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Effective Communication in the Workplace
Bestseller
Rating: 4.5 out of 5(64,792 ratings)
117,398 students

Effective Communication in the Workplace

Business Communication Training
Bestseller
Created byLecturio GmbH
Last updated 1/2024
English
Arabic [Auto],Czech [Auto],

What you'll learn

  • Basic communication methods and patterns, like using your voice to control the conversation
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict
  • Establish power and control in any relationship, so you can use that power to direct the relationship in the direction you choose

Course content

1 section • 13 lectures • 2h 54m total length

  • Three Principles in Any Relationship - Principle 117:05

    The lecture Three Principles in Any Relationship - Principle 1 by Dan O'Connor is from the course Effective Communication in the Workplace. It contains the following chapters:

    • Becoming a Principle-Centered Communicator

    • Three Principles in any Relationship - Principle 1

    • The Hamburger

    • The Apology

  • Three Principles in Any Relationship - Principles 2 and 38:28

    The lecture Three Principles in Any Relationship - Principle 2 & 3 by Dan O'Connor is from the course Effective Communication in the Workplace.

  • Becoming a Principle-Centered Communicator
  • Staying Focused in Communication Situations: Your Personal Compass15:40
  • Staying Focused in Communication Situations: Visual Cues7:39
  • Staying Focused in Challenging Communication Situations
  • Speaking with more Power, Tact and Skill18:36

    Learn to speak with more power, tact, and skill by adopting a danger and power phrase list and deliberate subject placement for clearer, more confident workplace communication.

  • Duct Tape Tactics17:01
  • Speaking with more Power, Tact and Skill
  • Mastering New Verbal Patterns11:05

    Master duct tape tactics and power phrases to project confidence, influence brain chemistry, and stay in the response mode across new situations, using feel-felt-found and the hamburger pattern.

  • How to Work with the Brain16:00
  • Communication Tactics - The Broken Record and The Challenger13:20
  • Steategies for Emotionally Charged Situations - Empathy Statements and Power Phr10:05

    Learn to handle emotionally charged conversations with empathy statements that speak to the right brain, then shift to logic, using phrases like 'oh, that's horrible'.

  • Steategies for Emotionally Charged Situations - Self-talk and Hemisphere Switchi18:37

    Develop self-talk using I am statements to stay calm in emotionally charged workplace moments. Use hemisphere switching to engage left and right brain language for clearer, more empathetic communication.

  • How to Keep Cool in Challenging Situations
  • Communicating Like a Leader13:05
  • Meeting Strategies7:57

    Boost your visibility in meetings by seating near key decision-makers, bringing a meetings notebook and yellow legal pad, and signaling belonging to project yourself as a contributor.

  • Mastering New Verbal Patterns
  • Communicating like a Leader

Requirements

  • Besides the interest in the topic there are no further requirements.

Description

Become a master of effective professional communication!

This course covers the critical communication foundation on which a professional image is built. You will learn how to build a solid, unshakable foundation so you can easily command more attention and respect when delivering a critical message either at work or at home.

In this course, you will learn how to:

  • Establish power and control in any relationship, so you can use that power to direct the relationship in the direction you choose

  • Recognize patterns in our relationships, and what those patterns mean, so you can change your patterns to ones that serve you

  • Identify what key elements are really missing in your relationships that are preventing them from moving forward, so you can then infuse your relationships with these missing pieces

As a comprehensive online training, this course is designed for different audiences. Therefore, it may be used as either of the following:

  • Basic Employee Training

  • Mid-Management Training

  • Comprehensive Executive Training

Dan O'Connor has been delivering tactical communication programs to businesses, governmental entities and individuals for over 15 years. The results from Dan's online communication training program and YouTube training videos are measurable in the responses of students and subscribers that he has helped create a personal compass for both personal and professional growth. One of the key aspects of his success is the emphasis on practical, day­-to­-day communication solutions for the stressful situations with which we all live.

Who this course is for:

  • Employees
  • Mid-Management
  • Executives

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