
In this course you'll gain an understanding of the emotional intelligence theory, and you'll explore the basis of emotional intelligence by examining the following four areas:
the purpose of emotions,
managing emotions,
the impact of emotional intelligence,
what it takes to become emotionally literate.
Effective Learning
FAQs
The Developing Emotional Intelligence Program includes a number of 5 sections also presented as individual courses for your convenience:
Defining Emotional Intelligence
Emotional Intelligence in the Workplace
Emotional Intelligence and Teamwork
Increasing Emotional Intelligence
Emotionally Intelligent Leadership
After completing this topic, you should be able to recognize the importance of emotions in determining intelligence.
Use this to gauge your physiological reactions to the emotions listed.
After completing this topic, you should be able to match the physiological reactions to the corresponding emotions.
The Science of Better Learning
Physical Responses to Human Emotions
After completing this topic, you should be able to choose the statements that describe how the emotional control center works.
The Emotional Mind and the Rational Mind
After completing this topic, you should be able to differentiate between emotional intelligence and IQ.
Emotional Intelligence and Life Success
After completing this topic, you should be able to recognize the value of managing emotions.
After completing this topic, you should be able to match the behaviors with the three styles of dealing with emotions.
Three Styles of Emotional Behavior
After completing this topic, you should be able to choose statements that describe what happens when someone is angry.
Understanding and Dealing with Anger
After completing this topic, you should be able to identify the emotional effects of anxiety and worry.
Understanding Worry and Anxiety
Use this to track anxious feelings and implement steps to alleviate them.
After completing this topic, you should be able to recognize the importance of being emotionally competent.
After completing this topic, you should be able to identify the characteristics that contribute to emotional competency.
Factors that Contribute to Emotional Competence
After completing this topic, you should be able to choose the statements that accurately describe empathy.
Understanding Empathy
After completing this topic, you should be able to match the behaviors with the social skills that enhance emotional intelligence.
Skills that Enhance Emotional Intelligence
After completing this topic, you should be able to recognize the importance of being emotionally literate.
After completing this topic, you should be able to identify the manner in which genetics and temperament are related to emotional literacy.
Understanding Temperament
After completing this topic, you should be able to identify the problems caused by emotional illiteracy.
Problems Caused by Emotional Illiteracy
After completing this topic, you should be able to select the methods that can be used to educate the emotions.
Techniques for Developing Character
Gain an understanding of the emotional intelligence theory, and you'll explore the basis of emotional intelligence
You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.
The Defining Emotional Intelligence course is the first of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.
You’ll also discover how emotional intelligence shows up in everyday life—at work, at home, and in your community. Through case studies, quick self-assessments, and reflection prompts, you’ll learn to recognize emotional patterns, decode what they’re signaling, and respond with intention rather than impulse. We’ll connect the dots between EI and tangible outcomes like stronger relationships, clearer communication, and better stress management—so you can apply what you learn the same day.
By the end, you’ll walk away with a personal EI action plan and simple, repeatable practices to keep growing long after the course ends. Whether you’re leading a team, collaborating with peers, or navigating change, you’ll be equipped to stay centered, choose wise responses under pressure, and create environments where everyone can do their best thinking and work.
Deep feelings and emotions act as necessary guides when humans face situations too important to defer to the intellect alone. Situations that arouse such emotional responses include:
facing danger,
suffering a painful loss,
pursuing goals despite frustration,
bonding with fellow humans,
building a family.
In all decision-making and action situations, feelings count as much, if not more, than rational thought. In fact, there has been far too much emphasis on rational thought (IQ) in the past when evaluating human behavior and potential.
In this course you'll gain an understanding of the emotional intelligence theory, and you'll explore the basis of emotional intelligence by examining the following four areas:
the purpose of emotions,
managing emotions,
the impact of emotional intelligence,
what it takes to become emotionally literate.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!