
A day in the life of a business analyst
In this course, we're going to look at types of documents you will use as a business analyst. Some of them are glossaries and business rules you'll need, others are documents you'll create that contain business cases, use cases, and user stories. The final type of documents we'll look at contain metrics and criteria you'll use for evaluating performance and establishing requirements.
Effective Learning
FAQs
The Business Analysis Certification Program is aligned with the (Business Analysis Body of Knowledge Guide) BABOK v3 and has a total of fourteen sections that are also presented as individual courses for your convenience.
After completing this topic, you should be able to identify the elements in a data dictionary
Example of a Data Dictionary
After completing this topic, you should be able to recognise the limitations of concept modelling
The Science of Better Learning
After completing this topic, you should be able to distinguish between definitional rules and behavioural rules
After completing this topic, you should be able to recognise how to apply glossaries and rules in business analysis
After completing this topic, you should be able to recognize steps in the business case creation process
After completing this topic, you should be able to describe business capability analysis strengths and limitations
Sample Capability Map
After completing this topic, you should be able to describe the elements of use cases and scenarios
Use Case Diagram
After completing this topic, you should be able to describe the elements of sequence diagrams
Elements Sequence Diagrams
After completing this topic, you should be able to recognize considerations in employing user stories
After completing this topic, you should be able to recognise the attributes of business and use cases
After completing this topic, you should be able to recognise considerations for using metrics and KPIs
After completing this topic, you should be able to differentiate between strengths of acceptance and evaluation criteria
Acceptance and Evaluation Criteria - one/multiple solutions
After completing this topic, you should be able to recognise the limitations of using nonfunctional requirements analysis
After completing this topic, you should be able to recognise considerations for using metrics and criteria in business analysis
IIBA Certifications
In this course, we're going to look at types of documents you will use as a business analyst.
You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.
The Documentation and Criteria Used for Business Analysis is the 11th course of the Business Analysis Certification Program which includes a total of 14 courses. In this course, we're going to look at types of documents you will use as a business analyst.
Some of them are glossaries and business rules you'll need, others are documents you'll create that contain business cases, use cases, and user stories. The final type of documents we'll look at contain metrics and criteria you'll use for evaluating performance and establishing requirements.
By the end of this course, you’ll know exactly which artifact to use in which situation—whether you’re clarifying terminology with a glossary, validating logic with business rules, or capturing customer goals with user stories and use cases. We’ll connect each document type to real-world scenarios so you can see how they streamline stakeholder conversations, reduce rework, and keep projects on track. You’ll also get practical tips for versioning, traceability, and ensuring each document ties directly to business objectives and measurable outcomes.
You’ll practice these skills through hands-on exercises, mini case studies, and peer-style review prompts that mirror the kinds of feedback loops used on real projects. Downloadable templates, checklists, and examples are included to help you start fast and stay consistent. Whether you’re preparing for IIBA® certifications or sharpening your day-to-day toolkit, you’ll walk away with a repeatable documentation approach that scales from small enhancements to enterprise initiatives.
Glossaries and Rules
1. Glossary and Data Dictionary
2. Concept Modeling
3. Business Rules Analysis
4. Exercise: Understanding Glossaries and Rules
Business and Use Cases
1. Business Cases
2. Business Capability Analysis
3. Use Cases and Scenarios
4. Sequence Diagrams
5. User Stories
6. Exercise: Understanding Business and Use Cases
Metrics and Criteria
1. Metrics and Key Performance Indicators (KPIs)
2. Acceptance and Evaluation Criteria
3. Nonfunctional Requirements Analysis
4. Exercise: Understanding Metrics and Criteria
You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.
That’s it! Now go ahead and push that “Take this course” button and see you on the inside!