How to De-Escalate Conflict Using Behavioral Science
What you'll learn
- Stand your ground while still being compassionate.
- Avoid getting drawn into other people’s drama.
- Be able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations.
Requirements
- Have experienced verbal conflict
Description
Can behavioral science help us learn how to respond to conflict so we can be happier and more effectively help solve our problems without getting drawn into unnecessary drama? Yes it can and Jennifer Hancock, author of several award winning books and founder of Humanist Learning Systems will teach us how. She specializes in humanistic management and programs focused on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.
This program is based on behavioral psychology and discusses how your responses impact other people so that you can choose a response that will help you stand your ground while still being compassionate about the problem that needs to be solved. The goal of this program is to help you learn how to use the science of behavior to respond professionally even in situations where the people around you are freaking out.
Who this course is for:
- Anyone who struggles with interpersonal conflict
- Conflict management professionals
- Managers who need to defuse conflict and help their team reach consensus
- Human Resources Professionals
- Life Coaches and Conflict Coaches
- Director of Professional Development
Course content
- Preview02:02
Instructor
![Jennifer Hancock](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.3 Instructor Rating
- 519 Reviews
- 9,640 Students
- 12 Courses
Jennifer Hancock is a mom, author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.