【한글자막】 비즈니스 영어 이메일 에티켓: 성과를 내는 효과적인 이메일 작성법

Prepare for this section on what to say in an email - and how to say it.

How to write effective emails for UK and US readers.

Use this proven formula to outline your next email.

Your chance to try out the Situation, Complication, Resolution, Action, Politeness structure.

My proposed solution to the previous exercise.

A SCRAP template with suggested wording.

How to minimise the need to chase by writing an email that gets the response you want.

A simple structure for writing a clear, succinct response to a confusing email.

A TIC template with suggested wording.

How to write an email that's easy on your recipient's eye - so they want to read what you have to say!

A quick reminder of what you've learned in this section on what to say in your emails - and how to say it.

Prepare for this section by answering some questions about when to email and when not to.

What not to say in an email.

Sometimes meeting face-to-face or picking up the phone are better alternatives to email. Here's when to use them.

How to respond by email in a timely and thoughtful way.

A quick reminder of what you've learned on this section on when and when not to email.

Prepare for this section on writing effective greetings, sign-offs, signatures and email subject lines.

How to greet someone in an email.

The most professional email sign-offs to use in business.

Tips for effective subject lines - to increase your chances of your recipient opening your email.

A quick reminder of what you've learned in this section on email greetings, sign-offs, signatures and subject lines.

Prepare for this section on other aspects of email best practice.

Best practice for flagging an email as urgent or high-priority.

All about cc, bcc and reply all: how to avoid email embarrassment (and accusations of bullying).

How to send an email attachment without making life difficult for your recipient.

Best practice for writing an out-of-office reply.

How to proofread an email like a pro.

A quick reminder of what you've learned in this section on email best practice.

Here's how to get your course certificate

Learn to write like a leader with these great deals on my other Udemy courses.