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Effective Email Communication: Enhancing Your Voice at Work
Rating: 4.4 out of 5(24,220 ratings)
59,728 students

Effective Email Communication: Enhancing Your Voice at Work

Improving the Clarity and Effectiveness of Digital Communication
Last updated 1/2018
English

What you'll learn

  • Understand the nature of email communication
  • Understand the importance of knowing intended audience
  • Know appropriate structures for email messages
  • Know strategies for enhancing
  • Know strategies for managing email inbox

Course content

5 sections11 lectures37m total length
  • Introduction3:07

    Learners will consider the importance of email, the challenges of using email, and the necessity for effective email writing.

  • Personal Email Goals

Requirements

  • You should be able to use a computer at a beginner level.
  • You should have experience with email.

Description

Email is a primary method of communication; however, many are not aware of appropriate skills and strategies for communicating effectively.  In this course, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness.  Course topics will include the following: 

  • understanding the nature of email communication
  • considering the nature of an intended audience
  • appropriate process for crafting an email
  • strategies for enhancing communication in email message
  • managing email inbox

Learners will have the opportunity to practice and reflect throughout the course.

Who this course is for:

  • Anyone who wants to enhance clarity and effectiveness of email communication.