Delivering Useful Feedback in a Corporate Setting
3.7 (65 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
376 students enrolled

Delivering Useful Feedback in a Corporate Setting

This course is helpful for anyone who needs to provide feedback to an intimidating leader.
3.7 (65 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
376 students enrolled
Last updated 6/2017
English
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Current price: $34.99 Original price: $49.99 Discount: 30% off
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This course includes
  • 2 hours on-demand video
  • 4 articles
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Identify the five reasons many leaders don’t receive honest feedback.
  • Explore how to perform a quick assessment of personal and organizational barriers to giving powerful feedback.
  • Recognize how to prepare to provide powerful feedback using a proven script.
  • Identify the three most common objections during a feedback conversation and how to stay in control throughout the conversation.
  • Explore how to develop the next steps for follow up with the intimidating executive.
Requirements
  • No advanced preparation or prerequisites are required for this course.
Description

The success or failure of a business is determined more by how effectively leaders lead people than by their personal strategic brilliance, knowledge of the markets, or financial finesse. Leaders can sometimes greatly intimidate others and as a result, never receive the feedback they need to become more effective in their roles.

All too often the role of feedback-giver falls on the Chief Human Resources Officer (CHRO) or Human Resources Business Partner (HRBP), who has the responsibility to provide tough feedback and the unique viewpoint that comes from observing the leader in action and hearing concerns from the perspectives of multiple employees.

In this course we explore why leaders so rarely receive honest feedback, the single mindset that is essential to giving powerful transformative feedback, the three biggest barriers to giving feedback to executives, and a proven script for giving powerful feedback that initiates change. We also share the three most common objections during a feedback conversation, guidelines for staying in control of the conversation, and tips for effective follow-up.

While this course is helpful for anyone who needs to provide feedback to an intimidating leader, it is designed with the CHRO and HRBP in mind. All examples and case studies are presented from the Human Resources (HR) professional’s point of view.

Who this course is for:
  • Anyone interested in Human Resources (HR) or related fields.
  • Anyone interested in Management or related fields.
Course content
Expand all 11 lectures 01:56:14
+ Introduction
7 lectures 01:56:06
Mindset
07:03
Preparation
22:40
Conversation, Objections, and Followup
13:37
Self-Assessment
02:04
Wise Words for the Intense: How to Give Feedback to Intimidating Executives
58:02
+ Supporting Materials
4 lectures 00:07
Slides: How to Give Feedback to Intimidating Executives
00:02
How to Give Feedback to Intimidating Executives Glossary/Index
00:02
Keys to Successful Feedback: What might stand in my way?
00:02
Three Step Script: Constructive Feedback
00:01
+ REVIEW AND FINAL EXAM
0 lectures 00:00

Review Questions: Wise Words for the Intense: How to Give Feedback to Intimidating Executives

REVIEW QUESTIONS
3 questions

Final Exam: Wise Words for the Intense: How to Give Feedback to Intimidating Executives

FINAL EXAM
5 questions