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Keep shoppingMicrosoft Dynamics 365 CE & Power Platform Fundamentals 2025
4 students
Microsoft Dynamics 365 CE & Power Platform Fundamentals 2025
Master the core skills of a Dynamics 365 Functional Consultant: Power Apps, Dataverse, UI customization & workflows
Created byVictor Oguche
Last updated 8/2025
English
What you'll learn
- Understand the Microsoft Business Applications ecosystem and how Dynamics 365 fits in.
- Differentiate between Dynamics 365, the Power Platform, and Dataverse.
- Identify and describe first-party apps such as Sales, Customer Service, and Marketing.
- Navigate the Power Apps Maker Portal and understand solution packaging concepts.
- Build a solid foundation in Power Platform components: Power Apps, Power Automate, Power BI, Power Virtual Agents, and AI Builder.
- Understand the role and responsibilities of a Functional Consultant in real-world projects.
- Plan a basic environment strategy for development, testing, and production.
- Recognize key solution architecture principles for scalable Dynamics 365 implementations.
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Course content
5 sections • 5 lectures • 1h 54m total length
Requirements
- No prior experience with Dynamics 365 or the Power Platform is required — this course starts from the fundamentals.
- Basic computer skills and familiarity with Microsoft 365 apps (like Outlook, Excel, or Teams) will be helpful.
- Access to a Microsoft 365 Developer Account (free sign-up instructions provided in the course) for hands-on practice.
- An interest in business processes, CRM, and digital transformation concepts.
- A modern web browser (Edge, Chrome, or Firefox) and reliable internet connection.
Description
Are you ready to start your journey as a Microsoft Dynamics 365 Functional Consultant?
This course gives you a solid foundation in Dynamics 365 Customer Engagement and the Microsoft Power Platform, covering everything you need to confidently work with real-world CRM solutions.
Through a mix of lectures, demonstrations, and hands-on practice, you’ll learn how to:
Navigate and understand the Microsoft Business Applications ecosystem.
Differentiate between Dynamics 365, Power Platform, and Dataverse.
Work with first-party apps such as Sales, Customer Service, and Marketing.
Customize forms, views, dashboards, and the user experience.
Use Power Apps, Power Automate, Power BI, and Power Virtual Agents.
Manage solutions, environments, and application lifecycle processes.
Build automation and Business Process Flows that streamline operations.
By the end of this course, you’ll have the skills, confidence, and practical knowledge to work as a junior functional consultant or power user and be fully prepared to continue toward advanced Dynamics 365 and Power Platform specializations.
What You’ll Learn
Dynamics 365 Customer Engagement fundamentals
Power Apps (Canvas, Model-driven, Portals)
Power Automate basics for workflow automation
Power BI fundamentals for reporting
Microsoft Dataverse concepts
Solution management, environments & ALM
Customizing the Dynamics 365 UI (forms, views, dashboards)
Designing automation with Workflows & Business Process Flows
Who This Course is For
Aspiring Dynamics 365 Functional Consultants
Business analysts, CRM administrators, or power users seeking to upskill
Professionals transitioning into Microsoft’s Power Platform ecosystem
Students preparing for Microsoft certification exams in Dynamics 365 Fundamentals
Who this course is for:
- Aspiring Functional Consultants who want to start a career with Microsoft Dynamics 365 and the Power Platform.
- Business Analysts looking to transition into the CRM and ERP consulting space.
- IT Professionals who want to understand Microsoft’s business applications ecosystem.
- Project Managers overseeing Dynamics 365 implementations and needing functional knowledge.
- Sales, Service, or Marketing Professionals wanting to leverage Dynamics 365 for better customer engagement.
- Students & Career Changers seeking a high-demand, globally recognized skillset.