Desktop IT Support Level 1 & 2 in real life (Troubleshooting
What you'll learn
- Backup Data from Dead Computer
- The security database on the server does not have a computer ( most common issue )
- Bitlocker issue how to suspend and get the Bitlocker Code
- Changing Tape Library Server Storage
- Change hard disk for the Server
- Rest Password
- Restore User Profile
- Cannot join the domain
- Replace the hard disk or backup from dead laptop
- Connect Cisco Switch Or Router via Console Cable
- Replace RAM or Increase
- Monitor issues
- Docking Station issues
- No Requirements at all , we start from Zero
This course in 2022 will teach you how to become a Desktop Engineer. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution.
Windows 10 & Windows Server used in this course
Windows client ( windows 10 )
Windows Server ( 2016 )
Windows Server Version available till today :
Windows Server 2003
Windows Server 2008
Windows Server 2012
Windows Server 2016
Windows Server 2019
Windows Client Version available till today :
Other name for IT Support
System Administration ( Level 1 )
System Administration ( Level 1 & 2 ) Desktop Support
Duties and responsibilities of the job ( for some company )
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members.
Install and configure software and hardware.
Manage network servers and technology tools.
Set up accounts and workstations.
Troubleshoot issues and outages.
Ensure security through access controls, backups and firewalls.
Monitor performance and maintain systems according to requirements.
Hope you will enjoy the course
Who this course is for:
- Anyone interested to learn IT
- IT Support
- Engineer Support
- Remote Desktop
- Help Desk Support
- Desktop Support
- System Administration
Tareq is an IT Professional with over 12 years of experience.
Tareq constantly pushes himself to increase the depth of his knowledge in the field of Information Technology and expand his skill-set, whether on the job or at home. Tareq gratefully notes that he “had the blessing of working alongside highly motivated and talented professionals” who continually inspired and pushed him to take challenges head-on, and to make EVERYTHING you can out of opportunities that arise while on the job. His motto is "Any job is what you make of it. You write your own resume and paycheck by your drive to succeed."
Tareq goal on Udemy is to help YOU get an IT job by providing you a IT skill-set.