Applied Emotional Intelligence: The Human Side of Leadership
What you'll learn
- Describe how to apply the use emotional information in effective and meaningful ways
- Recognise ways to use the intelligence in empathy at a deep level
- Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
- Investigate practical ways that you are utilising and balancing your energy for maximum efficiency
- Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
- Distinguish the transactions between ego states and life positions defining how they influence behavior
- Explain what drives people’s behavior and the strokes they need to remain motivated
- Identify ways to work with expressed emotions in empathetic and meaningful ways
- This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligence
- You understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplace
- You will have a keen interest in how interactions with other people work and how to build them more effectively as a leader
- You will have a willingness to complete the practical activities to grow and develop your emotional intelligence skills
Leading is not a series of mechanical tasks but a set of human interactions.
Leadership is a supremely human activity. This fact explains why, among all the many demands by leaders, their character means more than education. We may love and work hard for a leader who knows little about the technical aspects of our work but is a human being who demonstrates high levels of emotional intelligence. Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.
The unique challenges that you face are mainly relational focused around the people that you lead. As a leader you are responsible for generating trust, building authentic relationships and effective teams. It is vital that you lead by example and inspire excellence in others. As a leader, your team is looking to you to provide inspiration and motivation to complete their work.
The biggest challenges that leaders face today are
Handling different perspectives
Dealing with imposter syndrome
Managing a team
Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.
This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader. It will be of relevance to you if you are in any leadership position.
This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.
Daniel Goleman’s book Emotional Intelligence - Why it can matter more than IQ became a bestseller in 1995 and has become established as a seminal book on the topic.
Over the next years, people have been saying “I read this book and love it, but it doesn’t say HOW. How do you grow and apply emotional intelligence?”
This course is designed to answer that question by making emotional intelligence practical and actionable and an underpinning component of effective leadership.
Emotional intelligence is not a theory to know and understand, it’s a process to use - a way of engaging to be smarter with feelings. Using emotional intelligence well helps us to turn emotions into resources so we can all be and do better.
Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.
Completing this course, you will be able to
Handle different perspectives
Manage a team
Deal with imposter syndrome so that you feel more confident and good about yourself
People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace as a leader.
To understand how and why emotional intelligence is important in leadership, we first need to have a better understanding of ourselves. We explore how to work with our strengths and limitations for greater impact and to understand what drives us and our emotional responses. We’ll be diving deep into our emotional intelligence and how our brains consciously and unconsciously respond to situations.
You can expect practical tools, concrete and simple activities that you will be able to use right away with your team and colleagues.
In the end, the aim of this course is to open the way for a new understanding of emotional intelligence leading to new, highly effective and sustainable insights into leadership as we rise up to the challenges of leadership in the 2020s.
By the end of this course, my aim is that using and applying your emotional intelligence at work as a leader, you will build upon the crucial role you play in your team and in its success.
This knowledge will guide both you and your team to new levels of collaboration and engagement.
The science behind the course...
Exploring the emotional intelligence framework at a deeper level, the course incorporates some of the most relevant studies and research based on human behaviour with a focus on how they can be practically applied to leadership and team management.
Behavioural sciences have gained an increased understanding of who we are as a species and how we engage with our environment and the people within it in emotional ways.
The insights gained through social sciences, positive psychology, and more recently the rapid breakthroughs in neuroscience provide a whole new understanding of who we are as human beings.
The learning from these disciplines can be applied to the corporate world and to leadership and this course gives insights into how this can be achieved using easy to apply techniques for concrete action.
By completing this course, you will be able to
Describe how to use emotional information in effective and significant ways
Recognise how to use the intelligence in empathy at a deep level to build meaningful relationships
Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
Investigate ways that you are utilising and balancing your energy for maximum efficiency
Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
Distinguish the transactions between ego states and life positions defining how they influence behavior
Explain what drives people’s behavior and the strokes they need to remain motivated
Identify ways to work with expressed emotions in empathetic and meaningful ways
For maximum benefit and impact, please ensure you've completed an introductory course in emotional intelligence first as this material builds upon your knowledge to dive deeper into the understanding and application of emotional intelligence in the workplace.
Whilst I have a series of emotional intelligence courses available on Udemy, you do not need to have taken one of my courses. There are many great online introductory emotional intelligence courses. This courses will take what you already know about emotional intelligence and build upon it in practical ways to move beyond the basic principles and to answer the question "Interesting, but so what?"
This course is an Advanced Edition of my Emotional Intelligence Leadership Training and Development program.
The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos are High Definition recorded in 1080p.
All videos have grammatically correct English captions.
Latest update - November 2022
Who this course is for:
- You will be in a leadership, management or supervisory role working with teams of people OR you are interested in developing your career
- This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
- This course will not be of interest to you if you manage processes and tasks with little focus on the people involved or you are responsible for the performance of a team of robots
Hi. I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better.
I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business.
My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.
My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.
I'm a registered practitioner with the British Psychological Society and an active member of the NW committee of the Association for Business Psychology.
My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership and Management.
Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India.
I am the author of
- The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016)
- The Authority Guide to Behaviour in Business: How to build successful and powerful relationships (published November 2017)
Both are available on Amazon.
Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you.
The learning process I use on Udemy is designed to work with you and the challenges you are facing today and tomorrow. It is practice-driven, evidence-based and directly helps you to improve your capacity to change.
Many of my Udemy courses offer you the chance to win a valuable prize as you work through the course.
All learners gain access to additional resources to develop emotional intelligence outside of Udemy, including a free book, podcasts and subscription to a digital magazine - Ei-Matters.
I look forward to empowering your emotional management.