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Effective Delegation Course: Tasks, RACI Matrix, 2700+ Tools
9,150 students
Effective Delegation Course: Tasks, RACI Matrix, 2700+ Tools
Delegate with accountability: RACI matrices, people management, time planning, team coaching, scripts and checklists
Last updated 10/2026
English
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What you'll learn
- Take away 2,700+ management tools in 475 downloadable resources: lecture presentations plus scripts, templates, checklists
- Get our top working files: executive working agreement, executive calendar system, async response rules planner, time zone handoff builder
- See 39 services and apps on screen, from a quick look to a detailed demo: PeopleForce, 15Five, Asana, Jira, Miro and more
- Delegate with a ready delegation process, RACI matrix, ownership conversation script and weekly progress report
- Stop micromanaging with a self-assessment, task boards and follow-up routines that keep you informed without hovering
- Develop people through delegation with diagnostic questions, coaching scripts and OKR cascading templates
- Delegate to an assistant: ready systems for calendar, inbox, meetings, briefs, travel and expenses
- Lead remote and asynchronous teams with ready written decision records, response rules and handoff cards
- Run one-on-ones, feedback and reviews with 440 question lists and scripts and 338 checklists
- Learn with Mike, the #1 HR instructor on Udemy: 1,800,000+ enrollments, 170,000 students, about 200 books on Amazon
- Draw on 20 years of hands-on HR practice at Preply, Wargaming, iDeals and Alfa-Bank
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Course content
66 sections • 454 lectures • 239h 41m total length
Requirements
- No prior management training required: every method comes with a script, template or checklist you can use at once
- Nothing to buy for the course itself: presentations and working files are attached to the lectures
- A document editor and a spreadsheet app to open the files (Word or Google Docs, Excel or Google Sheets)
- This is a large library: start with the seven core sections, then open the specialist sections you need
- English at intermediate level or above
Description
This course contains the use of artificial intelligence.
2,706 management tools in one course: 2,050 ready-to-use files, scripts, templates and checklists, 39 services and apps shown on screen, plus 617 models and methods.
Open a lecture, take the tool, use it to hand over a task this week.
Why managers keep doing the work themselves
It is faster to do it than to explain it. The last time you delegated, the result came back wrong and late. So you take the task back, stay late, and your team waits for instructions. You become the bottleneck for everything, your best people stop growing, and the work that only you can do never gets your attention.
What changes after this course
You hand work over in a way that holds. A process that defines the result, the authority and the check-in points. A matrix that shows who owns what. A script for the conversation where ownership actually transfers. A short weekly report that keeps you informed without chasing. Questions that tell you how much freedom each person is ready for. And ready systems for handing your calendar, inbox and travel to an assistant.
What is inside: 2,706 tools, counted file by file
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
- 475 downloadable resources: the lecture presentations plus 66 standalone working files (builders, planners, systems, workbooks and document templates)
- 1,984 ready-to-use tools inside the presentations:
- 462 templates and sample documents: delegation ownership conversation script, weekly progress report, one-on-one meeting agenda, time zone handoff card
- 448 step-by-step procedures and workflows: Google seven-step delegation process, monkey management, Kanban with WIP limits, blocker resolution
- 441 question lists and conversation scripts: employee development diagnostics, strategic time allocation, one-on-one meetings, executive decision boundaries
- 338 checklists: employee problem diagnosis, handoff acceptance conditions, effective feedback, micromanagement self-assessment
- 158 scorecards, rubrics and scoring matrices: RACI matrix, leadership style assessment, one-on-one meeting frequency planner, autonomy competency scale
- 62 formulas and metric sets: response deadline calculation, leadership style flexibility index, calendar time metrics, employee performance and development metrics
- 39 ready AI prompts: meeting notes, executive message, underperformance diagnosis, development actions generation
- 36 other working tools: team effectiveness feedback exercise, negotiation style self-assessment, feedback gap interview worksheet, difficult employee role-play
- 39 services and apps shown on screen, from a quick look to a detailed demo: PeopleForce, 15Five, Asana, Jira, Miro
- 617 models and methods explained with examples: Tannenbaum-Schmidt continuum, situational leadership, Eisenhower matrix, six levels of delegation
Where the tools are
- Delegation core (6 sections, 48 tools). Stopping micromanagement, delegation strategies and RACI, delegation for employee development, time management, one-on-one delegation and delegation in remote teams.
- Asynchronous teams (37 tools). Written decisions, handoffs and team rhythm.
- Delegating to an executive assistant (199 tools). Working agreement, calendar, inbox, meetings, briefs, travel, expenses and an AI prompt library.
- People management (700+ tools). General and practical people management, leadership styles, team culture and team building.
- Conversations (350+ tools). One-on-ones, feedback, coaching, mentoring, conflict and facilitation.
- Performance and goals (450+ tools). Performance and appraisal, reviews, OKRs, KPIs, improvement and development plans.
- Talent and analytics (500+ tools). Competency models, talent management, succession, assessment centres, people metrics and analytics.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.
I have seen delegation work through a simple office task: arranging televisions for meeting rooms. I asked an office manager to handle it, and within about three hours she had visited a shop, selected a model, obtained the money, and arranged an electrician. I reviewed her choice and asked only for 4K televisions. By Monday, the televisions were there. This experience informs the delegation and ownership tools in this course.
How to use the course
Start with the delegation core, then the sections on asynchronous teams and working with an assistant. After that, treat the rest as a reference library. Section and lecture titles show how many tools are inside, and each lecture description lists them by name, so you can find the right tool before the conversation you are preparing for.
What is included
- 419 lectures across 60 sections, 206 hours
- 475 downloadable resources: lecture presentations and working files
- 2,706 tools across the lessons, ready to use with your own team
- Lifetime access to all materials
- Active instructor support in the Q&A section
- A Udemy Certificate of Completion
Where to start
Write down three tasks you did last week that someone on your team could have done. Open the second section, take the delegation process and the ownership script, and hand over the first one tomorrow. Managers who delegate well are the ones who get bigger teams, and every task you keep is a task your people do not learn. Enrol now and start your first lesson today.
Who this course is for:
- Managers who do too much themselves and want a clear process for handing work over
- New team leads learning to get results through other people
- Executives and founders who want to delegate to an assistant or chief of staff properly
- Managers of remote and distributed teams who need delegation that works without constant meetings
- HR business partners and L&D specialists who teach managers to delegate
- Experts promoted to management who still hold on to their old tasks