Develop Effective Team Leaders

An Overview of Coaching, Mentoring and Conflict Management
Rating: 4.2 out of 5 (1,157 ratings)
9,193 students
Develop Effective Team Leaders
Rating: 4.2 out of 5 (1,157 ratings)
9,193 students
Identify team leaders' skill requirements
Facilitate the learning opportunities of team leaders to enhance performance
Coach team leaders to help them develop skills and gain confidence

Requirements

  • You should be able to work with competitive knowledge of the business, industry and sector in which the organisation operates
  • You should be able to work with individuals to identify and address skill development needs
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) level 6
  • Be able to read and write English at a proficiency level equivalent to the ES WSQ WPL level 6
  • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 6
Description

This course imparts the ability to build effective team leaders. It also includes a section on implementing coaching and mentoring strategies and processes and evaluating the impact of coaching on the employee and the organisation. You will also learn methods to communicate effectively in the workplace by gaining an understanding of the causes of conflicts that arise. The course covers brings you through the different signs and stages of conflict and the section closes with a brief but succinct coverage of the different strategies you can use to resolve conflict.  You will also learn about the barriers to effective communication.  

Who this course is for:
  • HR Professionals
  • Managers
  • Supervisors
  • Team leaders
Course content
6 sections • 19 lectures • 2h 0m total length
  • Welcome!
    00:54
  • Teams and Conflict Management
    01:17
  • Conflict Management - Introduction
    01:51
  • Signs and Stages of Conflict Explained
    06:37
  • Signs and Stages of Conflict - A Simple Illustration & Review
    05:26
  • Conflict Resolution Strategies
    01:59
  • Engaging the Experts - Conflict Management
    03:37
  • Barriers to Communication - Introduction
    03:13
  • Barriers to Communication - Internal Barriers
    04:47
  • Barriers to Communication - External Barriers
    06:10
  • Barriers to Communication - Socio-Cultural Barriers
    06:39
  • Engaging the Experts - Barriers to Communication at Organisational Level
    09:02
  • Engaging the Experts - Barriers to Communication at Group Level
    16:19
  • Engaging the Experts - Barriers to Communication at Individual Level
    08:17
  • e-Quiz 1
    7 questions
  • Coaching and Mentoring Explained
    05:25
  • Coaching and Mentoring - Key Skills
    03:28
  • Engaging the Experts - Coaching and Mentoring Part 1
    13:59
  • Engaging the Experts - Coaching and Mentoring Part 2
    19:45
  • Coaching - Evaluation
    01:17
  • e-Quiz 2
    8 questions

Instructors
Building Connections, Bridging Perspectives
Organisational Development Concepts Pte Ltd
  • 4.3 Instructor Rating
  • 6,397 Reviews
  • 27,171 Students
  • 7 Courses

Organisational Development Concepts (ODC) is a Singapore-based management training company providing customised management, leadership and corporate alignment programmes. ODC also provides consultancy services in areas of OD, talent management and change management. 

Our core competences lies in our consultants' areas of expertise and experiences in training delivery and in our internal capability to develop localised content for our global clients. 

We make learning easy
Dioworks Group
  • 4.3 Instructor Rating
  • 7,920 Reviews
  • 37,409 Students
  • 32 Courses

Dioworks is an e-learning design company focused on using technology as enablers to make learning easy, engaging and effective. Premised on innovative designs, pedagogy and solid research, we provide quality learning experiences for learners globally. Dioworks offers bespoke solutions for organisations to integrate learning, training and assessment of work-based competencies via blended learning strategies. Specifically, we combine the strengths of Classroom-Facilitated Learning, Massive Open Online Courses (MOOCs) in partnership with UDEMY Inc, and our "Kinetic Coach" automated response training solution to achieve learning outcomes.

AH
  • 4.2 Instructor Rating
  • 1,157 Reviews
  • 9,193 Students
  • 1 Course
LK
  • 4.3 Instructor Rating
  • 6,397 Reviews
  • 27,171 Students
  • 7 Courses

Organisational Development Concepts Private Ltd is a regional corporate focusing on leadership development and management skills training. We are also an approved training organisation for WSQ Leadership and People Management certifications. I am responsible for administration of LPM programs for Organisational Development Concepts Pte Ltd including the creation of coupons and keeping track of participants e-learning progress

Training & Consultancy
Rosalind Tai
  • 4.3 Instructor Rating
  • 6,397 Reviews
  • 27,171 Students
  • 7 Courses

Organisational Development Concepts (ODC) is a Singapore-based management training company providing customised management, leadership and corporate alignment programmes. ODC also provides consultancy services in areas of OD, talent management and change management.

Our core competences lies in our consultants' areas of expertise and experiences in training delivery and in our internal capability to develop localised content for our global clients.