What you'll learn
- Understand the importance of effective listening at the work place
- Understand how good listening aid business people , marketers or salespeople
- Learn the strategies to listen well in business and general context.
- Learn the key barriers that affect effective listening
- Learn when and how to be critical of instructor whilst listening
- understand the business advantage of effective listening
Requirements
- No Requirement
Description
An effective and efficient management in business are management that are informed to take decision base on effective listening, even in general if you fail to take good decision and even people see you as somebody who is not wise. This course focus on using effective listening as a key to better organisation so both employer's and employee's need to take it serious, because customers can be satisfied when the company listen to their concern's and position themselves to deliver the right product/ service to satisfy them.
Listening have enormous benefits at the work size that even affect productivity and salespeople point of view good listen can even enhance their communication with the customers and even have competitive advantage. It is very important we need to adopt the right strategies to listen effectively in organisation or in general context, Business have enormous advantage if listening is taken as a key issue in analyzing the business context. barriers to listening is something which need to be taken serious because it have deep implication to affect business.
Who this course is for:
- Students
- Business executives
- Professionals
- Self employed
- Instructors
- salespeople
- marketers
- companies
- any body who communicate
Course content
- Preview02:17
- Preview02:18
Instructor
![Eric Yeboah](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.6 Instructor Rating
- 92 Reviews
- 170 Students
- 11 Courses
My education is centered on business and marketing, I have studied with Chartered Institute of Marketing ( C.I.M-UK) from certificate in marketing, advance certificate in marketing to post graduate diploma in marketing. I proceeded to do master of business administration from central university graduate business school.
I have eighteen years of practical working experience with reputable organisations. The names of these previous organisations I have worked with are Central university Lecturer, Platinum Impex limited, Regional sales/marketing officer, sales/marketing executive, Laine Services Limited. Strict marketing research services chief executive officer/consultant,etc. Iam currently self employed, working as chief executive officer/ consultant of Strict Consult.
I believe in ardent entrepreneurship and always prepare to help business start-up voluntary. In this twenty first century, the customer is king, and every business or student need to understand the customer centric regime. you need the right education and training to understand the customer and deliver to his satisfaction. If you satisfy the customer consistently he will pay your organisation with his loyalty.