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Documentation Used for Business Analysis (IIBA - ECBA)
Rating: 4.1 out of 5(68 ratings)
10,351 students

Documentation Used for Business Analysis (IIBA - ECBA)

Business Analysis Certification Program (IIBA - ECBA Certification)
Last updated 11/2025
English

What you'll learn

  • Identify the elements in a data dictionary
  • Recognise the limitations of concept modelling
  • Distinguish between definitional rules and behavioral rules
  • Recognise how to apply glossaries and rules in business analysis
  • Recognise steps in the business case creation process
  • Describe business capability analysis strengths and limitations
  • Describe the elements of use cases and scenarios
  • Describe the elements of sequence diagrams
  • Recognise considerations in employing user stories
  • Recognise the attributes of business and use cases
  • Recognise considerations for using metrics and KPIs
  • Differentiate between strengths of acceptance and evaluation criteria
  • Recognise the limitations of using nonfunctional requirements analysis
  • Recognise considerations for using metrics and criteria in business analysis

Course content

1 section28 lectures2h 33m total length
  • A day in the life of a business analyst3:24

    A day in the life of a business analyst

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview2:17

    In this course, we're going to look at types of documents you will use as a business analyst. Some of them are glossaries and business rules you'll need, others are documents you'll create that contain business cases, use cases, and user stories. The final type of documents we'll look at contain metrics and criteria you'll use for evaluating performance and establishing requirements.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview10:11

    The Business Analysis Certification Program is aligned with the (Business Analysis Body of Knowledge Guide) BABOK v3 and has a total of fourteen sections that are also presented as individual courses for your convenience.

  • Glossary and Data Dictionary10:13

    After completing this topic, you should be able to identify the elements in a data dictionary

  • Example of a Data Dictionary0:05

    Example of a Data Dictionary

  • Concept Modelling3:34

    After completing this topic, you should be able to recognise the limitations of concept modelling

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Business Rules Analysis8:00

    After completing this topic, you should be able to distinguish between definitional rules and behavioural rules

  • Exercise: Understanding Glossaries and Rules7:05

    After completing this topic, you should be able to recognise how to apply glossaries and rules in business analysis

  • Business Cases5:40

    After completing this topic, you should be able to recognize steps in the business case creation process

  • Business Capability Analysis9:08

    After completing this topic, you should be able to describe business capability analysis strengths and limitations

  • Sample Capability Map0:10

    Sample Capability Map

  • Use Cases and Scenarios7:20

    After completing this topic, you should be able to describe the elements of use cases and scenarios

  • Use Case Diagram0:05

    Use Case Diagram

  • Sequence Diagrams6:24

    After completing this topic, you should be able to describe the elements of sequence diagrams

  • Elements Sequence Diagrams0:06

    Elements Sequence Diagrams

  • User Stories4:47

    After completing this topic, you should be able to recognize considerations in employing user stories

  • Concepts, Insights and Inquiries
  • Exercise: Understanding Business and Use Cases10:07

    After completing this topic, you should be able to recognise the attributes of business and use cases

  • Metrics and Key Performance Indicators (KPIs)8:49

    After completing this topic, you should be able to recognise considerations for using metrics and KPIs

  • Acceptance and Evaluation Criteria5:47

    After completing this topic, you should be able to differentiate between strengths of acceptance and evaluation criteria

  • Acceptance and Evaluation Criteria - one/multiple solutions0:11

    Acceptance and Evaluation Criteria - one/multiple solutions

  • Nonfunctional Requirements Analysis9:23

    After completing this topic, you should be able to recognise the limitations of using nonfunctional requirements analysis

  • Exercise: Understanding Metrics and Criteria7:53

    After completing this topic, you should be able to recognise considerations for using metrics and criteria in business analysis

  • Practical Activity: Crafting a Data Dictionary
  • Documentation and Criteria Used for Business Analysis
  • Documentation Used for Business Analysis (IIBA - ECBA)
  • IIBA Certifications0:04

    IIBA Certifications

  • Documentation and Criteria Used for Business Analysis2:03

    In this course, we're going to look at types of documents you will use as a business analyst.

  • Takeaways, Practical Applications and Endorsements
  • Applied Knowledge is Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites, but general knowledge about business would facilitate learning.

Description

The Documentation and Criteria Used for Business Analysis is the 11th course of the Business Analysis Certification Program which includes a total of 14 courses. In this course, we're going to look at types of documents you will use as a business analyst.

Some of them are glossaries and business rules you'll need, others are documents you'll create that contain business cases, use cases, and user stories. The final type of documents we'll look at contain metrics and criteria you'll use for evaluating performance and establishing requirements.

By the end of this course, you’ll know exactly which artifact to use in which situation—whether you’re clarifying terminology with a glossary, validating logic with business rules, or capturing customer goals with user stories and use cases. We’ll connect each document type to real-world scenarios so you can see how they streamline stakeholder conversations, reduce rework, and keep projects on track. You’ll also get practical tips for versioning, traceability, and ensuring each document ties directly to business objectives and measurable outcomes.

You’ll practice these skills through hands-on exercises, mini case studies, and peer-style review prompts that mirror the kinds of feedback loops used on real projects. Downloadable templates, checklists, and examples are included to help you start fast and stay consistent. Whether you’re preparing for IIBA® certifications or sharpening your day-to-day toolkit, you’ll walk away with a repeatable documentation approach that scales from small enhancements to enterprise initiatives.

Glossaries and Rules

1. Glossary and Data Dictionary
2. Concept Modeling
3. Business Rules Analysis
4. Exercise: Understanding Glossaries and Rules

Business and Use Cases

1. Business Cases
2. Business Capability Analysis
3. Use Cases and Scenarios
4. Sequence Diagrams
5. User Stories
6. Exercise: Understanding Business and Use Cases

Metrics and Criteria

1. Metrics and Key Performance Indicators (KPIs)
2. Acceptance and Evaluation Criteria
3. Nonfunctional Requirements Analysis
4. Exercise: Understanding Metrics and Criteria

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.