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Decision Making Psychology & Emotional Intelligence
Rating: 4.4 out of 5(30 ratings)
5,544 students

Decision Making Psychology & Emotional Intelligence

Master cognitive biases, master emotional intelligence (EQ), behavioural economics to make confident, rational decisions
Last updated 2/2026
English

What you'll learn

  • Analyse cognitive biases and emotional factors that influence decision-making.
  • Apply strategies to mitigate errors caused by stress, fatigue, and group settings.
  • Utilize principles from behavioural economics to design better choice environments.
  • Develop skills to improve psychological safety and ethical considerations in teams.
  • Identify and overcome key cognitive biases like anchoring and confirmation bias that distort your judgment.
  • Apply proven frameworks from behavioural economics to make smarter, more effective choices.
  • Develop your emotional intelligence (EQ) to manage stress and make clear decisions under pressure.
  • Design "nudge" environments that guide you and your team toward better outcomes, effortlessly.
  • Build psychological safety in your team to foster innovation and high-quality group decisions.

Course content

4 sections30 lectures4h 49m total length
  • Course overview5:08
  • Welcome to MTF1:15

Requirements

  • For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
  • No prior knowledge of psychology or economics is required.

Description

Welcome to course "Decision Making Psychology & Emotional Intelligence" by MTF Institute


If you are a leader, manager, or ambitious professional who wants to stop second-guessing your decisions and start making choices with confidence, you are in the right place. In complex world, it's not the amount of data you have, but your ability to interpret it without psychological blind spots that defines success. This course is your definitive guide to mastering the human side of decision-making.


Master the Unseen Forces That Shape Your Choices Through Behavioural Psychology and Emotional Intelligence.

This isn't just another course on decision-making theory. It is a practical toolkit designed to upgrade your mental "operating system." You'll gain a profound advantage by understanding why people (including yourself) act in seemingly irrational ways, and how to leverage that knowledge.

  • Unlock Your Rational Mind: Go beyond spreadsheets and data to understand the cognitive and emotional drivers behind every decision.

  • Lead with Confidence: Learn to navigate uncertainty, pressure, and group dynamics without falling into common traps like groupthink.

  • Become More Influential: Use principles from behavioural economics to design systems that "nudge" people toward better outcomes.

  • Boost Your Emotional Intelligence (EQ): Gain the skills to remain calm and focused when the stakes are high.


Explore the Operating System of the Human Mind

Behavioural science has revealed the predictable patterns and mental shortcuts (heuristics) that govern our lives. From billion-dollar business deals to everyday choices, these hidden scripts are running the show. Well-known companies like Google and Amazon leverage these insights to shape user behaviour, and now you can apply the same powerful principles to your leadership, career, and personal life.


This course demystifies complex topics and translates them into actionable strategies. Through real-world case studies, interactive exercises, and practical frameworks, you will learn to:

  • Spot and Counter Cognitive Biases: We will dissect over 10 common biases, giving you the tools to neutralize their impact on your decisions.

  • Manage Decision Fatigue and Stress: Discover why making too many choices drains your mental energy and learn concrete strategies to preserve your cognitive resources for what matters most.

  • Cultivate Psychological Safety: Create an environment where your team feels safe to challenge ideas, leading to better collaboration and innovation.

  • Navigate Risk and Uncertainty: Learn how cognitive framing and risk perception can be managed to lead your team through ambiguity with clarity and purpose.


By the end of this course, you will not just be a better decision-maker. You will be a more insightful, empathetic, and effective leader, equipped with a rare and valuable skillset.

Ready to transform the way you think, lead, and decide?

Join us on this journey and start making smarter decisions today.


Course Author

Dr. Alex Amoroso, PhD
Lead UX & Product Researcher | Head of School (MTF)

Dr. Alex Amoroso is a Senior UX and Product Researcher with over 10 years of experience helping organisations turn research and data into better product decisions.

Her work sits at the intersection of research, product strategy, and decision-making. She has conducted large-scale studies with over 6,000 users across B2B and B2C environments, producing 30+ research reports that have directly informed product direction, user experience design, and innovation initiatives.

She has worked with organisations across Europe on data-driven products, analytics platforms, and IoT systems—partnering with cross-functional teams to translate complex insights into clear, actionable decisions.

Alongside her industry work, Dr. Amoroso teaches Advanced Research Design and Methodologies to doctoral students and serves as Head of the School of Business and Management at the Institute of Management, Technology and Finance.

She holds a PhD in Health Anthropology, with research focused on human behaviour, environmental stress, and quantitative data analysis. Her academic work has been published in multiple peer-reviewed journals.

In her courses, she combines:

  • Academic rigour

  • Real-world product case studies

  • Practical frameworks you can apply immediately

Her focus is simple:
help professionals move from insights → decisions → impact.


Course provided by MTF Institute of Management, Technology and Finance

MTF Institute is a global educational and research institute headquartered in Lisbon, Portugal. We offer hybrid business and professional education in the areas of Business and Management, Science and Technology, and Banking and Finance.

MTF Institute R&D Center conducts research in Artificial Intelligence, Machine Learning, Data Science, Big Data, Web3, Blockchain, Cryptocurrency and Digital Assets, Digital Transformation, Fin-tech, E-commerce, and the Internet of Things.

MTF Institute is an official partner of Deloitte, IBM, Intel, and Microsoft, and is a member of the Portuguese Chamber of Commerce and Industry and the Union of Trade and Services Associations of Lisbon.

MTF Institute has a global presence across 216 countries and territories and has been chosen by more than 1 mln. students.


Exclusive: The Career Accelerator Edition

Why is this course unique?

By enrolling in this special edition, you unlock three strategic career advantages:


1. Dual Certification & Direct Verification Go beyond the standard. Upon completion, you will receive not only the Udemy certificate but also the Official MTF Institute Certificate and Student ID.

· Direct Validation: You will gain access to our automated system to issue your credentials instantly directly from the Institute.

· Credibility: This independent verification adds a layer of professional authority to your CV, recognized by our global partners.


2. Portfolio Building & LinkedIn Visibility In job market, visibility is everything. We don't just teach you skills; we help you showcase them.

· Show, Don't Just Tell: We encourage you to post your course projects and case studies directly to your professional profiles.

· Career Boost: Follow our guidelines to add your new certification to your LinkedIn profile correctly. This simple step significantly improves your visibility to recruiters and demonstrates your commitment to continuous professional development.


3. Access to a Global Professional Community Education is more powerful when shared. You are not learning alone.

· Network: Join thousands of professionals worldwide who trust MTF Institute.

· Stay Informed: Gain the opportunity to subscribe to our industry insights and newsletters, keeping you ahead of trends in management and technology.

Start your transformation from a student to a recognized professional today.

Who this course is for:

  • This course is for anyone looking to improve their decision-making skills, including leaders, managers, and aspiring professionals who want to leverage behavioural psychology and emotional intelligence in their personal and professional lives. It is also for anyone curious about the science behind why people make the choices they do.
  • Managers, team leaders, and executives who want to improve their leadership and decision-making skills.
  • Entrepreneurs and business owners who need to make critical decisions under uncertainty.
  • Professionals in marketing, product management, or HR who want to understand human behaviour to drive better results.
  • Anyone who wants to stop overthinking and make more confident, rational choices in their personal and professional life.