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Employee Experience: Design and Improve Workplace Culture
Role Play
Rating: 4.2 out of 5(130 ratings)
587 students

What you'll learn

  • Why is Employee Experience so Important?
  • Employee Journey Mapping
  • Essentials of Defining and Enhancing Employee Experience
  • Managing the Onboarding stage of employees
  • Managing the Learning, Work and Career Environment of employees
  • Organisation Culture, Work Culture, Technological Culture and benifits
  • Managing the Technological Environment of the Employee
  • Managing the Leadership and Recognition Environment of employees
  • Managing Retirement Anxieties
  • Developing Persona in context of Employee Experience
  • Drafting and Creating a compelling Employee Value preposition (EVP)
  • The Importance of Diversity, Equality and Inclusiveness in Employee exprience

Course content

4 sections • 29 lectures • 4h 36m total length

  • Welcome Note0:35

    Welcome learners to this course on designing the employee experience within global corporate strategy, and adjust the video speed as needed while sharing your suggestions for global students.

  • Promo5:56

    This lecture contrasts a bad work environment with an excellent one to show how the employee experience drives meaningful work, respect, equality, and diversity across the organization.

  • Preview5:23

    Explore a four-section course on employee experience, from journey mapping and onboarding to retirement, across culture, technology, and environment, with covid-19 impacts and ten leadership commandments.

  • What do we mean when we say Employee Experience ?8:51

    Understand how the employee experience arises from recruitment through onboarding to exit, anchored in culture, technology, and the physical environment, and how these OTP factors drive engagement and retention.

  • Employee Experience: A Paradigm Shift post Covid 194:01

    Examine how the organization culture, technology, and physical environment—OTP—shifted after covid-19. Compare pre- and post-2019 work models, and learn strategies to deliver an awesome employee experience.

  • Why is Employee Experience so Important?5:39

    Explore why employee experience matters by tracing the shift from traditional economy based on loyalty to labor-based and skill-based economy, and how job satisfaction and an awesome experience drive retention.

  • Employee Journey Mapping3:37

    Explore employee journey mapping from onboarding to retirement, and learn how physical, learning, work, cultural, technological, leadership, and retirement anxiety environments overlap to shape a pleasant experience at every touchpoint.

  • The Organisation Environment: The Onboarding Stage10:26

    Develop a comprehensive onboarding plan that guides new hires from arrival to integration, including travel, accommodation, welcome kit, orientation, social and departmental introductions, training, feedback, and a positive first impression.

  • You as a student matter the most2:19
  • Managing the Physical Environment of the Employee6:24
  • Managing the Learning, Work and Career Environment of employees19:35

    Learn how hr balances learning, work, and career growth by sharing time and expenses between employer and employee. Discover learn-while-you-work strategies that integrate learning with performance to advance careers.

  • Managing the Technological Environment of the Employee13:57

    Navigate the technological environment as a joint HR-employee responsibility, balancing automation and cybersecurity while embracing learning, remote work, and human touch to sustain creativity and collaboration.

  • Managing the Cultural Environment14:35

    Manage the cultural environment by aligning organization culture with diverse employee backgrounds, balancing inclusivity with organizational interests, and harmonizing rituals, dress, and celebrations across the workforce.

  • Managing the Leadership and Recognition Environment. Part 117:46

    Assess how organizational leadership influences employees and the aspiration to lead. Learn how leaders decide, organize resources, delegate, take responsibility, and share recognition with the team.

  • Managing the Leadership and Recognition Environment. Part 212:11

    Learn how HR grooming of leaders, equal opportunity, and periodic assessment sustain employees' leadership aspirations, while leaders empower teams through challenging tasks, accountability, and formal recognition awards.

  • Managing Retirement Anxieties14:50

    Discover how HR can mitigate retirement anxieties with proactive retirement planning, ongoing financial education, health coverage, and well-planned succession and flexible work options.

  • The Employee Experience
  • Drafting a compelling Employee Value Proposition: Theory9:16

    Learn to draft a compelling employee value proposition (EVP) by understanding what employees want, outlining promises beyond salary, differentiating your offer, and tailoring priorities by company type.

  • Drafting a compelling Employee Value Proposition: Practical12:24

    Draft a real-life employee value proposition that highlights limitless growth opportunities, world impact, inclusive culture, work-life integration, and collaboration, framed as a global movement that shapes the future.

