Emotional Intelligence and Teamwork
What you'll learn
- Recognize the value of being socially competent.
- Identify the behaviors that demonstrate empathy.
- Choose the methods for coaching and counseling teammates.
- Select the characteristics of people who deal effectively with diversity.
- Recognize the importance of being able to influence others.
- Choose the strategies used in persuasion.
- Identify the methods of effective communication.
- Apply the appropriate strategies for eliminating or controlling conflict.
- Recognize the importance of participation and collaboration.
- Identify the techniques for nurturing instrumental relationships.
- Choose the methods for creating shared goals.
- Identify the qualities that develop team synergy.
- Recognize the value of developing the team's emotional intelligence.
- Identify the ways to match jobs to people.
- Select the methods for providing feedback and support.
- Select the actions that are appropriate for encouraging and evaluating.
Requirements
- No special prerequisites for this course.
Description
The Emotional Intelligence and Teamwork course is the third of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.
Groups are common in the workplace. Why do some work groups flourish, while others seem to drag behind? Team members develop a culture which contributes strongly to their success.
Some groups have an atmosphere of excitement and an ability to adapt. Others resist change and have a negative, growth-inhibiting environment. The ability to handle emotions appropriately and work well with others is known as emotional intelligence.
This competency factors into the team's success. Participation and collaboration are key to the success of your team. In this course, you'll explore the importance of these characteristics in accomplishing group goals.
You'll also examine:
the competencies needed to become an effective team member,
the techniques for handling emotions,
the ways to evaluate your team's emotional intelligence, and
the strategies for improving your team's emotional intelligence.
Stellar teams don't appear out of thin air. They're made up of the right people in the right place. These teams have the support and encouragement they need to succeed.
Team members are committed to the success of the group and they work to enhance their abilities to thrive in today's fast-paced business environment. This course will help you contribute effectively to your team's growth.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Managers, supervisors and team leaders will benefit from this course.
Course content
- Preview02:07
- Preview06:40
- Preview03:37
- 03:23Social Competence
- 08:37Being Empathetic
- 01:10The Characteristics of Empathy
- 00:16Building Empathy
- 05:54Coaching and Counseling
- 00:54Acting as a Coach
- 11:43Valuing Diversity
- 02:15A Diverse Workforce
- 01:31Influencing Others
- 08:51The Power of Persuasion
- 01:08Arousing Emotions
- 00:30Types of Appeals
- 08:05Communicating Effectively
- 01:01Working on Your Listening Skills
- 08:09Managing Conflict
- 01:06A Conflict Situation
- 00:19Prepare and Debrief a Conflict Situation
- 03:05Participation and Collaboration
- 08:22Fostering Key Connections
- 01:23Powerful, Informal Connections
- 11:02Creating Shared Goals
- 01:21Working Well Together
- 07:41Synergistic Teams
- 01:55How to Create Group Synergy
- 03:05Participation and Collaboration
- 08:22Fostering Key Connections
- 11:02Creating Shared Goals
- 07:41Synergistic Teams
- 03:26Developing Team Intelligence
- 10:07Matching Jobs to People
- 01:52Good Hiring
- 07:41Providing Feedback and Support
- 02:06Feedback as a Tool
- 11:03Encouraging and Evaluating
- 02:09Learning and Growth
- 00:36Course Project (overview)
- 02:03Emotional Intelligence and Teamwork
- 20 questionsEmotional Intelligence and Teamwork
- 00:05Bonus Lecture
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.2 Instructor Rating
- 25,003 Reviews
- 267,957 Students
- 124 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.
He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).