WELCOME TO THE COURSE
This course is about conversational commerce and it’s a basis to move forward to more sophisticated examples from real life
Conversational commerce is a term invented in 2015. It refers to the intersection of messaging apps and shopping.
Now consumers can chat with company representatives, get customer support, ask questions, read reviews, and click to purchase all from within messaging apps.
With conversational commerce, the consumer engages in this interaction with a chatbot
It’s how companies are enabling consumers to buy from them without ever leaving the messaging app they are using.
Now companies can send order confirmations in Facebook Messenger, as well as shipping and delivery notifications. and interact with buyers in real-time
In this course we will build NodeJS e-commerce app wich connects to MongoDB for product data information and sends it straight to the shopping bot based on Facebook Messenger
The e-commerce shop itself will be shown to the customers in form of webview
Facebook Messenger shopping bot in its turn will be connected to the other messenger platforms like Slack Telegram etc
For this tutorial we will use Slack as a second platform
If customer with whom we communicate in other messangers expresses desire to buy product he or she will be redirected to Facebook Messenger shopping bot to make purchases
No fully functioning web site with domain name required because customers don`t need it any more They want to buy inside their favorite messanger
Our customers will register with Facebook Twitter or Google and make payments with Stripe or Paypal
Also, as the time of distributed ledgers knocks in our doors I'm pretty sure every one of you will have a little server at home soon and maybe it's time to deploy e-commerce shop at home or in the office with help of Ngrok Link (for example) and not always rely on Heroku or Red Hat OpenShift
At the end of this course you will be able to build fully fledged e-commerce shop and chat bots to show this shop to the customers.
Join me on this journey!