Decision Making and Analytical Thinking: Fortune 500

· Learning Objective: This module introduces evidence-based findings on how analytically-minded people feel and think and how to coach them most effectively.

o The readings for this module address recent behavioral science research on emotional drivers for our behaviors, as well as the typical kind of judgment errors - cognitive biases - we all make. They also get at how these drivers and judgment errors can be effectively managed to help us reach our goals in our workplace and in daily life. The video for this course translates these research findings into the context of coaching analytically-minded people. It describes the broad framework of such coaching, including the skills and knowledge you as a coach need to engage effectively with these clients, as well as how to establish the optimal kind of coaching relationship in the beginning of your coaching engagement.

· Learning Steps:

o Step 1: Do readings prior to watching video from the book you got in the course textbook materials packet, and journal your answers to the questions in the conclusions of the chapters after reading them

• Ch 1, What True Leaders Know About Emotional Intelligence

• Ch 3, When Should You Go With Your Gut In Everyday Life?

• Ch 4, When Should You Go With Your Gut In Professional Interactions?

o Step 2: Watch video

o Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

· Learning Objective: This module will explain how analytically-minded people - as do clients in general - hold a number of false beliefs about themselves, and how to address this problem.

o Coaches typically struggle to reach analytically-minded people who hold such false beliefs, because these types of clients are quite skilled at rationalizing away such beliefs and arguing with coaches. These false beliefs are especially strong around emotions, since analytically-minded people tend to have a particularly low level of awareness about the emotional drivers that inform their behaviors, words, and thoughts. This module empowers you to communicate effectively to analytically-minded people who hold false beliefs, providing the pragmatic coaching tools you need to help them adjust these beliefs to align with reality as well as a road map to help such clients become more emotionally aware.

·  Learning Steps:

o  Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them

• Ch 5, How to Protect Yourself from False Beliefs

• Ch. 9, Stop! Live the Life You Want

o Step 2: Watch video

o Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

· Learning Objective: This module explains that another area of false beliefs that coaches need to address is analytically-minded people holding false beliefs about others.

o It’s a cliche, but it’s also true: analytically-minded people on average have a lower social intelligence, meaning the ability to understand and influence other people around them. As a result, such clients frequently develop inaccurate beliefs about others, resulting in damaging behaviors for themselves and those around them. This module enables you to help them realize when such false beliefs might have developed, including overcoming emotional resistance on the part of your clients about making such realizations and methods to empower analytically-minded people to adjust their beliefs and behaviors for more healthy relationships.

· Learning Steps:

o Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them

• Ch 2, Where Do Our Mental Maps Lead Us Astray?

• Ch. 10, Succeeding At Other Minds

• Ch. 11, Protect Your Relationships by Cutting Off Your Anchors

o Step 2: Watch video

o Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

· Learning Objective: This module helps you teach analytically-minded people to communicate ethically and effectively.

o One major consequence of a lower-than-average social intelligence for analytically-minded people is a substantial challenge in communication. It tends to be harder for such clients to have an effective intuitive understanding of how other people feel and think. These inadequate mental models of other people sometimes result in analytically-minded people being accused of unethical, manipulative, ham-handed communication techniques, even though they had no intention of doing so. In this module, you will learn how to help your clients assess their communication effectiveness, and gain a number of techniques you can convey to your clients to improve their communication.

· Learning Steps:

o Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them

• Ch 6, Failing Your Way to Success!

• Ch. 12, Winning Arguments for Truth Through Collaborative Truth-Seeking

• Ch. 13, How to Talk to Professional Colleagues Who Deny the Facts

• Ch. 14, Cultivating Trust and Integrity: The Pro-Truth Pledge

o Step 2: Watch video

o Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

• Learning Objective: This module helps you guide analytically-minded clients into making major decisions.

  • Analytically-minded people greatly underestimate the extent to which emotions influence their decision-making processes. While this underestimation is not much of an issue in minor decisions, it’s a grave problem in major decisions. As a coach, it’s your ethical responsibility - in alignment with the ICF Core Competency of “Meeting Ethical Guidelines and Professional Standards” - to help coach them through major decisions where they may not realize that your help is needed. This module provides a highly analytical method that greatly appeals to analytically-minded people for making major decisions, and guides you as a coach in how to apply this method to the needs of your clients.

• Learning Steps:

  • Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them

    • Ch. 7, Defend Your Happiness Against Emotional Traps!

    • Ch. 15, Guidelines on Avoiding Disastrous Decisions

  • Step 2: Watch video

  • Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

• Learning Objective: This module helps you guide analytically-minded clients into avoiding disasters when implementing decisions and managing projects.

  • Analytically-minded people, as do all of us, run into major problems when implementing decisions. Frequently, analytically-minded people face these problems because they have not considered emotional factors - their own or other people’s - in making decisions. In other cases, the typical judgment errors that afflict all of us will also be present for such clients. This module provides you with the tools needed to help analytically-minded people address these emotional factors and judgment errors. The technique discussed in this module is quite analytical and appeals well to analytically-minded clients, who can readily integrate elements of this strategy in all aspects of their lives.

• Learning Steps:

  • Step 1: Read these chapters prior to watching the video, and journal your answers to the questions in the conclusions of the chapters after reading them

    • Ch. 8, Avoiding Professional Disasters With Behavioral Science

    • Ch. 16, Guidelines on Conducting a Premortem to Avoid Project or Process Disaster

  • Step 2: Watch video

  • Step 3: After the video, journal for 20-30 minutes about how you can apply the strategies described in the book and video to your coaching practice.

• Learning Objective: Develop a specific plan with next steps for mastery of the course content and lifelong learning

• Learning Steps:

  • Watch the video to see the next steps for course content mastery and for lifelong learning.