Developing a Service Model

Is your organization lagging behind because of poor customer service?  Do you see a drop in number of customers/visitors because of poor customer service?  Then this course is a MUST-READ for you. This course teaches you how an organization should focus on developing a STRONG SERVICE MODEL.

Who Should Enrol in this course?

Anyone who is interested in developing their Service Skills, Students, Graduates, Freshers and Working Professionals can join this course and develop this skill.

Why Should You Enrol in this course?

This course helps you in pulling more customers because of good quality service available in your organization. It teaches you how to continuously monitor performance and improve on your own set service standards. One can also aim at innovating new services, ideas and service concepts to please customers.

What you will learn from this course?

You will learn the following from this course:-

• Explain Components of a Service Concept

• Describe Environment Analysis for Developing Service Model

• Explain Service Design and Delivery Concept

• Explain Aspects to Develop New Services

• Explain Steps of Service Design Process

• Explain What is meant by Service Blueprinting

• Explain Steps for Developing Service Model

• Explain Elements of a Service Marketing Mix

• Explain Relevance of Brand Positioning for Consumers

• Explain How to Measure Brand Equity of a Service

• Describe the Planning and Branding of Services

• Explain Components of Service Marketing Communication

• Describe the Role of Intermediaries

• Explain Pricing Strategy for Services

• List the Tips for Effective Service Model Planning & Delivery

How is this course structured?

This is a comprehensive course which teaches you all the basic and advanced concepts of how to develop a service model.

The entire course is divided into 15+ modules all in video formats. The course begins with an interesting introduction part which emphasizes the need to learn this skill and covers all the basic points. As the course progress various important and advanced concepts are also covered.

Real life examples and case studies are used to explain the advanced concepts and to make the course interesting.  One Real Life Example teaches you on the importance of new services introduced in the service industry.  Another Real Life Example explains how to understand Service Blueprint.  The entire course is explained using simple English. Images/Icons and infographics are used to add value to the content and make the course interesting.

What are the prerequisites for joining this course?

No prior experience or qualification is required for enrolling in this course. You need uninterrupted internet connection to watch the videos and basic understanding of English.

How you will get benefitted from this course?

After learning this course, you will become a Master in this skill. This course gives an good insight of action plans for developing a strong service model.   One can also learn how to price the service models after learning this course. The course ends by giving Tips for Effective Service Model Planning & Delivery.

ENROL SOON AND LEARN HOW TO CREATE A GOOD SERVICE MODEL AND GRAB CUSTOMERS!