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IT & SoftwareOther IT & SoftwareTechnical Writing

Developing Online Help Using Adobe RoboHelp 2019

Learn how to use Adobe RoboHelp 2019 to create effective online help and support users of your software or web app.
Rating: 4.2 out of 54.2 (55 ratings)
197 students
Created by Eric Butow
Last updated 8/2020
English
English [Auto]

What you'll learn

  • Create a new online help project in Adobe RoboHelp 2019.
  • Format your online help project topics.
  • Add links between topics and to other sources such as a website.
  • Build and format tables within a topic.
  • Insert graphics and multimedia objects in a topic.
  • Add variables and tags in a topic.
  • Add a table of contents, index, and glossary to your online help project.
  • Use the tools and techniques in this course to create online help systems for users in a variety of formats.

Requirements

  • RoboHelp 2019, either standalone or as part of Adobe Technical Communication Suite (2019 Edition), is required.
  • Experience using Windows 7, 8, or 10.
  • Some background study on HTML5 is highly recommended.
  • Some background study on technical writing is preferred.

Description

In this course, you'll learn how to create complete online help systems using Adobe RoboHelp 2019, the leading online help creation application available today. Eric Butow is your instructor.

RoboHelp allows you to create and integrate online help into your software or web app so your users can find answers to questions about your app quickly and easily.

This 5-hour course for beginner and intermediate level users is divided into 13 sections. Each section progressively shows you how to create your own online help project. Each lecture contains a video demonstration that shows you how to perform the lecture task in the RoboHelp window.

Topics covered in the course include:

  • Learn about the menu bars, toolbars, and windows within the RoboHelp app window

  • Create a project, add project topics, and format topic text

  • Design your topics with styles and links

  • Go further by creating tables, and inserting graphic and multimedia files

  • Understand how to create user variables, add condition tags, and include personalized content

  • Make it easy for your users to find information by learning how to add a table of contents, index, glossary, and see also keywords to your project

  • Generate your project in a variety of different formats so your users can view your online help on any device from smartphones to computers…and even in a printed manual

At the end of most sections, you'll be able to create various parts of your help project in an exercise that tests how much you learned in that section.

When you finish this course, you'll have all the knowledge you need to create online help systems for your users that are truly helpful.

Who this course is for:

  • This course is for beginners and intermediate users who want to create online help systems using Adobe RoboHelp 2019.
  • This course is not for someone who doesn't plan to use Adobe RoboHelp 2019 to create online help systems.
  • This course is not for someone who wants to learn about Adobe Technical Communication Suite (2019 Edition) or how to use other TCS apps with RoboHelp.

Instructor

Eric Butow
RoboHelp Instructor
Eric Butow
  • 3.9 Instructor Rating
  • 94 Reviews
  • 404 Students
  • 2 Courses

Eric Butow is the owner of Butow Communications Group (BCG), a Web design, online marketing, and technical writing firm in Jackson, California. Eric has written 34 technical books, and has also developed online courses for Ed2Go, Virtual Training Company, California State University, Sacramento, and Udemy. He's used RoboHelp since 1996.

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