Email Etiquette: Writing Emails For Top Email Productivity

Even though there's been many development in communication platforms and methods as technology has improved, email is still the predominant form of business communication, it's still growing and it's not going anywhere. It's fast and low cost and has many other benefits for both individuals and organisations.

Learning how a change in mindset can change your life, people waste your time without even realising it. Being more productive with your emails and your responses to emails will give you hours of your life back ever week.

- Email not proper use correctly in business communication = unnecessary cost to the organisations that they cannot afford to sustain

- Sales training and communication training are the easy wins for business it low hanging fruit that moves the needle with profit

- Most conflicts in the workplace are caused by a breakdown of communication

- People that put in the work now will be the ones that reap the rewards later down the line

-Improved communication skills especially in email productivity means more time back for yourself

- Sheer volumes of emails, distracting and make your important work more difficult to do

- Time sensitive tasks get missed where people do not reply in time

- Emails can be unnecessarily emotion, people are far more likely to jump to conclusions in email vs face to face communication

- Many problems in email are actually self made obstacles but they are avoidable

- Negativity is avoidable by following three rules

- Working hard doesn't mean you will get results, you can put in less effort in and get more output when you use the right email techniques

- People are busier than ever before

- Attention span is going down, on average 50% lower than 20 years ago

- Good email structure improves email response rate

- Inbox's can be seen like an a&e department, emails are oven managed by urgency not arrival order, there are things you can do to increase probability of a response

- It's difficult to apply pressure to get a response without emotion or confrontation, using a proven email structure will help you overcome this

- Discover the differences between poor emails and effective emails

- Learn the benefits of effective emails

- Spend less time writing and reading emails, cut down unwanted and unnecessary emails so you get less disturbances and distractions

- No other communication method is as easy to leverage as email, there's no other communication skill where you can put so little time in and get such a lot back

- Keep it simple

- 3 rules to great emails. ( be respectful, fairness in expectation of others, respect peoples time)

- Get people to listen, save your own time by sending less emails, have less emails to read and less to reply to.

- best greeting to use

- How to stay professional

- Profile photos do's and don'ts

- Managers and Employees are too busy to read essays, they get missed, skipped or even ignored

- Rule three - respect peoples time

- Short and snappy

- Human attention span short

- Emails that are too long won't get read = bad email

- Long doesn't necessarily good or that you add value, working hard on an email doesn't make it a good email

- Golden rule, emails should always as short as possible, but without leaving out important information

- Good subject titles are critical to keeping your response rates high

- Makes emails easily searchable in future, saves you time

- Clear subject titles let people see they can process your email quickly, they can see at a glance they have all the information they need

- When you send sloppy emails it will likely add 24hrs to response time

- Should be short so it's grab people's attention, clear so it's easy to understand

- Clear titles = faster response time

- To vs CC and when to use each correctly

- What CC is/means

- CC'ing emails can help to drive accountability, but used at the wrong time can breakdown relationships

- Effects of over using ‘please’ - top tip use "please" in the last sentence to stop you over using it and to ensure you won't forget it in a rush

- Definition of ‘polite’ more please's doesn't mean you're being more respectful

- Unnecessary follow up emails waste time and cause frustration and can be embarrassing

- Lack of info, increases number of times people reply to you to get the info they need

- Poor email structure means you get a full inbox

- Lack structure leads to missed/ignored emails

- You can come across as rude or disrespectful without meaning to

- Lack of structure leaves people unclear on what you want

- Use a checklist, follow an order and structure using the example to help you structure your emails

- Using a proven structure saves time, you don't have to think about what to write you just follow a Step by step process

- Email method you can use today to improve your response rate and cut down the emails in your inbox

- Advertising agencies secret to increasing their sales by billions and you can use it too

- Increases effectiveness of email

- Tells the other person what to do next

- Gives clarity on what you need

- Simple and powerful technique

- Call to action should be short and simple and easy to understand

- Full boomerang format, can't go wrong

- As you build experience can cut steps

- Need other people to understand what you want (standard expected, why the task is important)

- Facts, call to action, reinforced timescale will help your success rates with follow up emails

- Guideline that will help write follow up emails

- What to do if still no response

- Emotion should be expressed, but not acted on

- Example of acting on emotion rather than facts

- Low self awareness and mindset issues cause problems

- Time management in email

- Definition of batching and how you can use batching for writing emails

- Getting time back using productive email techniques

- People don't realise how unproductive they are until looking into their routines/habits

- It's estimated that there is a cost of £6600 a year spent because of unproductive working practices with email

- Rules/folders/categories in email and how you can use these to get your inbox to zero

- Explanation of rules

- How to use folders to clear task lists

- Color coding - categories for tracking and checking off tasks and emails

- How to add to tasklist

- Breaking the habit of constantly checking emails

- Non urgent, add to tasklist, allowing you to use batching as a powerful time management

Sources for free communication skills, management skills and leadership skills training to help you with your leadership development