  • Redesigning the Employee Experience for a Global Hybrid Workforce

Requirements

  • No pre-requisite. It is a conceptual course for all corporate employees and recruiters

Description

Design Exceptional Employee Journeys and Build a People-First Workplace Culture.

Reimagine the future of work. Transform how your people experience it.

Are you ready to redesign employee engagement, boost retention, and create a workplace where top talent feels valued, empowered, and inspired?

Welcome to “Designing the Employee Experience: Global Corporate Strategy” - a comprehensive course by Col (Dr) Shabbar Shahid, designed for HR professionals, team leaders, business owners, and anyone responsible for shaping the employee journey in a post-pandemic, digital-first world.


Why This Course Matters Now More Than Ever:

In today’s rapidly evolving global landscape, Employee Experience (EX) gives you a strategic advantage.

From hybrid work to changing workforce expectations, organizations must go beyond policies and perks. They need to intentionally design meaningful, inclusive, and human-centered experiences that span the entire employee lifecycle - from recruitment to retirement.

This course will help you do just that.


What You’ll Learn:

By the end of this course, you will be able to:

  • Understand what Employee Experience (EX) truly means — and why it matters now more than ever

  • Design each stage of the employee journey with empathy, clarity, and strategic intent

  • Leverage organizational culture, technology, and the physical environment to shape better experiences

  • Respond to post-COVID workplace shifts like remote work, flexible policies, and changing employee aspirations

  • Build a compelling Employee Value Proposition (EVP) to attract and retain top talent

  • Integrate Diversity, Equity, and Inclusion (DEI) into your EX strategy

  • Create employee-centric policies that enhance engagement, productivity, and loyalty

  • Explore global trends and future directions in HR tech, EX design, and leadership alignment


Who Should Take This Course?

This course is ideal for professionals responsible for influencing or managing people, culture, and strategy:

  • HR Heads and People Officers

  • Talent Acquisition Managers

  • Team Leads, Project Managers & Department Heads

  • Business Owners, Entrepreneurs & Startup Founders

  • Organizational Development Specialists

  • Business Students & Career Changers in HR or Management

Whether you're designing onboarding programs, managing distributed teams, or leading cultural change - this course gives you the insights to elevate your employee experience game.


Meet Your Instructor: Col (Dr) Shabbar Shahid:

A seasoned corporate trainer, military leader, and academician with 40+ years of experience, Col Shahid brings unique insight, discipline, and empathy into leadership and organizational development.

  • Postgraduate Mechanical Engineer, MBA, and Ph.D. in Management

  • Chartered Engineer and Fellow of the Institution of Engineers (India)

  • Awarded Distinguished Instructor at Military College of EME

  • Trusted mentor with vast corporate speaking and training credentials

He blends theory with real-world corporate practice to offer clarity, structure, and practical tools for today’s HR and business leaders.


Course Structure:

This course is divided into 4 insightful sections:

  1. Understanding the Employee Experience – Core concepts and foundational strategy

  2. The Post-COVID Shift – New-age employee needs and how to manage them effectively

  3. Ten Commandments for HR & Leadership – Actionable principles to transform EX

  4. Interactive Add-On Section – Answers to learner questions via real-world scenarios


Why You Should Enroll Today:

  • Learn how to build high-performing, human-centered workplaces

  • Future-proof your employee engagement strategy in a hybrid era

  • Align culture, tech, and policy to drive business outcomes

  • Complement your knowledge with Col Shahid’s companion course:
    “Designing a Candidate Experience: A Corporate HR Necessity” for end-to-end talent lifecycle design


Join Now & Design the Future of Work

If you're serious about employee engagement, leadership, and workplace excellence, this course gives you the framework and tools to make a lasting impact. Enroll today - and create a workplace where people love to work and grow.

Who this course is for:

  • Corporate Leaders and Managers
  • Aspiring Leaders and Aspiring Managers
  • HR Executives and Recruiters
  • HR personnel tasked with designing, building and enhancing the employee Experience in their Organization
  • HR department personnel of companies who find it difficult to retain talent
  • People desirous of making a career in the field of Human Resource Management
  • Anyone keen to design, build or improve the Employee Experience in their organization

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