2.Effective Listening and Effective Communication

Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few working professionals have ever had any formal training in how to listen effectively. In this course, we will show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.

Learn how to communicate more effectively. Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations. the course shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

- Listening is a skill, that like any other skill, can be learned. With some new information, some increased self-awareness, and some new practice strategies, you can definitely enhance your listening. You'll get the most out of this course if you approach it with the firm belief that your listening has room to improve, as we all do, and that it's a learned behavior, not just an inherent talent that you either were born with or not. It's instead something you can learn and you can improve.