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Effective Business Communication
Rating: 4.5 out of 5(2 ratings)
11 students

Effective Business Communication

Part of the Conscious Leadership Mastery Series [C4]
Created byTom Eddington
Last updated 12/2019
English
English [Auto],

What you'll learn

  • Discover the 3 Pillars of Effective Communication
  • How To Manage All Your Messaging Platforms More Effectively
  • The Secret Communication Benefit of Deep Listening
  • How To Structure the Perfect Message For Maximum Impact

Course content

1 section • 10 lectures • 45m total length

  • Effective Business Communications7:32

    Lead with effective communication by understanding audiences across platforms and ensuring your intended communication is heard by stakeholders, while using Mein Time to match future, past, or present oriented needs.

  • V.A.K + Communication Platforms2:59

    Align your message with audience needs by choosing appropriate platforms—visual, auditory, and kinesthetic learners; select tweets, texts, emails, meetings, or video calls to achieve clear outcomes as a leader.

  • The 3 Pillars4:29

    Cultivate conscious leadership by building safety and trust, then master the first pillar—awareness and listening—through active listening, situational awareness, and validating meaning with your audience.

  • Effective Meetings9:16

    Structure purposeful meetings by clarifying outcomes, selecting attendees, and using an agenda to inform, seek input, align, and decide. Align length and timing with circadian rhythms and business cycles.

  • Listening Deeply3:54

    Develop deep listening by staying present, removing distractions, and responding non-reactively, then confirm what you heard to build safety, trust, and clear expectations.

  • The True Cost of Interruptions3:47

    Open offices, multiple platforms, and constant distractions hinder meaningful conversations and erode trust. Conscious leadership cultivates the right culture to restore effective communication, safety, and relationships.

  • You Cannot Not Communicate2:51

    Prevent information voids by communicating clearly as a conscious leader, avoiding gossip and misinformation. Read cues, body language, and energetic signals to own what you say and do.

  • Using Email, Audio & Live Communication Effectively5:33

    Learn to use email, text, and voice calls effectively by crafting clear subject lines, bottom-line-up-front messages, and concise, actionable communications tailored to the audience.

  • Clarity Trumps Persuasion2:21

    Apply situational awareness to understand your audience and adopt the kiss principle to keep messages simple and clear about what to do and why, repeating formats to overcome attention span.

  • Situational Awareness - Change & Transition2:48

    Develop situational awareness by guiding audiences through change and transition with deliberate delivery and timing. Tailor messages to audience needs, selecting format and frequency to support the transition.

Requirements

  • A desire to improve your communication with everyone around you.

Description

"The single biggest problem in communication is the illusion that it has taken place."

Think about that for a moment.

So it's no great surprise we often struggle to connect and communicate with others. Many times we may feel we're simply not being heard or understood - and there's a very good chance you are correct!

In this course, you'll learn rapid yet simple ways to cut through the typical busy-brain so your message can hit its mark.

You'll learn what platforms to use and when, why all words are not created equal, and when to use logic versus emotion in your messaging.

You'll discover the 3 types of personality and how messaging each of them requires an entirely different "language" to connect effectively.

What to say in your email and text messages. How to handle voicemail and telephone calls efficiently and effectively and the differences between all these platforms and live, face to face communication.

We'll discuss the 'Las Vegas' paradigm and how helping the recipient of your message is good for both of you.

We'll also cover meetings and how to make them a positive and transformative experience, not the time stealing sessions they so often are.

Finally, we'll discuss the limitations of people's attention and how it's not possible to not communicate ... and what you can do about that.

Enrol today and I guarantee you'll be communicating more effectively before you know it.

Who this course is for:

  • You want to improve your communication skills and learn new ways to save time using common business messaging platforms.

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