Dealing With Criticism: The Assertive Way
4.8 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,466 students enrolled

Dealing With Criticism: The Assertive Way

Communication Skills and Assertiveness Strategy. Emotional Intelligence. Social Skills. Self-confidence and Self-esteem.
Highest Rated
4.8 (36 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,466 students enrolled
Created by Lucia Grosaru
Last updated 1/2020
English
English
Current price: $30.99 Original price: $44.99 Discount: 31% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 1 article
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Use assertiveness techniques to deal with criticism in personal and professional communication contexts.
  • Know how to prepare your mind to assertively receive criticism.
  • Analyze the critical messages from an assertive perspective.
  • Formulate assertive responses to criticism.
  • Identify the main roles of criticism.
  • Identify the main forms of criticism.
  • Discriminate between passive, aggressive and assertive reactions to criticism.
Requirements
  • A mind that welcomes change.
Description

Learn how to transform criticism into opportunity and protect your self-confidence and self-esteem levels.

Manage Criticism Effectively through this Assertive Communication Strategy.

  • Learn how to think about criticism in a way that protects your self-esteem and confidence levels and that allows you to regulate your emotional responses better
  • Learn how to analyze critical messages and discover their growth potential
  • Silence the critical noise and focus on the goals that truly matter to you
  • Respond to criticism efficiently and enjoy healthier relationships

Unlock the mindset that allows you to live a more authentic, independent and satisfying life.

Largely accepted as the most efficient mindset and communication style, Assertiveness provides the best guidelines we know for dealing with most personal and professional contexts. Management of criticism makes no exception.

The 3-Stage Assertive Strategy exclusively presented in this course addresses the entire process, from thoughts to emotions to behaviors, and aims at providing a framework in which the individual thrives and transforms negative feedback into a powerful self-development tool.

Content and Overview

This course is suitable for anyone who would like to learn how to efficiently deal with Criticism, protect their self-confidence and self-esteem levels and discover the growth potential hidden in negative feedback.

Drawing on the multi-dimensional character of Assertiveness, the course addresses the activation of the assertive traits on three main levels: cognitive, emotional and behavioral, thus creating an extended framework for understanding, analyzing and responding to criticism.

The course is divided in two parts: An introductory, theoretical segment, in which we will take a close look at what criticism is, what personal and social roles does it hold in our lives, the forms in which it gets delivered to us and what efficient and inefficient reactions to criticism look like. The second part is a more practical one and it is where you will discover, step-by-step, The Assertive Strategy For Dealing With Criticism.

The Assertive Strategy For Dealing With Criticism includes three Stages -

The Attitude toward Criticism, Analyzing The Critical Message and Responding to Criticism, each of them comprising more steps to help create and activate the cognitive, emotional or behavioral traits that generate the most efficient responses to negative feedback.

Three specific Assertive Communication Techniques for dealing with justified and unjustified criticism are provided at the end of the course.

Then you will be ready to start implementing the Assertive Strategy, focus on the meaningful, silence the useless critical noise and activate your resources to create the life you want.

Who this course is for:
  • Anyone who wants to learn how to deal with Criticism in a way that does not erode Self-confidence and Self-esteem.
Course content
Expand all 13 lectures 59:31
+ Introduction
2 lectures 07:07

Welcome to the course.

Preview 02:17

Overview of Assertiveness. Course structure.

Preview 04:50
+ What is Criticism?
2 lectures 05:46

Discover what do we mean by "Criticism" in the assertive context.

Preview 02:16

Ever wondered what's the purpose of criticism? Find out in this lecture.

Preview 03:30
+ Forms and Reactions to Criticism
2 lectures 08:26

Learn to identify the main forms of criticism.

Forms of Criticism
03:58

Learn the difference between passive, aggressive and assertive reactions to criticism.

Reactions to Criticism
04:28
+ Dealing with Criticism - The Assertive Strategy
5 lectures 35:28

What do we achieve when dealing with criticism in an assertive way?

Introduction
02:29

Learn how to prepare your mind for dealing with criticism in an assertive way.

Stage 1 - The Attitude Toward Criticism
07:52

Learn how to process the information contained by the critical message.

Stage 2 - Analyzing the Critical Message
08:20

Learn how to decide upon, formulate and deliver an assertive response to criticism.

Stage 3 - Responding to Criticism
11:35

Learn three Assertive Communication Techniques to deal with criticism.

Assertive Communication Techniques
05:12
+ Conclusions and Final Recommendations
2 lectures 02:44
Conclusions and Final Recommendations
02:19
BONUS Lecture
00:25