
Hear the story behind this course — and explore why every business, regardless of size, runs on the quality of its decisions.
See how one powerful decision can transform a business, through a practical story and real-world example.
With this lesson you will learn to recognize the direct impact of decision-making skills on performance, growth, and professional confidence
Know what to expect from this course and be ready to apply the process systematically to decisions in your business.
What are "decisions"? Are we talking about choosing where to go for lunch or deciding how to sign off on an email?
Understand what decision making in business means, why executives spend nearly 40% of their time just making decisions, and how inefficient decision making costs a typical fortune 500 company, about 530,000 days
of a manager's time every year.
Examine examples of decision types that appear across departments — marketing, operations, finance, and people management.
Explore the three tiers of business decisions — from high-level strategy to day-to-day actions — and how they connect.
Learn why the true value of a decision lies in its consequences, or what happens next.
Understand how to anticipate the consequence of your decisions, and you will be building better strategies for decision making.
Understand the stages every effective decision-maker follows, from defining objectives to evaluating outcomes.
Practice tracing problems to their root cause and setting decisions up for successful outcomes.
Starting at the end: know your goal as step 1 in decision making
Each decision stems from a problem, question, or change. The first thing you have to do is understand that prompt, or trigger.
Once you understand your trigger, or problem, you can start to select your best options for a solution. In this lesson learn to list at least three possible options for the decision
Learn to select decision making criteria that match the decision and its goal
This decision making framework has two main parts. In this lesson I introduce the first part: how to evaluate gains. Learn:
What we mean by "gains"
The system you will use to review them
Happiness is great. But in business, happiness of your employees and people is more than just a nice to have. In this lesson learn
How to understand a gain in happiness
How to see it happen
How to calculate it
Advancement in business is about growth: any growth associated with your strategic goals. In this lesson learn:
How to understand a gain in growth
How to see it happen
How to calculate it
Cash is not the same as revenue. And cash is a fairly short-term consideration. But it is important to understand. In this lesson, learn:
How to understand a gain in cash
How to see it happen
How to calculate it
Options are good. Gaining options in your business means more than growth. Find out what it is, and also learn:
How to understand a gain in options
How to see it happen
How to calculate it
It's nice to calculate what you have gained, but you can't ignore the opposite: what you could lose. The lesson covers:
An introduction to understanding losses
Why you have to consider them
And tips on how to follow the rest of the section
First we look at losses in Money. This is not the same as cash. In this lesson learn:
How to understand a loss in money
How to calculate it
Money is pretty easy to quantify. Can you do the same with Quality?
You can now.
In this lesson learn:
How to understand a loss in quality
How to calculate it
How do you measure time in your business? Time is about more than hours and minutes, it's about money and resources too. In this lesson learn:
How to understand a loss in time
How to calculate it
It is time to bring it all together and make your final decision. In this lesson learn:
How to apply the framework to multiple options
How to compare your results with colleagues
What needs to happen next
It is important to know and understand the difference between complicated and complex. In this lesson learn
How to tell these two apart
How to recognize if your problem is complicated or complex
How to resolve both types of issues
Sometimes it is helpful to understand what NOT to do, so you don't fall into any bad traps.
In this lesson learn 4 ways to make bad decisions.
What is decision noise and how does it affect your business decision making?
What does it mean to "trust your gut"? Should you do it?
A little bit.
In this lesson learn
What your instinct is
The difference between instinct, impulse, and data
How to use instinct in business
Decision fatigue is fairly common and normal in day to day work. But it can also be dangerous. Find ways to minimize it.
Throughout this course we have focused on understanding decisions and going through a specific framework for decision making in business.
There are, however, many decision making models.
In this section you will learn about the most common ones out there, and how they relate to or are used with the Gains & Losses model you have just learned.
At the end of it all: which model gives you the best solutions?
Explore the pre-mortem model for strategic decision-making to anticipate failure by visualizing disaster scenarios or a problems list, identify root causes, and build countermeasures before launching a project.
Explore how decision trees map options from a root node to leaf outcomes, using yes/no branches, probabilities, and financial versus qualitative considerations to guide strategic decisions.
Explore PEST analysis as a tool to map political, economic, social, and technological factors (and optionally legal and environmental) that shape decisions, guide SWOT insights, and reveal opportunities and threats.
Use the Descartes Square to compare up to three options through four scenarios, weighing outcomes, consequences, and status quo with gains and losses analysis for the most disruptive-free choice.
You need to make plans for your business - whether in accordance with a calendar year or any other time.
In this lecture learn 3 important questions to ask yourself when doing your planning, and then take your results and test them against the decision making framework.
To be successful in business, you have to make good decisions.
Transform the way you make business decisions with a practical, results-driven framework designed for small business owners, managers, and team leaders.
This course shows you how to turn decision making into a practical, repeatable business tactic. You will learn how to understand different types of business decisions, use a simple framework to weigh gains and losses, and apply that system to real situations like planning, hiring, and investing—so you can make confident, consistent decisions every time.
By the end of this course, you will be able to:
Analyze business challenges using a structured decision-making framework.
Evaluate pros, cons, and trade-offs of potential choices.
Predict short- and long-term impacts of your decisions.
Distinguish between what you can control and what you must adapt to.
Facilitate productive monthly strategy meetings.
Through step-by-step lessons and downloadable worksheets, you’ll practice applying these frameworks to your real business scenarios, so you can make clear, confident choices that move your business forward.
Who Should Enroll:
Whether you’re running a business, managing operations, or leading a team, you’re responsible for strategic decisions and their outcomes. This course is designed for anyone in a decision-making role seeking to enhance their strategic skills.
Join me to transform your decision-making process and drive success in your business endeavors!
What students are saying:
Jaimie C.: "Very informative."
Mary H.: "Enjoyed the practice using the framework on a change made this year."
Anita E.: "Excellent presenter."
Karyl F.: "Good course, clear explanations."