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Emergency & Business Continuity Management - Small Business
Rating: 4.6 out of 5(27 ratings)
81 students
Created byJohn Aisbitt MBCI
Last updated 6/2020
English

What you'll learn

  • As a small business, the steps you’ll take to become and remain ‘resilient’.
  • How to identify and manage risk.
  • How to assess the impact of disruption on your business over time.
  • How to create your Emergency Response Plan.
  • During and after an emergency, how to lead your team and communicate with everyone that matters.
  • How to create your Business Continuity Plan.
  • How to keep your Plans ‘alive’ in your business, keeping you ready to respond to challenges.

Course content

1 section • 7 lectures • 1h 2m total length

  • Module 1: What’s a Resilient Business? (10.5 mins)10:23

    How do you become resilient to major disruptions?

  • Module 2: Assessing Risk (12.5 mins)12:27

    How to complete a risk assessment for your business.  A template with detailed guidance is here to download. This is the same as the one provided in Module 1.

  • Module 3: Analysing Business Impact (4 mins)3:58

    How can you measure the impact of disruptions on your business? How long can you tolerate it? What do you need to do first to keep you in business?  This module helps you to do that assessment.  Use the Risk and Impact Tool that you've already downloaded.

  • Module 4: Your Emergency Response (6 mins)6:03

    Responding to an emergency:  How you will make sure that your people are safe, how you'll stabilise the situation and how you can start to get up and running.  This is the same template with guidance that you may have downloaded in Module 1.

  • Module 5: Evacuation and Lockdown (12.5 mins)12:14

    Learn how to keep your people as safe as possible by either evacuating or sheltering in your premises.  Different threats need different solutions.  Plan the options that are best for you.

  • Module 6: Business Continuity (12 mins)11:53

    How do you restore your most urgent and critical services or products to keep your customers happy?  We'll show you how.

  • Module 7: Keeping your Plans Alive (6 mins)5:53

    Finally, when you've completed your plans, discover how to keep your staff up to date, keep the plans fit-for-purpose and rehearse your response to challenges.

Requirements

  • Your firm belief in a bright future for your business.
  • Your intimate knowledge and experience of your business.
  • Time to watch tutorials and write your plans using the templates we’ve provided (1 hour of tutorials).
  • Access to PowerPoint, Excel or an open source freeware equivalent.

Description

As a small business (1-50 people), you will want to prevent disruption, protect your assets and prepare for the worst that the world can throw at you. We will provide you with the training and tools to respond to emergencies, continue to do business and recover. The course is designed to suit you, no matter what your business does. The course provides a combination of video tutorials, plan templates and detailed guidance contained within them. It is flexibly designed to suit the time you have available, and the size and services of your business. Each template supports the video training with detailed advice on every step you need to take. Some of the benefits you’ll experience are:

· Making sure that your business can survive the impact of serious disruption for a more secure future.

· Reassure your clients and customers that you can meet their needs, even when faced by major challenges.

· Find opportunity and new clients by showing that you’re a safer bet than your competition.

· In future, we could see that insurers may offer better deals to resilient businesses.

COVID 19: If you are already experiencing disruption, modules 2, 3 and 6 will help you think ahead and to manage your immediate planning. During this period, the many other challenges you could face won’t go away, so you may wish to take advantage of any time available to get prepared now.

Who this course is for:

  • Some examples of businesses that will benefit from this course are: * Office-based (Agencies, accountants, law firms, financial sector, consultancies etc), * Independent Retailers and Franchises, * Builders, Plumbers, Electricians, * Cafes, Restaurants and Fast Food Outlets, * Pubs, Bars and Microbreweries, *Taxicab and Delivery Companies, * Hair and Beauty Salons, * Hotels, B&Bs and Guest Houses, * Automotive (Independent Garages, Body Shops and Dealerships), * Charities, * Gyms and Spas, * Religious and Community Centres.

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