Defining Emotional Intelligence
What you'll learn
- Recognize the importance of emotions in determining intelligence.
- Match the physiological reactions to the corresponding emotions.
- Choose the statements that describe how the emotional control center works.
- Differentiate between emotional intelligence and IQ.
- Recognize the value of managing emotions.
- Match the behaviors with the three styles of dealing with emotions.
- Choose statements that describe what happens when someone is angry.
- Identify the emotional effects of anxiety and worry.
- Recognize the importance of being emotionally competent.
- Identify the characteristics that contribute to emotional competency.
- Choose the statements that accurately describe empathy.
- Match the behaviors with the social skills that enhance emotional intelligence.
- Recognize the importance of being emotionally literate.
- Identify the manner in which genetics and temperament are related to emotional literacy.
- Identify the problems caused by emotional illiteracy.
- Select the methods that can be used to educate the emotions.
Requirements
- No special prerequisites for this course.
Description
The Defining Emotional Intelligence course is the first of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.
Deep feelings and emotions act as necessary guides when humans face situations too important to defer to the intellect alone. Situations that arouse such emotional responses include:
facing danger,
suffering a painful loss,
pursuing goals despite frustration,
bonding with fellow humans,
building a family.
In all decision-making and action situations, feelings count as much, if not more, than rational thought. In fact, there has been far too much emphasis on rational thought (IQ) in the past when evaluating human behavior and potential.
In this course you'll gain an understanding of the emotional intelligence theory, and you'll explore the basis of emotional intelligence by examining the following four areas:
the purpose of emotions,
managing emotions,
the impact of emotional intelligence,
what it takes to become emotionally literate.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Managers, supervisors and team leaders will benefit from this course.
Course content
- Preview02:13
- Preview06:20
- Preview03:10
- 03:39The Purpose of Emotions
- 00:29Physiological Responses Worksheet
- 08:28How Emotions Function
- 01:59Physical Responses to Human Emotions
- 06:34The Emotional Control Center
- 01:34The Emotional Mind and the Rational Mind
- 11:36Emotional Intelligence vs. IQ
- 01:41Emotional Intelligence and Life Success
- 03:31Managing Emotions
- 11:39Knowing Yourself
- 01:53Three Styles of Emotional Behavior
- 08:03Analyzing Anger
- 01:37Understanding and Dealing with Anger
- 09:30Dealing with Anxiety and Worry
- 01:57Understanding Worry and Anxiety
- 00:34Counteracting Anxiety Worksheet
- 03:08The Impact of Emotional Intelligence
- 10:40Emotional Competency
- 02:07Factors that Contribute to Emotional Competence
- 09:54The Importance of Empathy
- 01:25Understanding Empathy
- 07:34Social Skills
- 01:25Skills that Enhance Emotional Intelligence
- 02:52Becoming Emotionally Literate
- 06:01Temperament and Emotional Literacy
- 00:59Understanding Temperament
- 08:16The Need for Emotional Literacy
- 02:18Problems Caused by Emotional Illiteracy
- 08:59Educating the Emotions
- 01:55Techniques for Developing Character
- 00:36Course Project (optional)
- 01:26Defining Emotional Intelligence
- 20 questionsDefining Emotional Intelligence
- 00:05Bonus Lecture
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.2 Instructor Rating
- 24,941 Reviews
- 267,737 Students
- 123 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.
He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).