This course provides a comprehensive overview of e-business, covering its key concepts, trends, scope, and the different types of e-commerce models. Students will begin by understanding the fundamental concept of e-business and the three primary trends currently reshaping the way businesses operate in the digital era. The course will explore the scope of e-business, focusing on the different e-commerce models such as Business-to-Business (B2B), Business-to-Consumer (B2C), and Consumer-to-Consumer (C2C), highlighting the differences and specific features of each.

The course will discuss the benefits of e-business, including its global reach, cost-effectiveness, and ability to operate 24/7, as well as the limitations it faces, such as physical delivery delays. Students will also examine the differences between traditional and e-business, learning how e-business offers advantages like reduced overhead costs and the ability to reach global markets. The various constituents of e-business, as well as inter- and intra-transactions among them, will be explored in detail.

Additionally, the course will cover the challenges faced by organizations entering the world of e-business, including resistance from some employees, the human resources required for setting up e-business operations, and the importance of understanding the dynamics of online business transactions. Finally, the course will discuss why awareness of e-business practices is essential in today’s digital-driven economy, and how businesses can overcome common challenges, such as product delivery, to provide better services to customers.