Applied Emotional Intelligence: The Human Side of Leadership

Leading is not a series of mechanical tasks but a set of human interactions.

Leadership is a supremely human activity.  This fact explains why, among all the many demands by leaders, their character means more than education.  We may love and work hard for a leader who knows little about the technical aspects of our work but is a human being who demonstrates high levels of emotional intelligence.  Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.

The unique challenges that you face are mainly relational focused around the people that you lead.  As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.  As a leader, your team is looking to you to provide inspiration and motivation to complete their work.

The biggest challenges that leaders face today are

1. Providing inspiration

2. Developing others

3. Leading change

4. Handling different perspectives

5. Dealing with imposter syndrome

6. Managing a team

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader.  It will be of relevance to you if you are in any leadership position. 

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership.  Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Daniel Goleman’s book Emotional Intelligence - Why it can matter more than IQ became a bestseller in 1995 and has become established as a seminal book on the topic.

Over the next years, people have been saying  “I read this book and love it, but it doesn’t say HOW.  How do you grow and apply emotional intelligence?”

This course is designed to answer that question by making emotional intelligence practical and actionable and an underpinning component of effective leadership.

Emotional intelligence is not a theory to know and understand, it’s a process to use - a way of engaging to be smarter with feelings. Using emotional intelligence well helps us to turn emotions into resources so we can all be and do better.

Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.

Completing this course, you will be able to

1. Provide inspiration

2. Develop others

3. Lead change

4. Handle different perspectives

5. Manage a team

6. Deal with imposter syndrome so that you feel more confident and good about yourself

People often talk about positive and negative emotions.  This is not that helpful as emotions cannot really be labelled in that way.  The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader. 

To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves.  We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses.  We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations. 

You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.

In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.

By the end of this course, my aim is that using and applying your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success.

This knowledge will guide both you and your team to new levels of collaboration and engagement.

The science behind the course...

Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.

Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.

The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.

The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.

By completing this course, you will be able to

• Describe how to use emotional information in effective and significant ways

• Recognise how to use the intelligence in empathy at a deep level to build meaningful relationships

• Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience

• Demonstrate the ability to apply human leadership principles to address personal, social, and ethical implications of climate change

• Investigate ways that you are utilising and balancing your energy for maximum efficiency

• Explore methods and techniques to effectively express assertive behaviour as a leader at critical times

• Distinguish the transactions between ego states and life positions defining how they influence behavior

• Explain what drives people’s behavior and the strokes they need to remain motivated

• Identify ways to work with expressed emotions in empathetic and meaningful ways

For maximum benefit and impact, please ensure you've completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.

Whilst I have a series of emotional intelligence courses available on Udemy, you do not need to have taken one of my courses.  There are many great online introductory emotional intelligence courses.  This courses will take what you already know about emotional intelligence and build upon it in practical ways to move beyond the basic principles and to answer the question "Interesting, but so what?"

This course is an Advanced Edition of my Emotional Intelligence Leadership Training and Development program.

The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. 

All videos are High Definition recorded in 1080p.

All videos have grammatically correct English captions.

Latest update - March 2025