Dashboards 101 - Using Metrics to Improve Performance
What you'll learn
- Understand the purpose of dashboards and their power
- Understand what metrics (KPIs) should be in a dashboard
- Learn how to maximize the benefits of dashboards
- Learn what should not be in a dashboard
- Learn about the four levels of reporting every company needs
Requirements
- There are no course requirements - this is introductory
Description
This is a basic introduction to the use of dashboards for Business Performance Management (PM) and Business Intelligence (BI). Dashboards are used to: "Run a Business by the Numbers, Improve it Constantly and Project What Will Happen to be Ahead of the Competition!"
Dashboards are an advanced tool of management to move a person, company and department away from low level management techniques, like micromanagement, to more advanced techniques like Management By Exception (MBE). They are an auto-pilot as well as a way to look into the future by seeing trends and connections in cause and effect. Dashboards allow you to get your business down to a science with known inputs and outputs of key processes that create value. They set up a business for constant improvement in quality, efficiency and cost effectiveness.
Every business with more than a handful of employees needs a dashboard. Every department with more than five or six employees should also have a dashboard. This course tells you how and why they work magic to improve a company, team and department.
Who this course is for:
- Any employee who is involved in processes or data collection for metrics
- Any manager or executive who wants to improve their management skills
- All CEOs and executives responsible for company or department performance
Course content
- Preview08:56
- Preview06:12
- 09:08What Should Be in a Dashboard
- 11:34Why and How Dashboards Work Magic
- 09:05Benefits of Dashboards
- 08:27What Dashboards Should Not Be
Instructor
![Bob Norton](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 3.9 Instructor Rating
- 47 Reviews
- 258 Students
- 18 Courses
Mr. Robert Norton, President and CEO of AirTight Management trains CEOs, Executives and managers for higher performance in the best practices and systems for management and leadership. This is done with a combination of training, coaching and consulting to help clients become market leaders in their industry. AirTight has created unique and state-of-the-art courses and systems to start, grow and run companies for best results.
Mr. Norton founded his first company as CEO in 1989 after a decade as a software engineer, Director of Software Development and Vice President of Engineering who developed and launched many successful products. He grew two companies to over $100 million in annual sales. He has helped launch eight start-up companies and over 50 products. His experience spans all key disciplines needed to start, grow and exit businesses in several industries. He can provide a breath of experience and perspective across all disciplines that only experienced CEOs can.
- Speaker and author of four books on entrepreneurship and growing companies
- Creator of The CEO Boot Camp and other advanced management and leadership training programs for CEOs, entrepreneurs and senior executives
- Experience developing products and services and growing businesses of all sizes including startups, turnarounds and working in two multi-billion-dollar enterprises (International Thomson Organization and Grumman (now Northrop Grumman).
- CEO since 1989 with four startup launches. Two other startups in senior positions as Vice President and CTO and two in senior engineering positions for eight total.
- Expertise and proven success in all major disciplines including finance, P&L management, operations, sales, marketing, strategy, product development and business development.
- Founder HomeView (multimedia Realty Search Services). - Achieved $156 million annualized sales within 1 year of a new product launch with a 6-fold increase in sales productivity over industry averages. Penetrated 72% of market in only 18 months.
- Generated over $1+ billion in total shareholder value (while at these companies).
-Drove sales from $0 to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in a single year.
- Co-founder FIRST CALL Corporation. Developed FIRST CALL research distribution network, FIRST CALL Earnings Estimate product, VideoMunifacts and Portia portfolio management system.
- Launched more than 50 products and services that generate over $1 billion in annual sales today.