
Explore design thinking as a simple, human-centered problem-solving process that centers customers, encourages cross-functional collaboration, and follows four steps to create value while reducing risk and cost.
Design thinking centers on human-centered problem solving by understanding customers through interviews and observations, producing a customer journey map and experience map from raw data.
Step 2 of design thinking, the physics stage, analyzes customer problems to uncover root causes using how might we and five whys, guiding goal setting and deeper problem analysis.
Step 3 of 4 applies core mathematics to transform user insights into ideas using brainstorming and scamper, producing artifacts from journey maps and analysis documents and selecting viable features.
Test and refine solutions in the biology step of design thinking, gathering customer feedback through interviews and prototypes and shaping artifacts like customer journey maps, experience maps, and impact mapping.
This course is for those who have idea or need to generate an idea but not have process in mind on how to implement it clearly. This course will have step by step easy guidelines to achieve the goal that you wanted. Understanding customers and company's vision make our idea super powerful. These steps will help you grow in your ideas.
Step by step session will help you know your customer deeper, get the different ways to generate the ideas, get the best solution fit on case by case basis & finally testing the ideas and getting into the market with full proof master plan.
This course leads you to think beyond the solution. Sometime we think of fascinating solution that change end user’s life but at the end it got failed and when we analyze why we failed, we got the same answer stating Customers didn’t accept the solution in real world.
Before coming to that point, this course will teach you with the process of getting out of this failure and show you the important states that you were missing previously.
I will be available to you guys 24*7 on supporting throughout the course and after the course as well. I wish all the best to all and let’s get started.