
This first lecture provides an introduction to handling disciplinary matters in the workplace.
This lecture explains the purpose of informal resolution and sets out situations in which it may be appropriate for addressing minor disciplinary issues.
This lecture looks at how to take a constructive, solution-focused approach to informal disciplinary conversations.
This lecture looks at the importance of following up with the employee concerned after the initial conversation to ensure that the agreed action has been taken and to monitor progress.
This lecture looks at the purpose of undertaking a disciplinary investigation and the role the investigation and report play in the subsequent formal disciplinary process.
This lecture sets out the key steps in gathering evidence relevant to the alleged misconduct and interviewing witnesses to relevant events.
This lecture sets out key considerations for investigators when compiling an investigation report.
This lecture looks at how to prepare for a formal disciplinary meeting, including reading the investigation report and familiarising oneself with the organisation's relevant disciplinary and other policies.
This lecture examines how to open a formal disciplinary hearing and key steps that the chair of such a meeting must follow.
This lecture looks at how to set out the allegations, invite input from the employee concerned and manage potential issues that may arise in the meeting.
This lecture looks at how to close a formal disciplinary meeting and sets out key actions and next steps for the chair of the meeting.
Disciplining employees can be a daunting prospect for managers, but doing so fairly and objectively is crucial for making sure that your employees meet the standards you require.
Organisations can face a wide range of disciplinary issues, from relatively minor problems like poor timekeeping and excessive chatting to more serious problems such as bullying and harassment, theft, fraud or the misuse of company equipment. If left unaddressed, even minor issues can have a profound impact on productivity, morale and working relationships - so it’s essential to address them as quickly and effectively as possible.
Informal disciplinary conversations aren’t part of an organisation’s formal disciplinary procedure - but they can be a very effective way of tackling issues at an early stage before they become more serious, with a focus on helping the employee to improve rather than imposing sanctions. This course looks at:
Some more serious disciplinary matters may require investigation, and this will require the appointment of an investigator whose role it is to gather evidence, interview witnesses to the alleged misconduct and determine whether or not there is a case to answer. If the investigator decides that this is the case, there will need to be a formal disciplinary meeting at which the employee is present and the investigator's report into the misconduct will be presented. As chair of a formal meeting, you’ll need to ensure that you follow the correct procedure and deal with the allegations fairly and consistently. This course looks at: