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Decision Making for Leaders: Personal Effectiveness
Role Play
Rating: 4.4 out of 5(809 ratings)
2,524 students

Decision Making for Leaders: Personal Effectiveness

Frameworks for Understanding Unconscious Biases, Emotional Intelligence, and Decision-Making Processes in the Workplace
Role Play
Created byRay Harkins, The Manufacturing Academy, Michael J. Vella
Last updated 7/2026
English

What you'll learn

  • An Overview of the Major Unconscious Biases that Affect Decision Makers
  • What are Biases and How Do They Work
  • How to Identify and Prevent Biases in Your Own Thinking
  • Some Strategies for Eliminating Biases from Your Team's Decisions
  • An Overview of Emotional Intelligence (EI) and its Role in Leadership
  • The Five Elements of EI
  • Why an Emotionally Intelligent Leader Makes Better Decisions
  • An Overview of the Leadership Decision Making Process
  • The Leadership Triangle - A Model of Decisions and Decision Makers
  • The Pitfalls of Making Decisions Out of Your Decision Making Level
  • Exercises in Decision Making

Course content

1 section • 21 lectures • 1h 52m total length

  • Introduction to the Course9:47

    Explore personal effectiveness in decision making by examining unconscious biases, emotional intelligence, and the leadership triangle, to sharpen leadership skills for high-level decisions.

  • Course Slides1:25

    Explore decision-making approaches and three big ideas for personal effectiveness, using the course slides on unconscious biases as a downloadable resource for growing business leaders.

  • What Are Unconscious Biases?8:30

    Explore unconscious biases in leader decision making, including optimism bias, pessimism bias, and measurement bias, and learn to avoid rose colored glasses.

  • Major Types of Biases13:49

    Explore major biases that affect leadership decisions, including the halo effect, affinity bias, confirmation bias, implicit bias, availability bias, and anchoring bias, and learn how they influence workplace judgment.

  • Preventing Biases in Your Thinking6:55

    Recognize that everyone has biases and that acknowledging them improves decision making. Educate yourself on unconscious biases, invite diverse perspectives, and practice humility to prevent biased thinking.

  • Reflection and Practical Application
  • An Introduction to Emotional Intelligence2:41

    Explore how emotional intelligence shapes personal and team performance, guided by Daniel Goleman's research, and identify ways to recognize value and grow emotional intelligence for effective leadership.

  • Understanding the Importance of Emotional Intelligence2:52

    Develop leadership decision making by applying the five elements of emotional intelligence to hiring, coaching, and promotions, and recognize how personal behaviors contribute to personal and organizational success.

  • Leaders and Leadership2:48

    A leader is someone you willingly follow. Leadership blends tactical action with strategic vision, prioritizes the customer, quality, and continuous improvement, and embodies integrity, accountability, and teaching.

  • The Literature on Emotional Intelligence5:09
  • Five Elements of Emotional Intelligence10:56

    Explore the five elements of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skills—and their roles in self-management, relationship management, and leading change.

  • Skills versus Values Matrix2:44

    Explore a skills and values matrix to assess talent and emotional intelligence, distinguishing high skill with high values from the culture assassin, and learning relationship management for change under stress.

  • Closing Thoughts on Emotional Intelligence2:51
  • The Who and What of Decision Making2:45
  • Introduction to the Leadership Triangle3:35
  • A Historical Case Study3:38
  • Understanding the Model6:04
  • Exercises in Decision Making5:33

    Reflect on long term, medium term, and short term decisions shaping life and work, and map decisions from strategic to tactical levels.

  • The Leader's Role in Decision Making3:46

    Define the leader's decision-making role by clarifying ownership, speed, and outcomes; devolve authority, foster trust, train teams, and empower team members to deliver commitments through servant leadership.

  • Summary on the Leadership Triangle1:21

    Explore the leadership triangle and its impact on personal effectiveness in decision making, coach your role as a leader, analyze life and business decisions to avoid making decisions for others.

  • Conclusion to the Course2:31

    Examine unconscious bias, emotional intelligence, and the decision making process to boost personal effectiveness for leaders, managers, and executives.

  • Bonus Lecture12:40

    Explore personal effectiveness for leaders and discover related decision-making courses, including managing change, leveraging data, and root cause analysis, with downloadable resources.

Requirements

  • Some Experience in Business is Helpful

Description

In this third installment in our Decision Making series on Udemy, Decision Making for Leaders: Personal Effectiveness dives into three key topics for today's business and manufacturing leaders:

  • Understanding Unconscious Biases

  • Emotional Intelligence and Leadership

  • The Leadership Triangle, a model of the decision making process

A strong foundation in each of these areas will expand your decision making acumen, help you to become a better organizational leader, and prepare you for the next step in your career. 

In the section titled "Understanding Unconscious Biases", we cover the major issues of unconscious biases, what they are, and how they affect our decision making. By developing a skill for identifying these biases and building safeguards into your decision making processes, you can advance your organization toward a clearer trajectory.

In the section titled "Emotional Intelligence and Leadership", you will learn the importance of understanding emotional intelligence (abbreviated "EI") in making decisions and how today's best leaders learn this critical set of skills. EI is the ability to perceive, interpret, and demonstrate emotions to effectively communicate and relate with others. And its consistent use not only helps build a stronger team, it also helps build a better life. 

And in the final section titled "The Leadership Triangle", you will take a dive into the decision making process. The Leadership Triangle is a three-layered model where decision types are classified by cost, risk, and duration. By understanding the dynamics of each layer and who in your organization is best qualified to make decisions at each, your organization becomes more efficient and more effective.

When you sign up, you get:

  • 20 video lectures

  • High-quality content to take your career to the next level

  • The entire .pdf slide deck

  • Lifetime access to all the materials

  • Access to the instructors through Udemy with your questions and comments

  • Low-cost access

So you have everything to gain and nothing to lose. If you want to learn additional tools for thinking at a higher level, then this is for you!! This is designed for career professionals who want to sharpen their skills and keep learning new ways of solving complex problems. If that sounds like you, SIGN UP!!

Who this course is for:

  • Business Leaders, and those aspiring to become business leaders
  • Manufacturing Managers, Production Supervisors
  • Quality Engineers, Industrial Engineers, Manufacturing Engineers
  • Engineering Managers, Maintenance Managers, Business Executives

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