Dealing with Whiny People and Complainers
What you'll learn
- You'll learn about a specific set of tools to deal with whiny/complaining people (including forcing them into contradiction, focusing them on solutions, etc)
- You'll learn simple techniques to isolate your mindset and bulletproof yourself against these people
- You'll get to know the different "behavioral archetypes" - sets of techniques and attitudes that work against specific types of people
- You'll learn about the process of consolidating a change in attitude and behavior, so you are not stopped before you even start to protect yourself
- You don't need to have any prior knowledge (naturally, knowledge of social skills or conflict resolution will help, but is NOT required)
FROM "ALL THE COMPLAINTS" TO "CAN'T COMPLAIN"
People who constantly whine and complain can seriously impact the morale of a team (or whole organization).
They can poison others, they can doubt initiatives and people, and they can create a negative environment.
Plus, they are very likely to not get anything done. They're too busy complaining!
Which is why it's crucial to learn how to effectively deal with them.
WHY THIS COURSE?
Naturally, there are many courses on social skills and relationships.
But none as complete as this one.
I've been an executive coach analyzing executive relations. Sales. Influence and persuasion. Conflicts. And more.
This course leverages a combination of all of these.
I'm not just going to give you basic tools to deal with these people.
I'm going to show you elite, exclusive techniques from many different areas.
But dealing with someone negative or unhinged is not that easy. Which is why we need a structure.
In this course, we are going to cover the fundamentals of dealing with a difficult person, all the way from optimizing your internal mindset to the tools you can use, and the bigger strategy.
The course is split into four major sections:
The Inner Game (dialing your internals and removing your "baggage");
Defensive Tools (tools to prevent the other person's negative behavior, but only that);
Offensive Tools (tools to actively break the other person or compromise their frame, making them submit);
The Strategy (taking into account the bigger factors, such as how supportive HR is, the company culture, and others);
By the end of this course, you will be able to more effectively deal with this type of person, as well as protect yourself so that you can keep perform without interruptions or threats.
LET ME TELL YOU... EVERYTHING
Some people - including me - love to know what they're getting in a package.
And by this, I mean, EVERYTHING that is in the package.
So, here is a list of everything that this course covers:
You'll learn how to detach from other people's reactions, and stop feeling guilty in the face of emotional blackmail, which is a big component of difficult people;
How to reinforce your identity to have a stronger sense of self, so that you are less affected by events;
You'll learn how to crystalize the specific ways in which the person's negative behavior affects you, as well as quantifying them, so that you can later deal with them;
You'll learn how to neutralize the person's frame and/or leverage personal boundaries to take away their power;
You'll learn how to explicitly inquire about the person's behavior, making them realize what they do is not "normal", and taking a step back;
You'll learn how to document the person's negative behavior, as well as involve them in putting things into writing themselves, against themselves;
You'll learn how to leverage the principle of implementation intention, forcing a person to focus on a solution to their negative behavior and making them more open to changing it;
You'll learn how to leverage the principle of intent labeling, forcing a person to commit to something that they will need to later do;
You'll learn how to use presence and persistence to not only break the person's frame, but also guide them towards the actions you want;
You'll learn what factors of the company's environment you should take into account, which can either make your life easier or harder in terms of making this person change;
You'll learn what are the usual "protection archetypes", consisting of different behaviors, as well as their pros and cons;
You'll learn how to implement a change in your personality, all the way from designing it in your mind to putting it in practice;
MY INVITATION TO YOU
Remember that you always have a 30-day money-back guarantee, so there is no risk for you.
Also, I suggest you make use of the free preview videos to make sure the course really is a fit. I don't want you to waste your money.
If you think this course is a fit and can take your knowledge to the next level... it would be a pleasure to have you as a student.
See on the other side!
Who this course is for:
- You are any type of person that needs to deal with whiners at work (or at home)
- You're someone who needs to deal with a whiny/complaining boss, employee, peer, investor or other
I have what could be considered an unconventional background as a coach. I don’t come from psychology or medicine. In fact, I come from tech. I created two tech startups that reached million-dollar valuations, backed by the MIT-Portugal IEI startup accelerator, afterwards becoming its Intelligence Lead.
After years of coaching and mentoring startup founders on talent management, emotional management, influence and persuasion, among other topics, I started being requested by executives and investors, like venture capitalists, with more complex, large-scale problems.
After years of doing executive work, I started specializing in coaching asset management professionals. With the signing of my first fund manager/CIO clients, I started adapting my performance and influence techniques for purposes such as talent management for PMs and analysts, fundraising from allocators, effective leading a team, and properly assessing talent for compensation/promotion/allocation increases.
I currently provide performance coaching and influence/persuasion coaching for executives and asset management professionals, mostly but not limited to purposes like managing people, leading and closing sales/capital commitments.