Developing Assertiveness in the Right Way
3.7 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,789 students enrolled

Developing Assertiveness in the Right Way

Learn to Think and Act Assertively to Obtain Better Outcomes
3.7 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,789 students enrolled
Created by ZandaX Training
Last updated 10/2019
English
English [Auto-generated]
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 1.5 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • By the end of this workshop, delegates will:
  • Understand the four types of behavior and how to get positive outcomes from using the right type of behavior
  • Know how to recognize bad behavior in others, and how to deal with it
  • Know a lot more about their own current behavior after a thorough self analysis is explained
  • Be more confident after learning how to deal with negative thoughts
  • Know the three step process on how to act assertively
  • Know nine proven assertive techniques that they can try
  • Be abel to put assertiveness into action by negotiating properly, saying no, and being able to ask for help
Requirements
  • All that is required is a link to the internet to be able to do the course
Description

MODULE 1: Good and Bad Behavior Types

This module contains:

  • How to Change Your Life

  • Assertive Behavior

  • The Benefits of Assertiveness

  • Passive behavior

  • Aggressive Behavior

  • Passive-Aggressive Behavior

MODULE 2: Recognizing and Dealing with Bad Behavior

This module contains:

  • Recognizing and Dealing with Passive Behavior

  • Recognizing and Dealing with Aggressive Behavior

  • The LEEP Model for Handling Aggression

  • Recognizing and Dealing with Passive-Aggressive Behavior

MODULE 3: Assertiveness and You - An Honest Look at Yourself

This module contains:

  • Self Reflection

  • How Others Perceive You

  • Faulty Assumptions

  • How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

This module contains:

  • Your Inner Voice: What Does it Say?

  • Reprogramming Your Inner Voice

  • The Power of Positive Thought

  • Success Generates Success

MODULE 5: Assertive Body Language

This module contains:

  • Demonstrating Assertive Body Language

  • Body Language as Part of Communication

  • Making Sense of Body Language

  • The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

This module contains:

  • Finding the Right Words

  • Guidelines for Assertive Language

  • The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

This module contains:

  • "What Would You Do in My Shoes?"

  • Reflecting/Playback

  • Fogging

  • Broken Record

  • Positive and Negative Enquiry

  • Asking for More Time

  • Explaining the Consequences

  • Self-Disclosure

  • The Power of Silence

  • "What If"

  • "What do You Think?"

MODULE 8: Putting Assertiveness into Action

This module contains:

  • Assertive Negotiating

  • Win-Win Outcomes

  • Saying "No" Nicely

  • Making Requests Assertively

  • Putting Assertiveness Into Action

Who this course is for:
  • Assertiveness courses benefit people who need to develop their self confidence, who need to find ways of dealing with people who may take them for granted – or worse. And that's true. If your self esteem needs a lift, this course will do just that for you. But it also teaches a great way of thinking – of balancing everyone's needs – which we all need. So if you are too passive, you'll learn how to stand up for yourself without confrontation – and if you're aggressive, then you'll see how you need to change so that everyone (yes, even yourself) sees the benefits. We don't exaggerate when we say you will get fresh insights into human behaviour that will change how you relate to other people. This assertiveness skills training course, like all our courses, has been developed over many years of classroom delivery. Content has been thoroughly researched and is constantly updated so it's always leading edge. It's delivered by professional presenters and is full of practical knowledge and solutions. Still wondering whether to do the course? Just think about this: how much would your life benefit if you had better assertiveness skills?
Course content
Expand all 45 lectures 01:40:35
+ Assertiveness Introduction
7 lectures 13:51

This workbook includes a summary of the content of the course, with space to make your own notes.

It also provides your Personal Action Plan, in which you can plan and track how you implement what you are learning from the course.

Preview 01:52
Understanding Different Behavior Types
00:33
Passive Behavior
02:21
Passive Aggressive Behavior
02:11
Assertive Behavior
02:26
All a Mix
01:33
+ Recognizing and Dealing with Bad Behavior
5 lectures 13:09
Recognizing and Dealing with Passive Behavior
03:07
Recognizing and Dealing with Aggressive Behavior
02:33
The LEEP Model
01:53
Recognizing and Dealing with Passive Aggressive Behavior
03:50
+ An Honest Look at Yourself
4 lectures 13:36
An Honest Look at Yourself
01:33
Self Reflection - How Others Perceive You
04:16
How Being More Assertive Will Help You
04:32
+ Your Inner Voice
5 lectures 13:09
Your Inner Voice
02:14
Your Inner Voice What Does it Say?
03:01
Reprogramming
04:08
Power of Positive thought
02:08
Success Generates Success
01:38
+ Assertive Body Language
5 lectures 10:20
Assertive Body Language
01:51
Making Sense of Body Language
01:22
Nature of Assertive Body Language
03:23
Demonstrating Assertive Body Language
02:37
+ Proven Assertive Techniques
11 lectures 13:35
Proven Assertiveness Techniques
00:57
The Playback Technique
01:13
Fogging
01:27
Broken Record
01:40
Positive and Negative Enquiry
02:08
Asking for More Time
01:09
Explaining the Consequences
01:20
Self Disclosure
01:26
The Power of Silence
00:38
What if?
00:27
What do you think?
01:10
+ Putting Assertiveness into Action
5 lectures 11:05
Assertive Negotiating
01:35
Win-Win Outcomes
04:21
Saying 'No' Nicely
02:11
Making Requests
02:16
Putting it Into Action
00:42