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Deliver Meaningful Feedback & Inspire Performance
Rating: 4.4 out of 5(124 ratings)
839 students

Deliver Meaningful Feedback & Inspire Performance

Use feedback and team management techniques to build morale, productivity & to take your team to new levels.
Created byEleventure Team
Last updated 4/2015
English

What you'll learn

  • Increase morale and productivity using meaningful feedback.
  • Deliver timely, personal, direct feedback, even in difficult situations.
  • Distinguish between performance conduct & performance management.
  • Establish daily routines & techniques that make performance management a natural, effective component of your culture.
  • Leverage your team's talents to benefit the group & individuals.

Course content

13 sections24 lectures27m total length
  • Include Essential Ingredients2:09

    Feedback skills transform ambiguous messages into clear communications. Learn about the essential ingredients your feedback needs to be meaningful.

Requirements

  • You will need internet access. Google Chrome, Internet Explorer, or Safari are preferred browsers to open links to interactive lessons.
  • You will need Adobe Acrobat to download PDFs.

Description

Effective leaders know how to communicate with their team members to keep morale and productivity high. Learn the crucial communication skills you need to have as a leader. First, you'll learn best practices for delivering meaningful feedback in any situation. Then you'll discover how communication in general, and performance feedback in particular, will increase your team's productivity.

Combine observation, precise language, dialogue & collaborative action to foster growth and get results.

Course 1: Deliver Meaningful Feedback

  • Observe First
  • Deliver Your Message
  • Build Two-Way Communication
  • Move Forward

Move beyond performance review toward daily engagement that unleashes the power of your workforce.

Course 2: Inspire Extraordinary Performance

  • Distinguish Performance from Conduct
  • Set & Communicate Standards
  • Go Beyond Job Descriptions
  • Unleash Talent

This two course bundle includes dynamic video, interactive practice lessons, tips from industry leaders, and downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the bundle.

Share your observations with the right mix of candor, dialogue, and active listening and you'll keep your team informed, engaged, and improving.

Who this course is for:

  • This course is designed for those in leadership positions who must manage the performance of colleagues and team members.
  • You may find this course especially helpful if you'd like to build your confidence in communicating delicate or sensitive topics.
  • While some legal issues are briefly discussed, this course is not for you if your role requires in-depth knowledge of employment laws.