Duty of candour; guidance

When things go wrong... honesty creates trust.
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Students will learn about the Duty of candour, required by health professionals in the NHS and private care, Updated 5 October 2020

Requirements

  • Students only require a computer with speakers, internet and time

Description

Duty of Candour, when things go wrong!

There are many times when things go wrong in health and social care.  What do we do?  Do we keep quiet and hope a mistake or error won't be discovered?  Do we take time to find another professional person or a manager to sit and talk things through?  Do we fill in honest and accurate information though it may feel really uncomfortable?

Medical mesh devices, Primidos, Sodium Valproate are three different issues that had led a public enquiry in the United Kingdom and the Baroness Cumberledge report 'First Do No Harm'.  Hundreds of thousands of people harmed.  Belittled, dismissed and treated with disdain.  The truth did come out and the truth was heard.  The truth can not be hidden, that is a given - it is a Universal Law.

This short course is not about that report or those medicines and devices, but about the duty of candour that should and must be employed when things have gone wrong.  This course uses the British Governments recently updated information to inform about the processes and actions to take in the event of things going wrong and when to implement the Duty of Candour

I am a qualified nurse, holistic therapist and alternative medical practitioner.  I am currently updating my knowledge that underpins nursing practice, though I will not be returning to practice this information for me, as a potential patient is useful.

I felt that the information I am currently reading would be useful for professionals and patients to ensure they too are up to date in their own knowledge base especially as Health and social care policy is changing and being updated with speed.

I hope this is as useful to you as it is to me.

Who this course is for:

  • Students who are interested in health and social care, students who are employed in health and social care, those who have caring duties for a loved family member will benefit from the valuable information in this course.

Course content

1 section34 lectures55m total length
  • Introduction to Duty of candour
    02:49
  • 2
    02:07
  • 2
    00:39
  • 3
    03:15
  • 3
    01:16
  • 4
    03:22
  • 4
    01:23
  • 5
    01:12
  • 5
    00:34
  • 6
    01:07
  • 6
    00:30
  • 7
    03:05
  • 7
    01:18
  • 8
    00:35
  • 8
    00:13
  • 9
    01:40
  • 9
    00:45
  • 10
    01:53
  • 10
    00:56
  • 11
    00:56
  • 11
    00:26
  • 12
    01:47
  • 12
    00:50
  • 13
    01:53
  • 13
    00:57
  • 14
    00:56
  • 14
    00:31
  • 15
    00:21
  • 15
    00:08
  • 16
    00:59
  • 16
    00:21
  • 17
    07:59
  • 17
    03:13
  • 18
    05:39

Instructor

Course creator
Deborah Casey
  • 4.2 Instructor Rating
  • 17 Reviews
  • 1,846 Students
  • 10 Courses

Deborah is a holistic therapist, course creator and instructor and retired health mental health nurse with experience of working in many care settings.  She has experienced the in-house training in the UK; an often rushed and hurried process with little time to digest the information and often no supporting manuals or materials to take home and read at leisure and support the learning experience. 

The courses she plans to create, along with those already available, are a good will gesture to all health care workers out in the wider world to help fill the gaps in their training.  Students have life time access to their chosen courses and with free updates will never need to keep repaying the cost of yearly training fees.  And of course you may be eligible for tax refund on your training fees so worthwhile checking that out too and making it all the more worthwhile taking these courses that support your employment.