
Apply five golden rules to run a customer workshop and gather initial requirements for project core, aligning motivation, jargon, and outputs like total cost of ownership.
Identify your on-site role in the customer workshop and what you are expected to do. Speak plainly, translate requirements into a software solution, and pitch it for customer feedback.
Identify the elephant in the room by selecting two roles in a customer workshop to address bottlenecks, big data, ERP, MRP, and design thinking in real time.
Identify project scope by listening to the customer, understand requirements, and align e-commerce and publishing teams; apply OLAP/OLTP thinking and coproduct bundling to boost 1.5 million-book catalog.
Explore the project core workflow from identifying best-seller book bundles to managing sales orders, inventory checks, and cross-functional collaboration across marketing, publishing, and e-commerce.
Explore the five workflow components, bottlenecks, and integration challenges in building a coproduct-driven e-commerce and book publishing pipeline, including data mapping, machine learning considerations, and inventory planning.
Explore level one of the customer workshop, applying design thinking to define roles and plan integration of e-commerce with sap hana. Learn key skills for bundling products to boost sales.
Apply design thinking in customer workshop level 2 to understand user needs, explore ideas, prototype concepts, test with users, and iterate toward a solution that users love.
Explore design thinking through a five-step framework—understand, explore, prototype, evaluate, and repeat—applied in a customer workshop to align an application for e-commerce and ERP needs.
Explore design thinking through gathering user stories for an e-commerce bundling solution, using sticky notes to define two-to-three product bundles, including a bestseller, and visualize data for ERP ordering.
Gather user stories for an e-commerce solution, focusing on inventory management and material requirement planning (mrp) for ERP integration, while clarifying needs, stakeholders, and feature scope.
Discover how material requirement planning (MRP) within an ERP module identifies stock shortages, uses purchase and sales orders, and ensures inventory meets demand.
Explore ERP-driven inventory management, including purchase orders, stock levels, sales orders, and two screens to monitor stock and drill into material flows, enabling approval, delay, or cancellation decisions.
Gather customer stories from commerce and ERP by selecting materials to monitor, inspecting items, and tracking purchase and sales orders, then plan three weeks and begin wireframes and prototypes.
Define information architecture for e-commerce, map user stories into logical pages, and apply divide-and-conquer to design a two-page UI within a single-page application framework.
Explore evolving the UI and UX through visualizing book bundles across screens, focusing on front-end visuals, user stories, and creative representations of bestseller data with 1.5 million records.
Understand how to select visualization types for e-commerce data, from bar and line charts to bubble charts and graphs, to decide bundles and UI placement.
Iterate a visual e-commerce user interface by balancing a graph area with a compact information panel. Enable live search, bundle tabs (two or three), and a header for easy navigation.
Wire-frame an e-commerce panel by placing product name, ID, and links to details and checkout, while exploring UI layout, material and flat design, and prototyping for a focused center screen.
Learn to place a sales order by defining required fields (id, quantity, date), choosing a page or popup, and designing a loose-coupled UI with API-driven backend for multi-order bundles.
Learn to wireframe the e-commerce orders view by designing a table or list that shows product, quantity, dates, and a color-coded status, with user story validation and clear confirmations.
Apply the Fiori design principles to wire-frame an ERP end-to-end: focus on simple, delightful, current, responsive, and role-based interfaces with the user at the center.
Map business processes to ERP features using Fiori design principles, validate with a customer value flow demonstration, and wire-framing the app by aligning each activity to features.
Explore the inventory manager vote flow in designing a custom MRP workflow, focusing on purchase orders and sales orders, warehouse stock, and ensuring sufficient stock to fulfill orders from vendors.
Wire-framing the ERP end, design a custom MRP workflow to handle sales orders, reduce quantity when stock is insufficient, and visualize inventory in SAP HANA.
Map the ERP end-to-end MRP workflow into a practical UI, showcasing home screen overview, all materials, detail inspection, stock visualization, and negative stock handling for purchase and sales orders.
Design an ERP wireframe by selecting core UI components—tables, lists, and summary screens—arranging navigation and split-screen layouts, and modeling a home screen with material tiles linking to detailed material views.
Design a wire-framed ERP material screen that shows materials, shortages, a detail screen for stock and orders, with user-defined columns, filters, and a three-week stock graph.
Learn how to wireframe an ERP screen with minimalistic components, removing unnecessary UI elements to focus on selecting materials and inspecting them, while reflecting status on tiles and details.
Design a master-detail ERP inspection screen with a left materials list and right detail view, highlighting stock flow, order data, quantities, and negative stock alerts, plus search and visualization ideas.
Wireframe an ERP end-to-end UI with a home screen of material tiles, shortage insights, and a detailed materials view featuring stock flow graphs and filters.
In this course, you will get a detail level understanding of what is Design Thinking, how to use it in your own Customer Workshop.
The course has 2 major components that contain different approaches on Design Thinking principle: