Emergency Management

Name: Emergency Management
Rating: 4.5 (153 reviews)

Skills for Emergency Wardens in places of public assembly

Created byLisa Price, Julie McLoughlin

Last updated 6/2019

English

What you'll learn

Potential emergencies at venues and how to prepare to respond
The purpose and function of an emergency control organisation
What to include in emergency procedures
Leadership, communication, situational awareness skills and how to be calm under pressure

Course content

7 sections • 19 lectures • 1h 7m total length

Welcome3:08
Welcome to Emergency Management for Venue Wardens. Some notes before you start...

Choose your speed

You can choose the speed at which you watch the videos - speed us up or slow us down according to your own preference.

Resources

Some lectures have additional resources so make sure you have a look at these too.

Choose how and when you complete the course

The course is set in a logical order, and you can move through it via the dashboard or at each lecture using the menu key. The course page will show you what topics you have completed but you can always go back and re-listen to consolidate your learning.

You also don't need to complete the course in one sitting, feel free to come and go as it suits your learning style and other commitments.

If you have any questions or problems, contact me at lisa@onboardtraining.com.au or Julie at Julie@onboardtraining.com.au

Definitions
Chief Warden - Person with internal responsibilities of managing response to an an emergency.
Emergency Control Organisation (ECO) - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures that is the Chief Warden/s, Area Wardens and Wardens.
Warden - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures.
Emergency Planning Committee (EPC) - Persons responsible for the documentation and maintenance of an emergency plan, including allocation of response responsibilities, training and drill.
Meet your trainers4:02
Who are your trainers and why should you learn from them?
Is this course for you?4:16
Find out if this course is what you are looking for.

Emergency Planning, identification and Analysis. Plus Fire Emergencies3:44
In this lecture we will learn about how to plan for emergencies and identify what emergencies might happen in your venue.
We also hear about one of the most common emergencies - fire.
Medical Emergencies1:06
Adverse Weather1:11
Bomb Threats4:43
Bomb threats can be real or a hoax, in this lecture we learn that either way they need to be managed well.
Definitions

White Level Search - An inspection by staff of their respective area for any articles that are unusual, suspicious or unable to be accounted.
Improvised Explosive Device (IED) - A device of any size or shape, which can look obvious or be camouflaged, may vary in its sophistication, and may not necessarily explode (i.e. incendiaries, toxic/noxious substances, sharps, animals/reptiles). May be referred to as an improvised explosive device (IED).
Active Shooter and Terrorism2:51
This lecture provides insight based on international resources about the best way to manage active shooters and terrorism.
Crowd Related Emergencies2:29
Our aim is to have our venues full, this brings inherent risks of crowd related emergencies, in this lecture learn how to minimise the risks by good planning.

ECO Considerations5:35
What is the emergency control organisation and what does it do?
Definitions

Chief Warden - Person with internal responsibilities of managing response to an an emergency.

Emergency Control Organisation (ECO) - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures that is the Chief Warden/s, Area Wardens and Wardens.

Warden - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures.

Notification, Communication, Control, Response, Evacuation8:21
In this lecture we cover a lot of subjects - notification, communication, communication equipment, control and coordination, emergency response equipment, evacuation and evacuation options and routes and finally the designated assembly areas.
Definitions

Emergency Warning and Intercommunication System - Alarm system to notify occupants of the need to evacuate. May have up to 3 phases (sounds), warning, evacuate and Return

Fire Indicator Panel - The controlling component of a fire alarm System. The panel receives information from environmental sensors designed to detect changes associated with fire, monitors their operational integrity and provides for automatic control of equipment, and transmission of information necessary to prepare the facility for fire based on a predetermined sequence.
Human Behaviour and Children5:09
Learn a little about human behaviours during emergencies and what to do with unaccompanied children.
Lifts and Escalators, Media, People with Disabilities3:35
Should we use lifts and escalators in a emergency? This lecture helps makes this decision clear. Also find out about people with a disability during emergencies.
Definitions

Personal Emergency Evacuation Plan (PEEP) - An individualised emergency plan designed for an occupant with a disability who may need assistance during an emergency.
Personal Effects, Emergency Colour Codes, Recovery1:09
This lecture covers personal effects, the emergency colour coding system and how to recover from an emergency.

Leadership and Communication in Emergencies4:40
In this section we learn how to improve our warden skills, This lecture covers leadership and communication in emergencies.
Being Calm Under Pressure and Situational Awareness1:21
How calm we are under pressure will directly impact how well we do in the situation, this lecture provide guidance on why it is important to stay calm and some techniques to help. This lecture also covers situational awareness an essential tool in potentially reducing the impact of the emergency and improving your responses.
Tactical Decision Games, Drills and Exercises8:49
Practice makes perfect, learn about tactical decision games, drills and exercises.
Definitions

Drill - A site-specific exercise implemented to determine the effectiveness of the emergency response procedures.
Table Top Exercise - A site or event specific exercise implemented to determine the effectiveness of the emergency response procedures by testing participants responses to a scenario.
Tactical Decision Game (TDG) - Scenarios that define who you are, why your there, what your assets are, your mission or objective and the threats against you. The situations can sometimes have gaps or be vague in certain areas, this forces players to make assumptions or educated guesses. Participants give their solutions and a moderator may lead discussion on the most useful solution. They are about working through scenarios not necessarily about making the correct decisions.

Requirements

Be able to understand key concepts
Be willing to add to learning by reading the additional material provided

Description

Emergency Management is one of three courses we have available covering emergency management in places of public assembly or venues as we refer to them.

This course has been written for people working in a venue who want to understand more about emergency planning and to improve their skills in this area. Whilst aimed at entertainment venues and places of public assembly this course also provides information that can absolutely be applied for those people who have planning responsibilities in other types of facilities. We are currently working on a course for general facilities so please get in contact if you would like a notification for when that course is ready.

The other courses that make up the suite of emergency management covers the three levels of planning (emergency planning), leading (leadership in emergency management) and participating (this course) an emergency situation.

This course is presented in six sections - the first and last sections are the introduction and conclusion. The other sections cover Potential Emergencies for Venues where we present on a number of scenarios that are most likely to occur in entertainment venues and what you as a warden need to understand to prepare for an emergency.

Section three is all about the emergency control organisation - you might call it something else in your part of the world but this is the part of the organisation that plan and prepare the organisations for emergencies. Understanding how this organisation works will help you understand your role and responsibility in an emergency.

Section four helps us understand the key considerations for our emergency response procedures and is a good place to start if you think your organisation has gaps in these procedures.

The final learning section is dedicated to improving your warden skills, it includes leadership and communication in emergencies, being calm under pressure and how to improve your situational awareness and finally we give you some practice in making decisions during an emergency.

Emergencies in venues can and do happen and the more prepared you are the more able you will be able to make decisions in what will be an extremely stressful and difficult time. We use our combine learnings from years in the venue management industry and our experience in real life emergency situations to provide you with the knowledge and skills to set you up for success!

Who this course is for:

Anyone with a responsibility for emergency management in their venue
Anyone who wants to build confidence around emergency management
People looking to develop emergency management response skills

Emergency Management

What you'll learn

Explore related topics

Course content

Introduction3 lectures • 11min

Choose your speed

Resources

Choose how and when you complete the course

Definitions

Potential Emergencies for Venues6 lectures • 16min

Emergency Control Organisation1 lecture • 6min

Emergency Response Procedures4 lectures • 18min

Warden Skills3 lectures • 15min

Wrap Up1 lecture • 1min

Bonus Lecture1 lecture • 1min

Requirements

Description

Who this course is for: