
This is the basic introduction to the course.
Note the course's legal disclaimer and that the information is not legal advice. Consult your personal attorney before applying any suggestions to avoid misuse or misapplication.
Access essential handouts and templates for debt collection, including pre/post tests, a state statute of limitations spreadsheet, debt validation and cease-and-desist letters, and the Fair Debt Collections Practices Act.
Explore a comedy take on the debt collection industry through Last Week Tonight with John Oliver, highlighting common practices and controversies for practical learning.
Explore the Fifth Amendment protections, the Miranda warning, and associated rights—grand jury, due process, self-incrimination, and the right to counsel.
Learn the debt collection Miranda warning, including the right to remain silent, the right to an attorney, and that debt proof must be provided in writing.
Examine vulgar and obscene debt collector tactics, the legal protections against harassment, and how lawsuits and FTC fines enforce ethical debt collection practices.
The timeline explains that a Dunn letter must identify who owns the debt, the amount, the original creditor, and provide 30 days to dispute.
Respond to debt validation within 30 days with dispute. Use certified mail to show receipt and request proof; know your rights to remain silent and to issue cease and desist.
Dispute the debt using a to whom it may concern format under the Fair Debt Collection Practices Act, and request documentation of debt ownership within 30 days.
Follow a timeline: debt collectors must send a letter within five business days of a phone call and provide supporting debt documentation within 30 days.
Take control of debt collection calls by verifying the caller’s identity and the company name. Hang up if they refuse or press for information you won't share.
Learn how a cease and desist letter gives you the right to stop debt collectors from contacting you, using a plug-and-play template and guidance on when contact may resume.
Navigate common debt collection questions, learn which to answer or avoid, end the call when needed, and note that calls may be recorded.
Explains statute of limitations, state and federal differences, and how different debts, including oral and written contracts, promissory notes, and open-ended accounts like credit cards, are governed under various timelines.
Explore the statute of limitations across states from Alabama to Oregon for oral and written contracts, promissory notes like mortgages, and open-ended accounts.
Explore page two of the statute of limitations by examining states from Pennsylvania to Wyoming, noting that six-year limits recur across many jurisdictions.
Explore how debt collectors are trained to pressure and manipulate debtors to secure payments, often using personal tactics, with varying licensing and little mandatory training.
Pay debt settlements by cashier's check and mail them. Do not share routing numbers or credit card details or rely on verbal agreements without a written contract.
Understand how debt collectors push auto pay and certified mail, and avoid unauthorized withdrawals by using certified funds or a bank draft with a signed payment agreement letter.
Examine how a credit application supplies information to debt collectors, including references, and how the original creditor may track you down after default.
Understand that traditional phonebooks have largely disappeared. Explore how online aggregators compile information about your name and prompt a search on Google.
Discover how the post office forwarding system can reveal your new address to debt collectors, and explore options like a temporary address change for six months with renewal options.
Credit bureaus reveal your financial status when applying for credit; debt collectors use judgments to assess lawsuits, so respond to filings and watch for a credit bureau locate list.
Expose lies from debt collectors about paying to boost credit scores; paying can lower scores and reset the date of last activity. Only a pay-for-delete settlement yields a positive impact.
Avoid post-dated checks; they rarely help and expose banking information to collectors. If you pay, use certified funds with a cashier's check; never share routing or account numbers.
Expose the third lie in debt collection: avoid involving relatives to solve debt, recognize 'peter to pay Paul' schemes, and maintain firm boundaries when money is unavailable.
Expose the debt collection lie about suing and garnishing income, clarifying that only a lawyer can file suits and garnishments with court orders under the Fair Debt Collections Practices Act.
Identify how debt collectors must prove ownership of the debt and the right to collect, as outlined by the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
Understand why debt collectors cannot disclose your debt to family, friends, or your work or post it online, and how skip tracing targets you in violation of the FTC EPA.
Discover how court papers are served, who delivers them, and why the service date matters, plus actions to take within the timeframe to avoid default judgments.
Learn how debt collection allegations are laid out in legal paperwork, with the plaintiff detailing items across paragraphs 1 through 9 and requiring a complete response.
Respond to each allegation with admit, deny, or lack of knowledge, and present affirmative defenses and counterclaims, citing unfair practices under the FTC, EPA, and FERPA and false representations.
Watch a light, humorous first debt collection call where a script-driven collector presses forward about a debt the speaker never owed, with a download or listen link to access.
Explore how debt validation proves beyond the statute of limitations and why payment before validation may occur, with guidance on accessing call recordings or downloads in this course.
This course is about Debt Collectors - How they are to act and what laws they must follow. NOW INCLUDING THE NEW REGULATION F governing Phone calls, how often Debt Collectors can call, social media, texting, emailing. What is a Dun Letter? How long do debt collectors have to prove the debt? New rules on when a debt collector can put this collection on your credit report. A breakdown of the FDCPA and real conversations I have had with Debt Collectors. Can you stop the phone calls? Must you talk with them? What questions must you answer - all addressed here.
Debt collection is at an all-time high and with Covid now being in our rearview mirror and the rules and regulations will be put back in place, the debt that was put on hold will now become due. How do you handle the phone calls and the tax and the emails and the social media contact? Find out in this very short course about the rules of the past in the current rules that we just recently updated by regulation F, out in the consumer financial protection Bureau. Rarely will you see the current, correct information in a course. Stand up and learn your rights!