Email Etiquette
4.1 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
389 students enrolled

Email Etiquette

Learn to Communicate Better following Email Etiquette
4.1 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
389 students enrolled
Last updated 12/2016
English
English [Auto]
Current price: $55.99 Original price: $79.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 3 articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • What is Email Etiquette
  • Acceptable Email standards in Workplace
  • How to get the Content right
  • The Right Subject Line, Salutation, Message Body and Sign-off
  • How to handle the Tone and Language
  • How to Structure your Email
  • Format your Email to an acceptable standard
  • General Guidelines for Good Professional Email
  • Write Better Emails with Right Email Etiquette
  • Appear more Professional with better email techniques
Requirements
  • Writing or Starting to write Emails at Work
  • Want to know more about Business Email Etiquette
  • Want to get better at communication in work place
Description

Communication is the cornerstone of any great Organization. Good Communication leads to great collaboration, a healthy corporate environment and a well consolidated effort towards a common goal. Emails are an important part of this communication chain. Email Etiquette provides a set of guidelines that one should follow to communicate better.

By the end of this course you will learn -

  • What is Email Etiquette
  • Acceptable Email standards in Workplace
  • How to get the Content right
  • The Right Subject Line, Salutation, Message Body and Sign-off
  • How to handle the Tone and Language
  • How to Structure your Email
  • Format your Email to an acceptable standard
  • General Guidelines for Good Professional Email
  • Write Better Emails with Right Email Etiquette
  • Basic Business Email writing skills

Education is a journey. This course of Email Etiquette is not the final destination of how to write the best work emails…you will find one for yourself for sure. The endeavor here is to make the discovery of what works for you, slightly easier. I’m sharing what I’ve learnt over many years and really hope that it helps you get ahead in your career. 

So lets learn and lets communicate better.


Who this course is for:
  • Working Professionals
  • Students who are going to start working
Course content
Expand all 24 lectures 52:23
+ Course Introduction
1 lecture 02:20

Introduction to the Course and little about me and why I am doing this course.

Preview 02:20
+ Email Etiquette Introduction
1 lecture 01:36

Introduction to Email Etiquette. What is Etiquette and Email Etiquette

Preview 01:36
+ The Why, How and What
2 lectures 05:03

Learn Why is Email Etiquette Important. The primary reason isn't the benefits that you get out of it, but there is something else.

Preview 04:20

Learn how do you practice email etiquette and for what desired outcomes

Preview 00:43
+ The Content
4 lectures 19:05

A subject line is as important as the mail. Learn the guidelines to be followed while writing a subject line

Preview 04:21

This is how you address somebody. People have very strong feelings about their names. You need to understand the etiquette around the Salutations to be used

The Salutation
02:46

This is the core of your message. The course wont make you a better writer, but certainly will give you some techniques to use to write a message better

The Message Body
08:16

This is how you end an email. There are some do's and don'ts around that too. Learn the simple things to keep in mind.

The Sign-Off
03:42
+ Special Types of Messages
2 lectures 02:37
Delivering Bad News
01:25
Writing Complaints
01:12
+ The Tone and Language
3 lectures 07:59
The Tone and Language
01:06
Keep your Cool
01:03
Use Words Carefully
05:50
+ Structure
1 lecture 04:14
The Structure of a Mail
04:14
+ Managing Emails
6 lectures 06:48
Managing Emails
01:11
Replying to Others
02:40
Flaming
00:55
Responding to Flame
00:40
When Emails wont work
00:47
Out of Office
00:35
+ General Guidelines and Takeaway
4 lectures 02:40
General Guidelines
02:12
Assignment 1
00:14
Assignment 2
00:07
Assignment 3
00:06