Design Thinking with a REAL LIVE WORKSHOP

Design Thinking is a process that you can learn and a skill that you can master with practice and that will help you to be more emphatic and creative. With this course you will understand why empathy and flexibility are crucial to improve or create better products, services, processes or business models. Also how to prepare a workshop, lead participants and deal with conflict by using the Design Thinking tools.

Design Thinking is much more that one framework to follow a process, while applying Design Thinking and without even realizing, we are improving other skills such as:

- Creativity and critical thinking, as we are training our left and right brain with convergent and divergent thinking

- Team work and conflict management, that is why a framework helps us to learn techniques to deal with people's egos, democratize and prioritize ideas and learn with data analysis

- Being agile and time management, since we use time boxing for every tool

Within the course, you will find extra materials and a challenge, that you can share in our Slack community, getting also inspired by other people’s cool ideas.

Remember, 80% of success is just getting started!

After completing the course, you have the opportunity to participate in a real virtual workshop where we use challenges provided by NGO partners and we learn by helping.

WHAT YOU WILL LEARN

• Gain an appreciation of the design thinking process to start exploring how it can be involved in your work

• Prepare for the challenges and obstacles of a workshop

• Analyze the differences between offline and online workshops

• Create a new product or service that fulfills the needs of your customer

LESSONS

1. Understand what human centered design means

2. What is the origin of design thinking

3. When to use design thinking

4. Understand the process and the tools of design thinking

5. Convergent and divergent thinking: the double diamond

6. The importance of diversity and co-creation

7. The importance of Storytelling

8. The challenge

9. Empathize: For whom do you want to solve which problem?

10. Define the problem: what do you want to solve?

11. Get wild and brainstorm. Which ideas could solve the problem?

12. Prototype a solution. How can you prototype ideas?

13. Test it and analyze results. Do you need to pivot?