Effective Human Resource Management: Optimizing HR Practices

Explore how human resources evolved from a payroll focus to a multi subdiscipline framework, spanning recruitment, onboarding, engagement, retention, training and development, compensation, health and strategic planning.

Explore onboarding, proactive recruiting, and early recruitment strategies as you assess and implement recent HR trends. Learn how to present a clear plan to the company owner.

Learn how to recruit and interview effectively by mastering job analysis, candidate filtering, structured formal interviews, and bias-aware scoring to select the right candidates.

Isaac guides Elizabeth to interview fairly by avoiding bias and distracting body language cues. Focusing on what candidates say helps Elizabeth hire the most suitable candidate for the position.

Design an effective orientation that blends socialization, training, and clear role expectations to boost early engagement, reduce turnover, and support retention during the first 30, 60, and 90 days.

Explore how to design an effective orientation program for new hires by blending technical and social training, ensuring manager accountability, introductions to colleagues, and smoother acclimatization and productivity.

This lecture emphasizes following up with new employees to boost retention and engagement, using regular check-ins aligned with orientation and a structured schedule to support an employer of choice.

Collaborating, Pablo, Karen and Ling designed a follow-up schedule for new employees who participated in orientation, emphasizing weekly meetings, workplace feedback, and regular check-ins to ease future tasks.

As a people leader, enforce occupational health and safety obligations under federal and regional rules. Provide training, incident investigations, inspections, and hazard control to protect workers.

Identify training areas for managers, including occupational health and safety legislation, incident investigation, inspections, hazard assessment, and control, and design training schedules in collaboration with health and safety staff.

Address workplace bullying, harassment, and violence by empowering managers to report, intervene, and enforce policies, assess risks, and follow formal procedures to protect staff and organizations.

Kilian steps in to manage an employee dispute with professionalism, teaching Henrietta and Boris negotiation tools to resolve their conflict peacefully, boosting mutual respect and productivity.

Promote workplace wellness by modeling healthy eating, exercise, and life and work balance; prepare for pandemics, support mental health, train managers, and assess health risks to boost engagement.

Dean and Caitlin established a wellness plan addressing employee health, stress, and mental health to prepare for a potential pandemic and future challenges in their aerial photography business.

Deliver feedback using formal and informal models, with environment-conscious timing to provide it as soon as possible after the event, plus a 360-degree review and feedback sandwich to foster growth.

Analyze how Yuri and Tosca apply the feedback sandwich—positive comments, constructive critique, and a final positive remark—to manage tasks and boost employee morale in this case study.

Apply a progressive discipline approach to address performance problems, outlining clear expectations, providing training and support, and documenting meetings, warnings, and outcomes to improve behavior or justify termination.

Thomas and Alexander apply the general discipline process to address a workplace complaint by clarifying expectations, guiding the employee, resolving the issue, and documenting steps, leading to a scheduled hearing.