Dashboards 101 - Using Metrics to Improve Performance
3.8 (19 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
165 students enrolled

Dashboards 101 - Using Metrics to Improve Performance

Run a Business by the Numbers, Improve it Constantly and Project What Will Happen to be Ahead of the Competition
3.8 (19 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
165 students enrolled
Created by Bob Norton
Last updated 4/2014
English
English [Auto]
Current price: $23.99 Original price: $34.99 Discount: 31% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Understand the purpose of dashboards and their power
  • Understand what metrics (KPIs) should be in a dashboard
  • Learn how to maximize the benefits of dashboards
  • Learn what should not be in a dashboard
  • Learn about the four levels of reporting every company needs
Requirements
  • There are no course requirements - this is introductory
Description

This is a basic introduction to the use of dashboards for Business Performance Management (PM) and Business Intelligence (BI). Dashboards are used to: "Run a Business by the Numbers, Improve it Constantly and Project What Will Happen to be Ahead of the Competition!"

Dashboards are an advanced tool of management to move a person, company and department away from low level management techniques, like micromanagement, to more advanced techniques like Management By Exception (MBE). They are an auto-pilot as well as a way to look into the future by seeing trends and connections in cause and effect. Dashboards allow you to get your business down to a science with known inputs and outputs of key processes that create value. They set up a busienss for constant improvement in quality, efficiency and cost effectiveness.

Every business with more than a handful of employees needs a dashboard. Every department with more than five or six employees should also have a dashboard. This course tells you how and why they work magic to improve a company, team and department.

Who this course is for:
  • Any employee who is involved in processes or data collection for metrics
  • Any manager or executive who wants to improve their management skills
  • All CEOs and executives responsible for company or department performance
Course content
Expand 6 lectures 53:22
+ Dashboards 101 - Definitions and Fundamentals For Everyone Involved
6 lectures 53:22
What Should Be in a Dashboard
09:08
Why and How Dashboards Work Magic
11:34
Benefits of Dashboards
09:05
What Dashboards Should Not Be
08:27