
Learn to respond to online criticism with confidence using practical strategies for platforms like YouTube and Instagram. Part 2 explores human behavior, cultural judgments, and how comments shape communication.
Explore how to handle fame and negative comments as an artist or online creator, and learn the psychology of feedback to decide when to heed or ignore it.
Set the right expectation by establishing yourself as an expert to shape viewers' expectations for excellence. Use a positive framework to reduce negative reviews, starting with tip number one.
Respond to criticism with confidence by embracing authenticity, distinguishing being real from vulnerability, and showing how to add value for customers through real experiences as an artist and educator.
Learn how to turn customers into fans by delivering better feedback, being authentic about challenges, and adding real value through confident, practical guidance.
Learn how to add value to customers and respond with confidence to criticism by turning buyers into fans through proactive follow ups, responsive service, guarantees, and thoughtful gestures.
Explore how human behavior shapes conflicts and settlements learned from a long career in human resources, labor law, and conflict resolution, illustrating strategic responses to criticism.
Separate self from the company and respond with we to criticism, then apply psychology insights to read behavior, resolve conflicts, and turn negative circumstances into growth.
Continuing the journey through cultural differences and personal growth, the speaker moves from a Fortune 500 to self-employment in London, embracing photography, psychology, and online education to respond with confidence.
Turn feedback into value and build fans to face inevitable negativity with confidence. Remember that people who try to bring you down are already below you.
Assess your readiness to go public by examining how past insecurities, current anxiety, and your environment could affect you, and seek support or therapy before revealing your work.
Finish your project with confidence by eliminating 'might as well' thinking and resisting negativity. Focus on helping or inspiring others, even if you reach just one person.
Develop resilience to online and offline reviews by exploring the psychology of haters and Freud theories, and recognize that online advice often won’t help you deal with haters.
Explore online harassment and cyber bullying, including name calling and anonymous abuse, and learn to respond confidently while understanding the human behind the behavior.
Examine how reviews, ratings, and comments shape decisions, uncovering personal biases and subconscious cues that influence trust or skepticism toward services and products.
Discover how willpower is a finite resource and how routine habits minimize daily decisions. Free brain power to focus on career, diet, and fitness.
Explore how you write reviews with balance, separating facts from emotions, and learn to assess online feedback and ratings before forming confident responses to criticism.
Learn to differentiate negative characteristics from facts by reframing complaints as inconveniences rather than truths, and examine reviewers' mindset to respond to criticism confidently.
Learn to interpret criticism by stepping into the reviewer’s shoes and distinguish feedback from your core self. Understand how introvert and extrovert self-identifications shape responses to reviews and marketing advice.
Explore how cyber bullying relies on anonymity to threaten online peers and why accountability fuels confident responses to criticism. Learn practical strategies for introverts and extroverts to handle online reviews.
Learn to distinguish constructive or simply rude criticism, respond calmly and respectfully, manage stress, and focus on useful feedback to improve and stay confident.
Apply the distinction between feedback and critique and listen to constructive input from experts in your niche rather than every critique.
Explore three types of critique—feedback, constructive criticism, and criticism—and learn how each blends fact, emotion, and intention, from observations to opportunities for improvement.
Identify haters as emotionally driven critics who rely on a victim mindset and negativity, and respond by staying calm, avoiding debate, and walking away to preserve confidence.
Identify who internet trolls are, and explore how targeting trolls spread spurious accusations that ruin reputations and can even lead to suicide, revealing the pervasive damage they cause.
Learn to recognize internet trolls as narcissists, psychopaths, and sadists who lie, exaggerate, and offend to provoke a response. Define trolling as deliberate disruption to conversations and respond with confidence.
Ignore generic criticism and haters, and focus on fact-based feedback and constructive criticism in the right context. Respond confidently to improve your work by applying expert, constructive input.
Learn to manage criticism with the Buddha's gift analogy: when your gift isn't accepted, it still belongs to you, and anger hurts you most when you take insults to heart.
Listen to fact-based feedback and constructive criticism from smart sources, while self-critique guides improvement; evaluate photography with lighting, exposure, composition, posing, style, storytelling, and post-processing.
Develop the best version of yourself by embracing critique, practicing in the right way, and evaluating your work as a product, not a baby, to achieve top performance.
Choose a mentor you value who aligns with your goals and seek one-on-one feedback from pros in your niche, whether in person or online, using fact-based critiques and sandwich-style praise.
Learn how to respond calmly to criticism by balancing respect and personal boundaries, avoid 'thank you' traps, and don’t take it personally, recognizing instinctual reactions.
