Emotional Intelligence and Teamwork
4.6 (16 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,192 students enrolled

Emotional Intelligence and Teamwork

Developing Emotional Intelligence Program (Course 3 of 5)
4.6 (16 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,192 students enrolled
Created by Sorin Dumitrascu
Last updated 3/2020
English
English
Current price: $34.99 Original price: $49.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2.5 hours on-demand video
  • 17 articles
  • 48 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • Recognize the value of being socially competent.
  • Identify the behaviors that demonstrate empathy.
  • Choose the methods for coaching and counseling teammates.
  • Select the characteristics of people who deal effectively with diversity.
  • Recognize the importance of being able to influence others.
  • Choose the strategies used in persuasion.
  • Identify the methods of effective communication.
  • Apply the appropriate strategies for eliminating or controlling conflict.
  • Recognize the importance of participation and collaboration.
  • Identify the techniques for nurturing instrumental relationships.
  • Choose the methods for creating shared goals.
  • Identify the qualities that develop team synergy.
  • Recognize the value of developing the team's emotional intelligence.
  • Identify the ways to match jobs to people.
  • Select the methods for providing feedback and support.
  • Select the actions that are appropriate for encouraging and evaluating.
Requirements
  • No special prerequisites for this course.
Description

The Emotional Intelligence and Teamwork course is the third of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.

Groups are common in the workplace. Why do some work groups flourish, while others seem to drag behind? Team members develop a culture which contributes strongly to their success.

Some groups have an atmosphere of excitement and an ability to adapt. Others resist change and have a negative, growth-inhibiting environment. The ability to handle emotions appropriately and work well with others is known as emotional intelligence.

This competency factors into the team's success. Participation and collaboration are key to the success of your team. In this course, you'll explore the importance of these characteristics in accomplishing group goals.

You'll also examine:

  • the competencies needed to become an effective team member,

  • the techniques for handling emotions,

  • the ways to evaluate your team's emotional intelligence, and

  • the strategies for improving your team's emotional intelligence.

Stellar teams don't appear out of thin air. They're made up of the right people in the right place. These teams have the support and encouragement they need to succeed.

Team members are committed to the success of the group and they work to enhance their abilities to thrive in today's fast-paced business environment.  This course will help you contribute effectively to your team's growth.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:
  • Managers, supervisors and team leaders will benefit from this course.
Course content
Expand 41 lectures 03:03:28
+ Emotional Intelligence and Teamwork
41 lectures 03:03:28

In this course, you'll explore the importance of these characteristics in accomplishing group goals.

Preview 02:07

Developing Emotional Intelligence Program, includes 5 sections also presented as individual courses for your convenience:

· Defining Emotional Intelligence,

· Emotional Intelligence in the Workplace,

· Emotional Intelligence and Teamwork,

· Increasing Emotional Intelligence, and

· Emotionally Intelligent Leadership.

Preview 06:40

Guidelines for a better learning experience.

Preview 03:37

After completing this topic, you should be able to recognize the value of being socially competent.

Social Competence
03:23

After completing this topic, you should be able to identify the behaviors that demonstrate empathy.

Being Empathetic
08:37

The characteristics of empathy

The Characteristics of Empathy
01:10

Use this to determine your adeptness at being empathic.

Building Empathy
00:16

After completing this topic, you should be able to choose the methods for coaching and counseling teammates.

Coaching and Counseling
05:54

Acting as a coach

Acting as a Coach
00:54

After completing this topic, you should be able to select the characteristics of people who deal effectively with diversity.

Valuing Diversity
11:43

A diverse work force

A Diverse Workforce
02:15

After completing this topic, you should be able to recognize the importance of being able to influence others.

Influencing Others
01:31

After completing this topic, you should be able to choose the strategies used in persuasion.

The Power of Persuasion
08:51

Arousing emotions

Arousing Emotions
01:08

Use this to select the types of appeals that may assist you in persuading the person you wish to influence.

Types of Appeals
00:30

After completing this topic, you should be able to identify the methods of effective communication.

Communicating Effectively
08:05

Working on your listening skills

Working on Your Listening Skills
01:01

After completing this topic, you should be able to apply the appropriate strategies for eliminating or controlling conflict.

Managing Conflict
08:09

A conflict situation

A Conflict Situation
01:06

Prepare and Debrief a Conflict Situation

Prepare and Debrief a Conflict Situation
00:19

After completing this topic, you should be able to recognize the importance of participation and collaboration.

Participation and Collaboration
03:05

After completing this topic, you should be able to identify the techniques for nurturing instrumental relationships.

Fostering Key Connections
08:22

Powerful, informal connections

Powerful, Informal Connections
01:23

After completing this topic, you should be able to choose the methods for creating shared goals.

Creating Shared Goals
11:02

Working well together

Working Well Together
01:21

After completing this topic, you should be able to identify the qualities that develop team synergy.

Synergistic Teams
07:41

How to Create Group Synergy

How to Create Group Synergy
01:55

After completing this topic, you should be able to recognize the importance of participation and collaboration.

Participation and Collaboration
03:05

After completing this topic, you should be able to identify the techniques for nurturing instrumental relationships.

Fostering Key Connections
08:22

After completing this topic, you should be able to choose the methods for creating shared goals.

Creating Shared Goals
11:02

After completing this topic, you should be able to identify the qualities that develop team synergy.

Synergistic Teams
07:41

After completing this topic, you should be able to recognize the value of developing the team's emotional intelligence.

Developing Team Intelligence
03:26

After completing this topic, you should be able to identify the ways to match jobs to people.

Matching Jobs to People
10:07

Good Hiring

Good Hiring
01:52

After completing this topic, you should be able to select the methods for providing feedback and support.

Providing Feedback and Support
07:41

Feedback as a Tool

Feedback as a Tool
02:06

After completing this topic, you should be able to select the actions that are appropriate for encouraging and evaluating.

Encouraging and Evaluating
11:03

Learning and Growth

Learning and Growth
02:09

Course Project (overview)

Course Project (overview)
00:36

In this course, you'll explore the importance of these characteristics in accomplishing group goals.

Emotional Intelligence and Teamwork
02:03

In this course, you'll explore the importance of these characteristics in accomplishing group goals.

Emotional Intelligence and Teamwork
20 questions

The Best Courses for Entrepreneurs for Professionals

Bonus Lecture
00:05