
Learners will consider the importance of email, the challenges of using email, and the necessity for effective email writing.
Learners will understand how email compares to other written communication forms and consider how effective ways to approach writing an email.
Learners will consider the importance of using email communication appropriately and effectively.
Learners will explore the importance of catering communication to a particular audience to achieve a particular goal.
Learners will understand an appropriate structure to follow for composing an email.
Learners will begin to explore a list of additional strategies for enhancing email effectiveness.
Learners will continue to explore a list of additional strategies for enhancing email effectiveness.
Learners will understand strategies for managing an inbox effectively.
Learners will consider if more or less email leads to improved effectiveness in the workplace.
Learners will have the opportunity to review course themes.
Email is a primary method of communication; however, many are not aware of appropriate skills and strategies for communicating effectively. In this course, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness. Course topics will include the following:
Learners will have the opportunity to practice and reflect throughout the course.