faciltiate offsites over Zoom.
My work has been featured in The Economist, Forbes, Women's Health, BBC, WSJ, Marketplace Radio, Glassdoor, Fast Company, HR Magazine, Glassdoor, The Rotarian, SHRM, and others.
I love helping my clients learn about EQ and goal setting, and I am excited to share best practices and tangible strategies with my Udemy students.