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Personality: Influencing with DISC Behavioral Styles at Work
Bestseller
Role Play
Rating: 4.6 out of 5(3,348 ratings)
13,047 students

Personality: Influencing with DISC Behavioral Styles at Work

Mastering DISC Behavioral Styles | Exploring Personality at Work | Improving Communication | Maximising Team Performance
Created byRobin Hills
Last updated 11/2025
English

What you'll learn

  • Identify the four behavioural styles of DISC - Dominance, Influence, Steadiness and Compliance.
  • Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each.
  • Explore behavioural styles with a focus on your style and how to work with others with different styles.
  • Determine how the different DISC styles are likely to react to situations.
  • Interpret how the DISC styles react under pressure and when stressed.
  • Consider ways to determine DISC styles in a variety if situations meeting someone in person or virtually.

Course content

6 sections45 lectures2h 0m total length
  • Introduction to the Course - Understanding Behavioural Styles at Work2:03

    A short video to introduce this course on understanding behaviour based upon the DISC behavioural styles.

  • Being Emotionally Intelligent about This Course on Udemy4:09

    This video is critical to watch as it provides valuable insights to help you get the most from this course on the Udemy platform.  It also helps address any potential criticisms and negative reactions through the application of emotional intelligence.

  • Activity Booklet: Reflecting about this Personality Course0:56

    Before we start the course, here is a practical activity that encourages you to think about why you are taking the course and what you want to get from it.

  • Understanding DISC Behavioural Styles at Work Learning Outcomes2:52

    This lesson looks at the learning outcomes covered on this course on behavioural styles based around DISC.

  • Why It's Important To Understand About Behavioural Styles3:56

    What are behavioural styles?  This lesson looks at what behavioural styles are and why an understanding of them will help you with your interactions with other people.

  • The Challenges of Self-Awareness and Emotional Intelligence4:10

    Becoming more self-aware and getting insights into their personality can be very challenging for some people. Often they react by getting defensive, apportioning blame and criticising others. This video explores some of the challenges when working with others resistant to developing their self-awareness and their emotional intelligence.

  • William Moulton Marston's Model of the Behavioural Expression of Emotions2:12

    American psychologist and writer William Moulton Marston, in his 1928 book Emotions of Normal People introduced the prototype of the DISC profiling technique: a pair of axes producing a set of four interconnected factors. Marston originally called these four factors Dominance, Inducement, Submission and Compliance, though 'Inducement' and 'Submission' now carry the more meaningful modernised names of Influence and Steadiness.

    It was during the 1940's that Marston's profiling technique came to prominence, when it was adopted by the U.S. military to help in recruitment during the Second World War. Over the following decades its simplicity and flexibility meant that it became more and more widely used across the world as a way of understanding behaviour.  It is particularly useful in team settings.

  • Activity Booklet: Assessing your Behavioural Style0:10

    Before you continue with any more of this course, please complete this short questionnaire.  It is designed to give you some insights around your preferred DISC behavioural style. 

Requirements

  • You will be a member of a team made up of a range of people.
  • You will be a leader or a manager responsible for a number of projects involving people.
  • An interest in how interactions with other people work and how to build them more effectively.
  • You will have a willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.

Description

DISC is a model of human behaviour that helps you to understand why people do what they do.

The dimensions of Dominance, Influence, Steadiness and Compliance make up the model giving insights into a person's personality intelligence and their intrinsic motivation.  These dimensions interact with other personality factors to describe human behaviour.

This online course has been created to help you apply DISC behavioural principles to working in situations that involve influencing and selling or as part of a team.   

By understanding your inherent behavioural style and then learning how to determine and appropriately react to the buying styles of your team members, customers and clients, you will be better able to communicatemotivate, convince and ultimately influence more buying decisions. It will help you to develop more engaging relationships.   

Everybody has their own style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.   

Being able to identify the behavioural style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each behavioural style will be explored along with techniques to enhance and improve your interactions leading to better communication.   

The course is designed to give you a deep understanding of behavioural styles and goes into detail about   

  • The four behavioural styles of DISC   

  • Each style's strengths and liabilities   

  • Do's and don'ts when interacting with High Dominance   

  • Do's and don'ts when interacting with High Influence   

  • Do's and don'ts when interacting with High Steadiness   

  • Do's and don'ts when interacting with High Compliance   

  • How to assess a person's nonverbal communication   

  • Gaining a greater sensitivity to others around you   

This online course will give you some insights BUT developing your influencing skills will take you time and a lot of effort, and even then, you are not going to get it right all the time!!     

This course will, also, be of interest to you if you have completed a DISC Behavioural assessment in the past and would like a refresher.  You may have discovered your Behavioural Style through a work-based training programme, by completing a questionnaire or through general interest.  Your Behavioural Style is a blend of all four styles, but one is usually dominant.  It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.

This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance.  It will give you an understanding of the relevance of Behavioural Styles and how they can be put to work. 

Provided within the course is a questionnaire, which gives you a good indication of your dominant style(s).  This is not a commercially available psychometric. By completing this practical activity, you will gain an understanding of your DISC style to build your self-awareness of your behaviour that will compliment your learning. 

A full commercially available DISC psychometric assessment is offered at a discounted price to learners taking the course.

By completing this course, you will be able to

  • Identify the four behavioural styles of DISC - Dominance, Influence, Steadiness and Compliance

  • Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each

  • Explore behavioural styles with a focus on your style and how to work with others with different styles

  • Determine how the different DISC styles are likely to react to situations

  • Interpret how the DISC styles react under pressure and when stressed

  • Consider ways to determine DISC styles in a variety if situations meeting someone in person or virtually

The course also contains loads of material for you to download and use to with your interactions with others to help with your learning.


The course is featured in the Udemy for Business catalogue.  A few people are instructed to take the course under duress by their organisation.  The course has recently been given 1 and 2 star ratings from a number of learners without comments for some reason.  I am not sure why this is.  I have thanked each person and asked for some feedback that will help me to improve the course and offers of help in understanding the material.  I have had no response and so I am unable to address any potential issues within the course that I am unaware of. 

Interestingly, understanding the DISC preferences can explain why people leave low ratings without comments.  This behaviour is discussed within the course.


The course is being continually refined and updated to ensure it remains current and relevant. 


All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are high definition recorded in 1080p.

All videos have grammatically correct English captions.

Latest update - November 2025

Who this course is for:

  • Anyone who wants to understand themselves better through self-awareness.
  • Anyone interested in finding out about behavioural styles and the best way to communicate with each style.
  • Anyone who has responsibilities for influencing the way people make decisions.
  • Anyone wanting to understand how others behave and how to best interact with them.