Digital Transformation In Banking - Masterclass

In the first lecture in this foundational part of the course, I'll explain the importance of digital transformation in banking and why it matters.

In this lecture you'll understand what digital transformations are, and how they are different to transformations.

Let's explore the difference between digital transformation and innovation.

In this lecture we'll explore disruption and how digital transformation creates future viability for organizations.

In this lecture we explore the importance of value - which encompasses customer and employees, in a digital transformation.

In this lecture I'll take you through how digital transformation success is achieved.

In this lecture I'll take you through the common reasons why digital transformations fail.

It's a common question - is digital transformation any different in banking compared to other industries? It is and I'll explain why in this lecture.

In this lecture we'll explore the drivers behind resistance to change and a strategy to deal with this in digital transformation.

In this lecture you'll understand at a high level, the digital transformation framework.

In this lecture we'll explore the key differences in the two types of strategies you need to create in a digital transformation - the delivery strategy and the execution strategy.

Business models are a focus point in digital transformation. In this lecture we'll explore more on business models, what they are made up of and why they are important in digital transformation.

So you understand what business models are. Now let's explore the typical business models you'll find in banking.

In this lecture you'll learn about the role of a delivery strategy in digital transformation, and develop a high level understanding of what is normally captured into this type of strategy.

In this lecture you'll learn about the role of a vision in digital transformation, why 'Vision Statements' are important and the secret way that digital transformation leaders reinforce their vision. We also go through the process of creating a vision statement.

In this lecture we'll explore the role and work of an innovation hub in digital transformation.

Time to hear from: Alexandre Janssen where he talks about who people are at the heart of innovation. While this is an optional lecture, I do encourage you to invest the time in learning about the role of people in innovation.

In this lecture we'll explore the purpose of the execution strategy, and why it's mandatory, and how it's different to a delivery strategy.

In this lecture we explore another key enabler for digital transformation: Culture.

In this lecture, we continue our exploration of that vital topic for digital transformation: Culture.

Time to hear from Amy Edmonson where she talks about psychological safety and shares 3 simple things people can do to foster psychological safety. This is a good lecture to watch, as the assignment that follows requires you to have watched this lecture.

In this lecture we'll explore the vital role that Agile Ways Of Working (AWOW) plays in digital transformation.

In this lecture, we'll continue our exploration of Agile Ways Of Working (AWOW).

In this lecture we'll explore digital transformation hubs (or DX Hubs for short).

In this lecture we explore the importance of measuring performance in digital transformation and the range of measures that should be considered based on best practice.

In this lecture we'll explore the DX Circle, the engine room of digital transformation.

In this lecture we'll explore decision, and important role the DX Leadership Group have in guiding a digital transformation through the DX Circle and the Delivery Strategy.

In this lecture we'll explore the concept of design thinking, why good design matters and understand the value that can be generated through design thinking.

In this lecture I'll take you through the 5 phases of design thinking, who can use design thinking and why design thinking is considered to be a value multiplier.

In this lecture you'll learn about BBVA's journey with design thinking.

In this lecture we'll explore architecture (of the technology kind).

In this lecture we'll explore the conceptual components that are common in technology used in digital transformation in banking.

In this lecture I'll introduce you to data & analytics, the value it adds to digital transformation, and a high level view of the architecture.

In this lecture I'll take you through mobile technology, explain the fundamentals of the technology, and a high level view of the architecture.

In this lecture I'll take you through cloud computing, explore the different categories and types of cloud that now exist, as well as a high level view of the architecture.

In this lecture I'll help you understand more about artificial intelligence (AI), some  of the types of AI that are creating real excitement in digital transformation and a high level view of the architecture behind AI.

In this lecture, you'll learn about DBS's Digital Transformation, and the key techniques and lessons learned in turning this bank around from one of Singapore's underperforming banks into a case study of digital transformation in Asia.

In this lecture, you'll learn about JP Morgan's Digital Transformation, and their innovative use of a wide variety of digital technologies to unlocking tremendous customer value.

A wrap up of the course.