Learn to face criticism with confidence by choosing not to run or hide, filter feedback, allow a mentor's input, and schedule a time-out to protect focus.
Learn to handle criticism by choosing to ignore, block, or delete hate, set boundaries, and respond with style to project charisma and confidence.
Master six tips for a charismatic response to criticism, including avoiding defensiveness, removing 'not' and 'but', and stating your values and boundaries with confidence.
Set boundaries and respond confidently to haters by blocking or deleting comments. Focus on fans, use positive language, and avoid negativity.
Learn to respond to negative comments with confidence by delivering sincere, professional replies that thank feedback, avoid personal attacks, and commit to ongoing improvement.
Explore how controversial, sarcastic posts can boost engagement and profits, while weighing potential follower loss and the need for a supportive audience that appreciates sharp humor.
Master the f.a.c.k.t.s. shortcut to respond to negative comments by framing positively, acting non-defensively, converting criticism into values, keeping it short, and setting boundaries for a kind, professional community.
Analyze how ads leverage controversy to compare brands and persuade audiences. Use humorous, non-defensive approaches like the 'ball war' between Verizon, Telekom, and Sprint while avoiding backfire.
Use humor as a weapon to defuse hostility and stay calm, guided by three ploys: validate what is said, avoid offending, and pick humor over anger.
Learn to navigate feedback without losing your cool, embrace taking criticism personally as natural, and transform negative energy into constructive action through exercise and fact-based responses.
Master stress management to respond confidently to criticism through controlled breathing, regular calming practices, and positive self-talk. Use a praise folder and a thank-you journal to stay motivated.
Learn detox strategies to shield your mindset from negativity, including internet detox and boundary setting. Ignore haters and protect your confidence as a creator by limiting toxic people and distractions.
Learn to respond to criticism with confidence and keep going. Use feedback to improve in a positive environment, not driven by praise, and not slowed by criticism.
View criticism as a reflection of others’ values and upbringing, not your actual worth, and use confident, purposeful responses to stay true to your own potential.
Use negativity from feedback and rejection as motivation to improve, turning doubt into confidence and helping you soar higher.
Turn failure and criticism into motivation by preparing mentally for bad feedback, recognizing rejection can fuel growth, persistence, and belief in your work despite reviews.
Prepare for bad feedback by listing potential criticisms, addressing insecurities, and navigating anger, bargaining, and acceptance. Gain perspective as you process negativity, keep creating, and stop trying to please everyone.
Address criticism with confidence by turning reviews into customer value and applying the five statements: listen up, respond calmly, don't take it personally, manage stress, keep going.
Featured Review:
"I like how Sandy combines topics on feedback and criticism, from one lesson to the next. The numbered tips are especially helpful in remembering what to look out for when interacting with customers, comments, etc. Her presentation style is engaging and fun, so is great to learn from." - Jon Clemson
Welcome To Part One!
Are you an online creator or artist and does receiving bad feedback worry you? Or maybe you’ve already received harsh criticism and felt helpless, crushed and with no idea how to form a response?
You are at the right place! You are watching Sandys-Eyecatcher TV!
Sandy Dee has led over 50 photography workshops and published multiple online courses. This, along with her extensive background in Human Resources, gave her great insight into the art of Human Behavior.
Plus: In her research she gathered an enormous amount of information on haters, online trolls, passive aggressive behavior and how and why people leave negative feedback.
Negative critiques can be all consuming.
They will block your creativity and cloud your mind - until you know how to deal with them. Sandy will help you handle and respond to negative comments and reviews by understanding how, why and when people choose to give feedback, especially online.
You will also understand the reason why generic online advice such as ‘take a deep breath’ or ‘don’t take it personally’ doesn’t help - in fact, why it can actually make you feel worse!
In Part 1 of this series you will look inside yourself and your reviewer’s mindset to learn:
How to set a positive framework to reduce the risk of getting negative reviews in the first place
The importance of willpower (and why it makes you and your reviewer cranky)
Free yourself from toxic people
Introvert vs extrovert personalities
When you should ignore a critic
Listen to yourself instead of others and generic advice
How to prepare yourself mentally for bad feedback
Our F.A.C.K.T.S system: Respond to negative comments like a pro and come out as a winner!
And so much more!
PLUS: 50 Tips on "How To Deal With Criticism" (from part 1 and part 2) are included as a PDF in lecture 51!
At the end of the course you will not only feel more confident in handling criticism but you will have a deeper understanding about yourself and the behavior of your reviewer.
Are you ready to spend more time on your content and your value and less time worrying or being frustrated? Enroll now and see you in class!
Also: Closed Captioning is available on all lectures! The computer browser offers the best viewing experience.