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Personal Development Personal Transformation Emotional Intelligence

Emotional Intelligence and Teamwork

Developing Emotional Intelligence Program (Course 3 of 5)
Rating: 4.4 out of 54.4 (36 ratings)
11,156 students
Created by Sorin Dumitrascu
Last updated 3/2020
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Recognize the value of being socially competent.
  • Identify the behaviors that demonstrate empathy.
  • Choose the methods for coaching and counseling teammates.
  • Select the characteristics of people who deal effectively with diversity.
  • Recognize the importance of being able to influence others.
  • Choose the strategies used in persuasion.
  • Identify the methods of effective communication.
  • Apply the appropriate strategies for eliminating or controlling conflict.
  • Recognize the importance of participation and collaboration.
  • Identify the techniques for nurturing instrumental relationships.
  • Choose the methods for creating shared goals.
  • Identify the qualities that develop team synergy.
  • Recognize the value of developing the team's emotional intelligence.
  • Identify the ways to match jobs to people.
  • Select the methods for providing feedback and support.
  • Select the actions that are appropriate for encouraging and evaluating.

Requirements

  • No special prerequisites for this course.

Description

The Emotional Intelligence and Teamwork course is the third of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.

Groups are common in the workplace. Why do some work groups flourish, while others seem to drag behind? Team members develop a culture which contributes strongly to their success.

Some groups have an atmosphere of excitement and an ability to adapt. Others resist change and have a negative, growth-inhibiting environment. The ability to handle emotions appropriately and work well with others is known as emotional intelligence.

This competency factors into the team's success. Participation and collaboration are key to the success of your team. In this course, you'll explore the importance of these characteristics in accomplishing group goals.

You'll also examine:

  • the competencies needed to become an effective team member,

  • the techniques for handling emotions,

  • the ways to evaluate your team's emotional intelligence, and

  • the strategies for improving your team's emotional intelligence.

Stellar teams don't appear out of thin air. They're made up of the right people in the right place. These teams have the support and encouragement they need to succeed.

Team members are committed to the success of the group and they work to enhance their abilities to thrive in today's fast-paced business environment.  This course will help you contribute effectively to your team's growth.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Managers, supervisors and team leaders will benefit from this course.

Course content

1 section • 41 lectures • 3h 3m total length

  • Preview02:07
  • Preview06:40
  • Preview03:37
  • Social Competence
    03:23
  • Being Empathetic
    08:37
  • The Characteristics of Empathy
    01:10
  • Building Empathy
    00:16
  • Coaching and Counseling
    05:54
  • Acting as a Coach
    00:54
  • Valuing Diversity
    11:43
  • A Diverse Workforce
    02:15
  • Influencing Others
    01:31
  • The Power of Persuasion
    08:51
  • Arousing Emotions
    01:08
  • Types of Appeals
    00:30
  • Communicating Effectively
    08:05
  • Working on Your Listening Skills
    01:01
  • Managing Conflict
    08:09
  • A Conflict Situation
    01:06
  • Prepare and Debrief a Conflict Situation
    00:19
  • Participation and Collaboration
    03:05
  • Fostering Key Connections
    08:22
  • Powerful, Informal Connections
    01:23
  • Creating Shared Goals
    11:02
  • Working Well Together
    01:21
  • Synergistic Teams
    07:41
  • How to Create Group Synergy
    01:55
  • Participation and Collaboration
    03:05
  • Fostering Key Connections
    08:22
  • Creating Shared Goals
    11:02
  • Synergistic Teams
    07:41
  • Developing Team Intelligence
    03:26
  • Matching Jobs to People
    10:07
  • Good Hiring
    01:52
  • Providing Feedback and Support
    07:41
  • Feedback as a Tool
    02:06
  • Encouraging and Evaluating
    11:03
  • Learning and Growth
    02:09
  • Course Project (overview)
    00:36
  • Emotional Intelligence and Teamwork
    02:03
  • Emotional Intelligence and Teamwork
    20 questions
  • Bonus Lecture
    00:05

Instructor

Sorin Dumitrascu
Management trainer
Sorin Dumitrascu
  • 4.2 Instructor Rating
  • 24,907 Reviews
  • 267,639 Students
  • 123 Courses

Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management. 

Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration. 

Sorin coordinated during the last 10 years projects  in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development). 

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree). 

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